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Finance Executive

Finance Executive

Double Ticks

1 - 3 years

3 - 5 Lacs

mumbai

Posted:-1 days ago| Platform:

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Skills Required

sales financial products finance commerce customer support account management analytics financial services crm logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

As a

Finance Support at DoubleTick,

You will be responsible for supporting financial processes, maintaining accurate records, and ensuring smooth execution of accounting functions. The role requires strong analytical skills, attention to detail, and the ability to work collaboratively across departments to support financial decision-making and ensure compliance with company policies.

Key Responsibilities

Customer Support: Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Troubleshoot and resolve customer issues, ensuring high levels of customer satisfaction
Document customer interactions and solutions in the support system.
Financial Assistance: Provide expert advice on financial products and services.
Assist customers with financial transactions, account management.
Collaboration: Work closely with the finance team to resolve complex financial issues.
Collaborate with other departments to improve customer experience and streamline processes.

Qualifications:

Bachelor s degree in Finance, Accounting, Business Administration, or a related field.
Proven experience in a customer support role, preferably in a financial services environment.
Strong understanding of financial products, services, and regulations.
Excellent communication and interpersonal skills.
Ability to analyse financial data and provide actionable insights.
Proficiency in using customer support software and financial tools.

Skills

Strong problem-solving abilities.
Attention to detail and accuracy.
Ability to work independently and as part of a team.
High level of empathy and customer service orientation.
Proficiency in Excel

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Finance Executive