110548 Foundit Jobs - Page 49

Job role: Handle current portfolio of Light Commercial Vehicles Handling the loans of Commercial (Used/New). Handle the whole process of providing Vehicle loan to customers. Follow up EMI customers & arrears customers for collection. Developing the new market area and gathering market information. Always try to make new market to generate sales. Making good relation with Dealers and also with existing Clients.

Team Collections Manager-Tractors and Farm Equipments (TFE)-Recovery Branch JOB DESCRIPTION Job Profile : Candidate should be Self-motivated with High energy Level, Fast and Positive learning attitude and strong team player. Should have excellent communication skill, including Hindi and Local language along with English. Should have the good inter personal skills and polite attitude to handle customers. Should have excellent people Management skills so that he can coordinate between different department / Branches / customers well. Must be Techno Savvy and should be well versed with latest computer skills. Should work with Mantra of Speed, Scale and Skill. Able to source Working capital Loan facilities to Agri Related Industries and Food Processing and Agro Processing Industries and Other Manufacturing Industry in MSME Segment and responsible for overall Quality Business along with size of business. Must have basic knowledge of working capital finance along with understanding of reading balance sheet and P & L. Candidate also having good knowledge about properties / legal will have edge over others since it is a Mortgage Business and loans are secured by properties. Candidate with Knowledge of local area, strong networking and negotiation skill will have edge over others. Sourcing of New Customers and ensure month on month disbursement having ticket size from Rs. 2 crore to Rs. 25 crore. Each RM is expected to do minimum 3 New Cases per month. He is expected to meet and appoint New CAs / Financial Consultants, DMAs, Kotak Bank Branch and source business on daily basis, he has to meet at-leats 2 New Leads every working day. Candidate should have excellent follow-up Management skills. Ensure that Customer requirements and complaints are serviced at the local level with speed and quality. Collaborate with trade finance ,CMS, operation, treasury , legal and branch banking team for seamless customer service Closely work with credit team for managing client expectation and effective risk management Candidate should be willing to run extensively for sourcing the business as the profile is 80% of Filed Job and 20% of Office job. Must have Own Vehicle with valid driving license. Job Requirements : Post Graduate Diploma / Post Graduate in Banking and Finance / And (Major / Minor) Marketing and Finance will have edge over others Strong oral and written Communication Relationship Management Skill l HDFC BBG RM of grade E2 and E3 are preferable.

Relationship Manager-Affluent-Priority-Regional sales Job Description Role: 1. Develop new and expand existing, HNI Customer relationships for Priority Business by in-depth profiling of the client to identify opportunities and matching these opportunities to products/ solutions provided by Kotak Group 2. Generate business across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness 3. Formulate and implement the sales plan to acquire new HNI clients and increase the customer base 4. Navigate through adaptive and technical challenges to seamlessly align service delivery and enhance client experience 5. Use investment expertise to conduct client portfolio reviews and showcase products as per clients requirements Ensure client contactability at all times though regular connect with them in weekly/ monthly calls 6. Resolve client queries for the managed book within the specified TAT 7. Plan and conduct special sales initiatives and events for prospective and existing clients Endure adherence to all bank and regulatory processes at all times Job Requirement: 1. Aptitude to deliver high quality customer service by using organization and interpersonal skills 2. Decision making skills with strong sense of ownership 3. Ability to work under pressure 4. Experience in building and maintaining HNI customer relationships

Short Description for Internal Candidates Description for Internal Candidates Job Role- .Responsible forleading a large Sales Channel comprising ofTeam Leaders and Sales. .Executives and ensuringRecruitment, Training, Retention and Mentoring of Sales teams. .Experience in handling large team. .Responsible for managing the leads and of that particular area and distributing among the team members. .Ensuring the daily productivity of acquisition managers and customer satisfaction. JOB Role- .Excellent written and oral communication skills.MBA/Graduate.Minimum work exp. - 4 years with 3 yrs. in team handling.

