Food and Beverage Manager

Job Objective:

To oversee and manage the end-to-end operations of the cafeteria site, ensuring high standards of food quality, hygiene, customer satisfaction, and operational efficiency.

Key Responsibilities:

• Operational Management

• Supervise daily cafeteria operations including food preparation, service, and cleanliness.
• Ensure compliance with food safety and hygiene standards.
• Monitor inventory levels and coordinate timely procurement of supplies.

• Team Leadership

• Manage and train cafeteria staff including chefs, servers, and cleaners.
• Schedule shifts and allocate tasks to ensure smooth functioning.
• Foster a positive and productive work environment.

• Customer Experience

• Address customer feedback and resolve complaints promptly.
• Ensure consistent quality and presentation of food items.
• Promote menu items and seasonal offerings to boost engagement.

• Financial Oversight

• Track daily sales, cash handling, and POS operations.
• Prepare and submit daily MIS reports to the head office.
• Monitor budget adherence and cost control measures.

• Compliance & Safety

• Ensure adherence to local health regulations and company policies.
• Conduct regular audits of kitchen and service areas.
• Maintain documentation for inspections and certifications.