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Shrus Eternity
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Floor Manager

Floor Manager

Shrus Eternity

2 - 4 years

2 - 4 Lacs

Chennai

Posted:3 months ago| Platform: GlassDoor logo

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Skills Required

service leadership drive inventory schedule report billing visual merchandising presentation communication resolve

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Floor Manager

Job Summary:
We are seeking a proactive and customer-oriented Floor Manager to oversee daily store operations, ensure smooth customer service, and manage the sales staff on the shop floor. The role requires leadership, attention to detail, and the ability to drive sales while maintaining high store standards.

Key Responsibilities:

Supervise and guide floor staff to achieve sales and service targets.
Monitor daily store operations, including product display, cleanliness, and stock levels.
Handle customer queries, complaints, and ensure excellent service.
Coordinate with the inventory team for product availability and timely replenishment.
Train, motivate, and schedule floor staff to ensure productivity.
Track sales performance and report daily/weekly updates to management.
Ensure adherence to company policies, billing accuracy, and smooth checkout experience.
Maintain visual merchandising and store presentation standards.

Requirements:

2–4 years of experience in retail operations, preferably in apparel, lifestyle, or FMCG sector.
Strong leadership, communication, and customer service skills.
Ability to handle a team and resolve issues effectively.
Basic knowledge of POS, billing systems, and retail processes.
Flexible to work on weekends and peak business hours.

Education:

Graduate in any discipline

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

Expected Start Date: 20/09/2025

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