Acquisition Manager-RL SALES-Sales JOB DESCRIPTION Job Role: . Enhancement of Deposit pool from Customers . Establishing standards and delivery of service . Sale of non-deposit products. Cross selling targets progressively . Sale of MF and Insurance products . Fee Income . Branch Administration . Regulatory Compliance . Manage productivity and overall morale of branch team members . Overall responsible for break-even and P&L of branch Job Requirements: . Overall 6yrs of Banking experience out of which 3-4yrs in Retail Liabilities . Must have had Sales experience and exposure, preferably of Liabilities products . Qualifications- MBA / CA/ CAIB . Good Leadership skills (though more tactical than strategic) . Thinker: Doer - 40:60 . In-depth understanding of financial instruments, markets and macro micro economic processes . Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT . Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

CEC Officer - Inbound - Retail Assets Department Customer Experience Center Location Thane/Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Retail Assets and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Description Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills- Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Job Name : Premier Acquisition Manager JOB ROLE : . Acquisition of HNI's only. . Selling TPP and Generating Revenue. . Building CASA book size. . Conducts regular promotional and customer events to generate leads . Cross selling of MF, Gold, Insurance and asset products. JOB REQUIREMENT: . Good coordinator with different channels. . Excellent communication skills. . Should have some knowledge and experience in Portfolio Management. . Should have some existing base of customer's . Having more than 1-2 year work experience

CEC Officer - Inbound - Retail Assets Department Customer Experience Center Location Thane/Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Retail Assets and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Description Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills- Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Team Collections Manager-Tractors and Farm Equipments (TFE)-Recovery Branch JOB DESCRIPTION Job Profile : Candidate should be Self-motivated with High energy Level, Fast and Positive learning attitude and strong team player. Should have excellent communication skill, including Hindi and Local language along with English. Should have the good inter personal skills and polite attitude to handle customers. Should have excellent people Management skills so that he can coordinate between different department / Branches / customers well. Must be Techno Savvy and should be well versed with latest computer skills. Should work with Mantra of Speed, Scale and Skill. Able to source Working capital Loan facilities to Agri Related Industries and Food Processing and Agro Processing Industries and Other Manufacturing Industry in MSME Segment and responsible for overall Quality Business along with size of business. Must have basic knowledge of working capital finance along with understanding of reading balance sheet and P & L. Candidate also having good knowledge about properties / legal will have edge over others since it is a Mortgage Business and loans are secured by properties. Candidate with Knowledge of local area, strong networking and negotiation skill will have edge over others. Sourcing of New Customers and ensure month on month disbursement having ticket size from Rs. 2 crore to Rs. 25 crore. Each RM is expected to do minimum 3 New Cases per month. He is expected to meet and appoint New CAs / Financial Consultants, DMAs, Kotak Bank Branch and source business on daily basis, he has to meet at-leats 2 New Leads every working day. Candidate should have excellent follow-up Management skills. Ensure that Customer requirements and complaints are serviced at the local level with speed and quality. Collaborate with trade finance ,CMS, operation, treasury , legal and branch banking team for seamless customer service Closely work with credit team for managing client expectation and effective risk management Candidate should be willing to run extensively for sourcing the business as the profile is 80% of Filed Job and 20% of Office job. Must have Own Vehicle with valid driving license. Job Requirements : Post Graduate Diploma / Post Graduate in Banking and Finance / And (Major / Minor) Marketing and Finance will have edge over others Strong oral and written Communication Relationship Management Skill l HDFC BBG RM of grade E2 and E3 are preferable.

Premier Acquisition Manager - Business Banking KRAs: . Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics . Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance . Responsible for Sourcing High Value CA customer's along with entire Family Banking relationships . Penetration of Business Banking products like CMS/POS/Beat services to CA customer. . Sources new to bank customers through external individual efforts and acquisition channel Desired Candidate Profile: . Customer orientation . High energy levels with a motive to succeed . Had managed & Sourced Business Banking customer's . Background in order of preference Banking, Financial Services . Graduate: 2-3 years of experience . Post Graduate: 2 -3 years of experience . Age Limit : 30 Years

