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Firstsource hiring International Voice Process

Firstsource hiring International Voice Process

Firstsource

0 - 5 years

1 - 3 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

voice process inbound customer service customer service bpo customer service international call center inbound calls outbound process voice support inbound voice process customer support cse bpo voice customer care international voice process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Handle customer inquiries and complaints via voice calls in a professional and courteous manner.
Resolve customer issues efficiently while ensuring a positive customer experience.
Maintain accurate records of customer interactions and transactions.
Meet performance targets such as quality, productivity, and customer satisfaction.
Follow communication procedures, guidelines, and policies.
Provide feedback on customer issues to improve the overall service process.

B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible.
Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer:

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