Job
Description
Job Summary: We are seeking a dynamic and detail-oriented F&B Supervisor to oversee daily operations of the food and beverage outlets at our hotel/resort. The ideal candidate must have working experience with IDS software and a strong background in hospitality service standards. Key Responsibilities: Supervise the daily operations of restaurants, bars, and room service to ensure exceptional guest experiences. Monitor and manage staff schedules, attendance, and performance. Ensure proper billing, order processing, and table management using IDS software. Train and guide F&B staff on service protocols, hygiene, and guest interaction. Handle guest feedback and resolve complaints promptly and professionally. Coordinate with the kitchen, housekeeping, and front office to ensure smooth service. Monitor inventory, place requisitions, and reduce wastage. Maintain cleanliness and compliance with health and safety regulations. Assist in planning and executing special events, banquets, and promotions. Prepare shift reports, sales summaries, and other documentation using IDS. Requirements: Degree or Diploma in Hotel Management / Hospitality Management. Minimum 2–4 years of experience in a supervisory role in hotel/resort F&B operations. Proficiency in IDS software (billing, order tracking, table management) is mandatory . Excellent communication, leadership, and team management skills. Strong knowledge of F&B service standards, food safety, and hygiene protocols. Flexibility to work in shifts, weekends, and holidays. Ability to multitask and work in a fast-paced environment. Preferred Skills: Knowledge of menu planning, wine pairing, and service etiquette. Experience handling large banquet events or theme nights. Multilingual abilities are a plus. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