Relationship Manager-Affluent-Priority-Regional sales Job Description Role: 1. Develop new and expand existing, HNI Customer relationships for Priority Business by in-depth profiling of the client to identify opportunities and matching these opportunities to products/ solutions provided by Kotak Group 2. Generate business across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness 3. Formulate and implement the sales plan to acquire new HNI clients and increase the customer base 4. Navigate through adaptive and technical challenges to seamlessly align service delivery and enhance client experience 5. Use investment expertise to conduct client portfolio reviews and showcase products as per clients requirements Ensure client contactability at all times though regular connect with them in weekly/ monthly calls 6. Resolve client queries for the managed book within the specified TAT 7. Plan and conduct special sales initiatives and events for prospective and existing clients Endure adherence to all bank and regulatory processes at all times Job Requirement: 1. Aptitude to deliver high quality customer service by using organization and interpersonal skills 2. Decision making skills with strong sense of ownership 3. Ability to work under pressure 4. Experience in building and maintaining HNI customer relationships

Job Description Role: 1. Develop new and expand existing, HNI Customer relationships for Priority Business by in-depth profiling of the client to identify opportunities and matching these opportunities to products/ solutions provided by Kotak Group 2. Generate business across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness 3. Formulate and implement the sales plan to acquire new HNI clients and increase the customer base 4. Navigate through adaptive and technical challenges to seamlessly align service delivery and enhance client experience 5. Use investment expertise to conduct client portfolio reviews and showcase products as per clients requirements Ensure client contactability at all times though regular connect with them in weekly/ monthly calls 6. Resolve client queries for the managed book within the specified TAT 7. Plan and conduct special sales initiatives and events for prospective and existing clients Endure adherence to all bank and regulatory processes at all times Job Requirement: 1. Aptitude to deliver high quality customer service by using organization and interpersonal skills 2. Decision making skills with strong sense of ownership 3. Ability to work under pressure 4. Experience in building and maintaining HNI customer relationships

Job Role Develops and expands existing High Net worth Customer relationships for liabilities Deepens relationships sourcing family accounts Cross sells bank products & builds penetration for remote banking channels like net/mobile banking Informs customers of new products or product enhancements to further expand the banking relationship. Maintains complete relationship record for assigned customer accounts. Ensures high levels of customer service orientation to meet benchmark NPS. Collaborates with the field sales teams to ensure lower cycle times and best conversion ratios Job Description Graduate with min 2 years, or Post Graduate with a min of one year of experience Experience in tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA Excellent communication skills Verbal & Written Flair for Sales Good listening skills and strong communication abilities.

Job Description Role: 1. Develop new and expand existing, HNI Customer relationships for Priority Business by in-depth profiling of the client to identify opportunities and matching these opportunities to products/ solutions provided by Kotak Group 2. Generate business across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness 3. Formulate and implement the sales plan to acquire new HNI clients and increase the customer base 4. Navigate through adaptive and technical challenges to seamlessly align service delivery and enhance client experience 5. Use investment expertise to conduct client portfolio reviews and showcase products as per clients requirements Ensure client contactability at all times though regular connect with them in weekly/ monthly calls 6. Resolve client queries for the managed book within the specified TAT 7. Plan and conduct special sales initiatives and events for prospective and existing clients Endure adherence to all bank and regulatory processes at all times Job Requirement: 1. Aptitude to deliver high quality customer service by using organization and interpersonal skills 2. Decision making skills with strong sense of ownership 3. Ability to work under pressure 4. Experience in building and maintaining HNI customer relationships

This is an Internal document. Job Title: Relationship Officer - 811 Digital Sales Grade: M1 Job Role- . Have good awareness of Corporates with entry point links in those corporates. . Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. . Cross sells bank products to existing set of Corp Sal customers which are mapped. . Handle Investment and Insurance requirements of clients . Informs customers of new products or product enhancements to further expand the banking relationship. . Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. . Goes beyond the professional need of the customer by providing other products - enhancement of customer value . Maintains complete relationship record for assigned customer accounts. . Penetration of group/family account of the existing mapped base. . Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirement- . Good communication and presentation skills. . Willing to travel extensively within the city limits. . Two- wheeler and an android phone is must. . Liability Sales experience or KYC knowledge is an added advantage. . Graduate with Minimum 0-2 Yrs. of experience.

