Floor Manager & Front office Executive ( Hospital Experienced)

1 - 6 years

2 - 5 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Post:

Qualification

Experience

Department

Location

Industry

Remuneration

Interested Condidate can attend direct interview at 11:00am or send their resume at gurgaon@parkhospital.in


  • Handling Patients on Floor
  • Attending thier Queries
  • Appointment Scheduling.
  • Patient Check-in and Check-out.
  • Maintaining Patient Records. ...
  • Insurance Verification.
  • Billing and Payment Collection.
  • Providing Customer Service
  • Supporting, training, and supervising front office staff.
  • Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
  • Handling customer complaints and special requests.
  • Scheduling staff shifts and managing other operations related .
  • Maintaining an orderly appearance throughout the Floor / reception area.
  • Excellent Communication Skills

    : Frloor Manager & A front office executive must be able to communicate clearly with patients, their families, and healthcare providers. They should listen carefully, provide correct information, and handle patient concerns in a polite and professional manner.
  • Strong Organizational Skills

    : Managing patient appointments, handling phone calls, and maintaining records require good organizational abilities. Being able to prioritize tasks helps in keeping the front desk operations smooth and efficient.
  • Attention to Detail:

    Ensuring accuracy in patient records, insurance details, and billing is very important. Even a small mistake in data entry can lead to issues in patient care or financial records.
  • Computer Proficiency

    : Computer knowledge should be good.

Regards

HR Team

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