Service Officer - Branch Banking KRAs: . Cash Management - Cash/Non-cash transactional activities . Redress customer needs pertaining to cash, DDs, cheque deposits, general information. . Maintaining speed and accuracy of transactional processes. . Sensation of the use of other business opportunities. . Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile: . Meticulous & has an Eye for detail . Well - groomed, presentable with excellent communication skills. . Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. . Computer proficiency a must . Educational Qualification : Graduate . Experience of 1-2 years , Fresher's can apply

KRAs: . Develops new and expands existing High Net worth Customer relationships for liabilities (SA driven) and commercial assets . Sources new bank customers through external individual efforts and acquisition channel . Ensures high levels of customer service orientation and application of bank policy. . Cross-sells bank products to existing set of branch customers, which are mapped . Informs customers of new products or product enhancements further to expand the banking relationship. . Plans and conducts special sales initiatives and events for prospective and existing clients. . Coordinates with other group companies to provide seamless access to other products. . Maintains complete relationship record for assigned customer accounts. . Tracks customer complaints/queries and turnaround times for customer satisfaction Desired Candidate Profile: . Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. . Very good understanding of Commercial Assets like CC, OD, TL, Export Finance . Understanding of Mutual Funds and Insurance is an added advantage . Graduate 6 - 8 years of experience . Post Graduate 4 - 6 years of experience . Customer orientation . High energy levels with a motive to succeed

. The applicant would be responsible for formulating strategies to source and grow the Corporate customers / business for the bank related to Food processing/ Agri segment in designated area . The role holder will oversee acquisition of customers including product offerings, pricing, channel strategy and marketing strategy for the given business . The incumbent will work closely with the branch channel and other channels/associates in the field to acquire new business. . He will be responsible for overall business management from acquisition till disbursement and then servicing the customers and deepening the relationship.

Relationship Manager - Prime Vishwaas Sales - M1 Job role & Responsibilities: Manage Auto loan through Car Dealers, Direct Sales Agents & Direct Sales Teams Empanelment of New car Dealers, DSA & DST in the Market Accountable for sales performance & Productivity of team Conduct Training for all the channels & Team on Product, Policy & Market Changes Manage Business Promotional activities with Channels Responsible for tracking channels & Team for Quality sourcing & Healthy portfolio Interact with credit team, & Get business approvals Keep close watch on competitor product, Policy & Market strategy Deliverables : Recruit, Train & Motivate channel sales team achieve sales targets Guide channel sales team & introduce clients to them Maintain knowledge on all bank product & series & assist to resolve customer queries Develop new relationships with customers to increase revenue & accounts

Service Officer - Branch Banking KRAs: . Cash Management - Cash/Non-cash transactional activities . Redress customer needs pertaining to cash, DDs, cheque deposits, general information. . Maintaining speed and accuracy of transactional processes. . Sensation of the use of other business opportunities. . Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile: . Meticulous & has an Eye for detail . Well - groomed, presentable with excellent communication skills. . Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. . Computer proficiency a must . Educational Qualification : Graduate . Experience of 1-2 years , Fresher's can apply

Service Officer - Branch Banking KRAs: . Cash Management - Cash/Non-cash transactional activities . Redress customer needs pertaining to cash, DDs, cheque deposits, general information. . Maintaining speed and accuracy of transactional processes. . Sensation of the use of other business opportunities. . Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile: . Meticulous & has an Eye for detail . Well - groomed, presentable with excellent communication skills. . Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. . Computer proficiency a must . Educational Qualification : Graduate . Experience of 1-2 years , Fresher's can apply

To Ensure Quality portfolio. To focus on improving Collections in the area assigned individually and in a team. To ensure adherence MOPP Norms. To adhere to the BANKS processes and procedures. To adhere to Audit requirement. To Ensure Good Coordination between individuals in the Team in Particular and Branch in Particular. To Ensure Effective Tracking Mechanism for Delinquent Customers.

Job Title: SDE-2/3 Location: Mumbai/Bangalore/Hyderabad Experience range: 3 to 12 years What we offer: Our mission is simple - Building trust. Our customer's trust in us is not merely about the safety of their assets but also about how dependable our digital offerings are. That's why, we at Kotak Group are dedicated to transforming banking by imbibing a technology-first approach in everything we do, with an aim to enhance customer experience by providing superior banking services. We welcome and invite the best technological minds in the country to come join us in our mission to make banking seamless and swift. Here, we promise you meaningful work that positively impacts the lives of many. What we ask for: Design, develop and implement software solutions. Solve business problems through innovation and engineering practices. Involved in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules. Identify or troubleshoot application code-related issues. Take active role in code reviews to ensure solutions are aligned to pre- defined architectural specifications. Assist with design reviews by recommending ways to incorporate requirements into designs and information or data flows. Participate in project planning sessions with project managers, business analysts, and team members to analyze business requirements and outline proposed solutions. Qualifications: Should have strong technical background in JAVA, J2EE or Python, Spring stack Well versed with OOP's concept and design patterns Good understanding of data structure and algorithms Strong experience with Database systems like RDBMS (PostgreSQL, Oracle etc.) and NoSQL (Dynamo, MongoDB etc.) Experience in building Microservices and knowledge of workflow orchestration with Camunda or Temporal Knowledge of docker and containerization. Should have good experience in using messaging platforms like Kafka, RabbitMQ, etc. Knowledge in CI/CD Pipeline and Dev Ops tools Knowledge in Cloud Services such as AWS or Azure Should be familiar with Domain Driven Design Passionate and having depth knowledge in agile, Kanban process Should be able to communicate effectively with stakeholders Manage scope, timelines, quality, goals and deliverables that supports business Good communications skills Prior work experience in the product engineering/development. Good to have prior experience in Indian Banking segment and/or Fintech. Education background: Bachelor's degree in Computer Science, Information Technology or related field of study Good to have Certifications Java Certified Developer AWS Developer or Solution Architect Experience range required 3-12 Years

Job Title: SDE-2/3 Location: Mumbai/Bangalore/Hyderabad Experience range: 3 to 12 years What we offer: Our mission is simple - Building trust. Our customer's trust in us is not merely about the safety of their assets but also about how dependable our digital offerings are. That's why, we at Kotak Group are dedicated to transforming banking by imbibing a technology-first approach in everything we do, with an aim to enhance customer experience by providing superior banking services. We welcome and invite the best technological minds in the country to come join us in our mission to make banking seamless and swift. Here, we promise you meaningful work that positively impacts the lives of many. What we ask for: Design, develop and implement software solutions. Solve business problems through innovation and engineering practices. Involved in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules. Identify or troubleshoot application code-related issues. Take active role in code reviews to ensure solutions are aligned to pre- defined architectural specifications. Assist with design reviews by recommending ways to incorporate requirements into designs and information or data flows. Participate in project planning sessions with project managers, business analysts, and team members to analyze business requirements and outline proposed solutions. Qualifications: Should have strong technical background in JAVA, J2EE or Python, Spring stack Well versed with OOP's concept and design patterns Good understanding of data structure and algorithms Strong experience with Database systems like RDBMS (PostgreSQL, Oracle etc.) and NoSQL (Dynamo, MongoDB etc.) Experience in building Microservices and knowledge of workflow orchestration with Camunda or Temporal Knowledge of docker and containerization. Should have good experience in using messaging platforms like Kafka, RabbitMQ, etc. Knowledge in CI/CD Pipeline and Dev Ops tools Knowledge in Cloud Services such as AWS or Azure Should be familiar with Domain Driven Design Passionate and having depth knowledge in agile, Kanban process Should be able to communicate effectively with stakeholders Manage scope, timelines, quality, goals and deliverables that supports business Good communications skills Prior work experience in the product engineering/development. Good to have prior experience in Indian Banking segment and/or Fintech. Education background: Bachelor's degree in Computer Science, Information Technology or related field of study Good to have Certifications Java Certified Developer AWS Developer or Solution Architect Experience range required 3-12 Years

BRANCH MANAGER - Branch Banking KRAs: . Enhancement of deposit pool from customers. . Establishing standards and delivery of service. . Sale of non-deposit products. Cross selling targets progressively. . Sale of Mutual Fund and Insurance products. . Fee income. . Branch administration. . Regulatory compliance. . Manage productivity, morale of branch personnel . Overall responsible for break-even and P&L of branch EXPERIENCE: . Overall 10 years of Banking experience out of which 3-4yrs in Retail Liabilities . Must have had Sales experience and exposure, preferably of Liabilities products . In-depth understanding of financial instruments, markets and macro - micro economic processes . Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT . Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives. QUALIFICATIONS / QUALITIES: . MBA / CA/ CAIIB . Should have sales orientation . Leadership skills. (Though more tactical than strategic). . Thinker : Doer = 40:60 AGE: 1. 28 - 38 years THE ROLE: REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS