851 Field Service Jobs - Page 21

JOB DESCRIPTION OF ZONAL SERVICE MANAGER Job Responsibilities: Drive the team for service business & achieve the Quarterly & Yearly budgets. Achieve &Maintain the Printer to Engineer Ratio Achieve &Maintain the percentage of repeat breakdown calls Goals / KPI /KRA Setting Periodically upgrade selfs technical and commercial skills Undertake frequent upcountry travelling & sometimes even at short notice. Maintain the Quality of Installation, training provided to Customer & its operators. To monitor breakdown calls on real time basis ( 24x7) so as to ensure immediate response & low resolution time. Minimizing Breakdown call per printer. Prioritize calls whilst focusing on A & B grade customers. Timely escalate to reporting manager for any pendency. Regular evaluation of engineers technical and commercial capabilities. Identify training needs for respective team members & escalate to reporting manager Ensure AMC/ spare quotes are sent to customers for the respective territory through office promptly The defective spare part used for warranty/ CAMP printers SERVICE Management to be returned to factory as per company set timeframe. Visit regularly all customers with special focus on A & B class customers and build strong rapport with them. 100% adherence on installation standards and ensure the same is maintained as long as it is under CPL obligation Provide technical guidance/ help to respective team members, as & when situation demands. On-field support to be given to all team members periodically. Escalate to Technical Manager for addressable of perennial issues post periodic analysis of breakdown calls. Ensure the team guides customers regarding stocking of consumables. Ensure team members follow customer given safety norms whilst in their premises & maintain discipline Regularly update team members on technical briefings and service bulletins Optimise service related travel cost with proper planning & scheduling Spares Inventory to be maintained at branch & resident locations & reconciled on monthly basis. Preventive Maintenance Schedules to be planned & execute with 100% compliance. 100% compliance to guidelines given by the superiors from time to time. Timely submit reports and provide feedback as per prevalent system to office/ seniors regarding service calls status on real time basis. GENERAL MANAGEMENT Ensure proper upkeep of tool kit on regular basis by the team members & also for own self. Should be well dressed, tidy & presentable when on duty. Should have a mobile in working condition round the clock & attend promptly customers calls on mobile. Should be prepared to attend service calls beyond office hours, in case of any emergency & situation demands Desired Qualifications Zonal Service General Academic (Field of Study) B.E. ( Electrical) Professional Engineer Manager/ Sr. Zonal Service Manager Behavioral Skills Professional Skills Excellent Communications Skills • Should have experience in selling Capital goods Have Leadership Capabilities• Should have Basic knowledge of Computers Must be good at Customer Management and service management Must be good at decision making Must be process oriented Good People Management Skills Should be target oriented Must have a flair for Selling Work Managerial Technical

Responsibilities: * Collaborate with customers on site visits * Maintain equipment records & reports * Ensure timely service delivery within budget * Troubleshoot issues & provide solutions * Train customers on product usage Provident fund Annual bonus Health insurance

Position Title: Field Services Engineer Location: Chandigarh (Preferred Chandigarh, Mohali, Himachal and Haryana Candidates) Roles & Requirement 1-5 years Experience Segment: Cardiology, Neurology, Urology Products: ECG, MPM, TMT, EEG, EMG, PSG, Holmium Laser, Thulium Fiber Laser and Morcellator Diploma/Degree in Biomedical or Electronics Good Experience in servicing, installation, repairing and maintenance in medical devices/equipment's. Application Process: Interested candidates should submit their resume to recruitment@allengersglobal.com or WhatsApp: 8288806351 Only shortlisted candidates will be contacted for further consideration.

Role & responsibilities On-Site Maintenance and Repairs: Conduct regular inspections, maintenance, and repairs on a wide range of oil and gas equipment, including fuel dispensers and other types of equipment at retail outstations like petrol pumps, to ensure their optimal performance and minimize downtime. Troubleshooting: diagnosing and troubleshooting complex technical issues that may arise during the operation of equipment, utilizing a deep understanding of the specific systems and processes involved in our industry. Installation and Commissioning: Assisting with the installation, configuration, and commissioning of new equipment (fuel dispensers and other types of equipment at retail outstations like Petrol pumps), ensuring that it operates according to specified guidelines and safety standards. Customer Support: Providing technical support and guidance to clients or customers, addressing their concerns, and offering solutions to maximize the efficiency and safety of their operations. Safety Compliance: Ensuring that all work performed adheres to industry safety standards and regulations and identifying potential safety hazards or risks to prevent accidents and promote a secure working environment. Documentation and Reporting: maintaining detailed records of service activities, including maintenance schedules, repairs performed, and any modifications made, and providing comprehensive reports to supervisors or management as required. Preferred candidate profile

We are seeking a motivated and skilled Service Engineer to join our team in India. The ideal candidate will have a strong technical background and will be responsible for providing top-notch service and support to our clients, ensuring that their equipment operates efficiently and effectively. Responsibilities Install, maintain, and repair equipment and machinery at customer sites Provide technical support and troubleshooting assistance to customers Conduct routine inspections and preventive maintenance on equipment Document service activities and prepare reports on service visits Train customers on proper usage and maintenance of equipment Collaborate with the sales team to understand customer needs and provide solutions Ensure compliance with safety and quality standards during service operations Skills and Qualifications Bachelor's degree in Engineering (Mechanical, Electrical, or related field) 2-7 years of experience in field service or technical support Strong problem-solving skills and ability to troubleshoot technical issues Excellent communication and interpersonal skills to interact with clients Proficiency in using diagnostic tools and software Familiarity with electrical and mechanical systems Willingness to travel frequently to customer locations Ability to work independently and manage time effectively.

We are seeking a motivated and skilled Service Engineer to join our team in India. The ideal candidate will have a strong technical background and will be responsible for providing top-notch service and support to our clients, ensuring that their equipment operates efficiently and effectively. Responsibilities Install, maintain, and repair equipment and machinery at customer sites Provide technical support and troubleshooting assistance to customers Conduct routine inspections and preventive maintenance on equipment Document service activities and prepare reports on service visits Train customers on proper usage and maintenance of equipment Collaborate with the sales team to understand customer needs and provide solutions Ensure compliance with safety and quality standards during service operations Skills and Qualifications Bachelor's degree in Engineering (Mechanical, Electrical, or related field) 2-7 years of experience in field service or technical support Strong problem-solving skills and ability to troubleshoot technical issues Excellent communication and interpersonal skills to interact with clients Proficiency in using diagnostic tools and software Familiarity with electrical and mechanical systems Willingness to travel frequently to customer locations Ability to work independently and manage time effectively.

Mandates before applying - - Need immediate joiners to 15 days notice candidates only. - For Freshers - There will be a bond of 1 year - Should have 2-wheeler & willing to travel on-site. - For freshers- Should have a cheque. - Should have all the educational certificates and id proofs. You may share your c.v. at - nilofar@in.experis.com Job Overview: A field service engineer in the oil and gas industry plays a critical role in ensuring the efficient and reliable operation and maintenance of equipment and machinery at various work sites. Field Service Engineers are expected to possess strong technical expertise, problem-solving skills, and the ability to work efficiently in dynamic and challenging environments. They should also demonstrate excellent communication and interpersonal skills to interact effectively with customers, team members, and other stakeholders. Additionally, a thorough understanding of relevant industry regulations, safety rules, and compliance requirements is crucial for this role. Job Responsibilities: On-Site Maintenance and Repairs: Conduct regular inspections, maintenance, and repairs on a wide range of oil and gas equipment, including fuel dispensers and other types of equipment at retail outstations like Petrol pumps, to ensure their optimal performance and minimize downtime. Troubleshooting: diagnosing and troubleshooting complex technical issues that may arise during the operation of equipment, utilizing a deep understanding of the specific systems and processes involved in our industry. Installation and Commissioning: Assisting with the installation, configuration, and commissioning of new equipment (fuel dispensers and other types of equipment at retail outstations like Petrol pumps), ensuring that it operates according to specified guidelines and safety standards. Customer Support: Providing technical support and guidance to clients or customers, addressing their concerns, and offering solutions to maximize the efficiency and safety of their operations. Safety Compliance: Ensuring that all work performed adheres to industry safety standards and regulations and identifying potential safety hazards or risks to prevent accidents and promote a secure working environment. Documentation and Reporting: maintaining detailed records of service activities, including maintenance schedules, repairs performed, and any modifications made, and providing comprehensive reports to supervisors or management as required. Training and Knowledge Sharing: Attending training sessions or workshops to enhance the understanding of equipment operations, maintenance procedures, and safety protocols. Field Operations Coordination: Collaborating with other team members, including engineers, technicians, and project managers, to coordinate field operations, prioritize tasks, and ensure timely and effective resolution of technical issues. Adherence to Company Policies: Following company policies and protocols, including those related to quality control, health, safety, and environmental protection, to uphold the organization's reputation and maintain high operational standards.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Field Service Management, SAP Fieldglass Contingent Workforce Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication within the team and stakeholders. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure effective communication within the team and stakeholders Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Field Service Management, SAP Fieldglass Contingent Workforce- Strong understanding of SAP Field Service Management- Experience in configuring and building applications using SAP Field Service Management- Knowledge of SAP Fieldglass Contingent Workforce integration- Hands-on experience in leading application development projects Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP Field Service Management- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Oracle Field Service Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years of full time education Summary :As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. A typical day involves leveraging standard tools, methodologies, and processes to ensure the successful delivery, monitoring, and control of service level agreements, while collaborating with various stakeholders to align project goals with organizational objectives. You will engage in strategic planning, risk management, and performance tracking to drive project success and enhance service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between stakeholders to ensure project alignment and clarity.- Monitor project progress and implement corrective actions as necessary to meet objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Field Service.- Strong understanding of project management methodologies and frameworks.- Experience with service level agreement management and compliance.- Ability to analyze project data and generate insightful reports.- Familiarity with risk assessment and mitigation strategies. Additional Information:- The candidate should have minimum 3 years of experience in Oracle Field Service.- This position is based at our Coimbatore office.- A 15 years of full time education is required. Qualification 15 years of full time education

Skill required: Cross support - Workforce Management (WFM) Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCross support -Help desk role - ticket resolution/Chat supportAn institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. What are we looking for In-depth understanding of HRO processes supported by Accenture Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free.2. Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required. 3. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible.4. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 5. Escalate issues and seek advice when faced with complex issues/problems.6. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing.7. Creates a logical plan, realistic estimates and schedule for an activity or project segment.8. Ensures progress, issues and agreements are properly documented and acted uponAssist Team with performing Root Cause Analysis on issues faced and suggest appropriate corrective and preventive actions. 10. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required.11. Participates in various Internal or Client initiatives related to Process.12. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date.13. Actively participate in all process related business meeting in-person or virtually through conference calls.14. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. 15. Participate in and/or support during Client visits.16. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls17. Must read, understand and analyze client process as per the business rules. Should become a People relations process expert within first 4 months.18. Work collaboratively with all internal & Third party stakeholders to achieve Business goals. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Data & AIDefine warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. What are we looking for Automotive Warranty / Warranty Analytics Data Analysis Business Intelligence Business logic Scripting Reporting Commitment to quality Adaptable and flexible Agility for quick learning Ability to work well in a team Written and verbal communication Python (Programming Language)/ SQL/ ML Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Cross support - Workforce Management (WFM) Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCross support -Help desk role - ticket resolution/Chat supportAn institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. What are we looking for Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following:1. In-depth understanding of HRO processes supported by Accenture Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free.2. Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required. 3. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible.4. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 5. Escalate issues and seek advice when faced with complex issues/problems.6. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing.7. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Assist Team with performing Root Cause Analysis on issues faced and suggest appropriate corrective and preventive actions. 10. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required.11. Participates in various Internal or Client initiatives related to Process.12. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date.13. Actively participate in all process related business meeting in-person or virtually through conference calls.14. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. 15. Participate in and/or support during Client visits.16. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls17. Must read, understand and analyze client process as per the business rules. Should become a People relations process expert within first 4 months.18. Work collaboratively with all internal & Third party stakeholders to achieve Business goals. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Automation Control Practitioner, you will develop and implement automation process controls, design specifications, and engineer configurations. Utilizing industry design practices and automation systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the implementation of automation process controls- Analyze and optimize design specifications- Conduct regular reviews and updates of engineering configurations Professional & Technical Skills: - Must Have Skills: Proficiency in Oracle Service Cloud Field Service Management- Strong understanding of automation systems- Experience in developing design specifications- Knowledge of industry design practices- Hands-on experience in creating and developing drawings-Oracle Field Service Cloud (OFSC) Administration & Architecture:Lead the design, configuration, and administration of Oracle Field Service Cloud solutions.Ensure best practices in OFSC integrations with ERP, CRM, and third-party applications. -Oracle Cloud Infrastructure (OCI) Expertise:Architect and implement OCI-based solutions to support OFSC deployments.Ensure high availability, security, and scalability of OCI-hosted applications.Oversee networking, identity management, and performance tuning within OCI. Provide disaster recovery, backup, and security best practices for OCI environments. -Client Engagement & Solution DesignAct as a trusted advisor for clients, understanding their business needs and translating them into technical solutions. Conduct stakeholder workshops, requirement gathering, and feasibility analysis. Present architecture solutions, roadmaps, and implementation plans to executives and technical teams.Ensure solutions align with industry standards and business goals.-Integration & API Management:Design and oversee API integrations between OFSC, OCI, and enterprise applications (Oracle Service Cloud, Oracle Fusion, etc.).Ensure data synchronization, security, and scalability of integrated solutions.Implement event-driven architectures, microservices, and middleware solutions as needed.-Performance Optimization & Troubleshooting:Monitor and optimize OFSC performance, job execution, and resource utilization.Identify and resolve technical challenges in cloud service operations.Provide post-implementation support and continuous improvement strategies Additional Information:- The candidate should have a minimum of 7.5 years of experience in Oracle Service Cloud Field Service Management- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Automation Control Practitioner, you will be responsible for developing and implementing automation process controls, designing specifications, and engineering configurations. Utilizing industry design practices and automation systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement innovative automation solutions to enhance operational efficiency- Conduct regular assessments and optimizations of automation processes- Stay updated on industry trends and best practices for automation control systems Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Service Cloud Field Service Management- Strong understanding of automation process controls- Experience in designing specifications and engineering configurations- Knowledge of industry design practices and automation systems- Hands-on experience in creating and developing drawings for automation systems Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle Service Cloud Field Service Management- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education

Dalmia Bharat Group is looking for Technical Services Engineer_Pipri Chinchwad (Pune) to join our dynamic team and embark on a rewarding career journey Provides technical support for hardware and software systems Diagnoses and resolves service issues effectively Collaborates with development and QA teams Ensures timely resolution and customer satisfaction

Dalmia Bharat Group is looking for Technical Services Engineer_Chiplun to join our dynamic team and embark on a rewarding career journey Provides technical support for hardware and software systems Diagnoses and resolves service issues effectively Collaborates with development and QA teams Ensures timely resolution and customer satisfaction

Dalmia Bharat Group is looking for Technical Services Engineer_Panvel to join our dynamic team and embark on a rewarding career journey Provides technical support for hardware and software systems Diagnoses and resolves service issues effectively Collaborates with development and QA teams Ensures timely resolution and customer satisfaction

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : BMC Helix ITSM Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems, either end-to-end or for specific stages of the product lifecycle. Your typical day will involve collaborating with various teams, applying your knowledge of technologies and methodologies, and ensuring that the software solutions meet client needs effectively and efficiently. You will engage in problem-solving and decision-making processes that contribute to the overall success of the projects you oversee. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentoring within the team to enhance overall performance.- Monitor project progress and ensure alignment with client expectations and project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in BMC Helix ITSM.- Strong understanding of IT service management processes and best practices.- Experience with software development methodologies such as Agile and DevOps.- Ability to configure and customize BMC Helix ITSM applications to meet specific client requirements.- Familiarity with integration techniques and tools to connect BMC Helix ITSM with other systems. Additional Information:- The candidate should have minimum 5 years of experience in BMC Helix ITSM.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

The candidates should have exp. in Service Marketing / Service Product Sales marketing and have to bring orders from customers for the company's service products Coordination with service team for required sales activity & handled customer complaints Required Candidate profile Industry Machine tool / Manufacturing Sector/ Automotive Industry Serve customers by identifying their needs and engineering adaptations of our products and services.

Responsibilities: * Provide technical services on-site * Conduct instrument calibrations at customer locations * Ensure timely repair and maintenance of equipment Health insurance Accidental insurance Provident fund Gratuity

Roles and Responsibilities Provide after-sales service support to customers, ensuring timely resolution of issues related to mechanical and electrical equipment. Conduct field services, including installation, maintenance, and repair of industrial machinery and equipment. Manage warranty handling and management processes for spare parts replacement. Offer technical services such as troubleshooting, calibration, and commissioning of new installations. Collaborate with internal teams to resolve complex customer complaints. Desired Candidate Profile 1-3 years of experience in after sales service engineering or a related field. Diploma in Electrical (DE) or Diploma in Mechanical (DM) qualification required. Strong knowledge of mechanical/electrical principles and practices; ability to work with various types of machinery/equipment.

Provide technical support on-site Maintain customer satisfaction through timely resolutions Collaborate with customers & internal teams Maintenance & Troubleshoot equipment issues Installation & Setup Service Request Management On site Visit

Role & responsibilities Installation & Commissioning of Machines Pipe Bending, Press, SPM Setting machine related parameters. Attending regular breakdowns / Complaints. Preventive maintenance of machines. Taking day wise site feedback. Complaint analysis and escalation. Machine testing / endurance in shopflloor. Machine setup online & trials prove out. Preferred candidate profile Candidate with 3-8 years of Maintenance/Service experience on Pipe Bending, Press Knowledge on Hydraulic, Electric, Pneumatic Good knowledge of Machine parameters Basic knowledge on PLC, Sensors, Servo Motors & Servo Drives. Knowledge on Electrical trouble shooting. Travel to site whenever required.

Job Description The Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customers equipment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. Essential Job Responsibilities :- The Service Engineer performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change. • Basic troubleshooting, installation, maintenance and repair on designated equipment. • Completing Preventative Maintenance and field modifications. • Ordering and managing repair parts cycle times. • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. • Maintaining daily communications with customers to ensure resolution and proper follow-up. • Maintaining tools and test equipment and ensuring they are properly calibrated. Qualifications & Requirements :- The following qualifications are the minimum requirements necessary to successfully perform this role. However, any equivalent combination of experience, education and training, which provides the necessary knowledge, skills and abilities, would be acceptable, subject to any legal and/or regulatory requirements. B.Tech in Electrical, Electronic or any related field. 1-3 year's experience in Service engineer or related field. Localize from Noida location. Candidate should have his own bike. Valid drivers license and good driving record is required. Preferably Boy Candidate Proven record of being reliable and accountable for all aspects of their job. Proficient level of computer skills including MS Word, PowerPoint and Excel. Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.

Role & responsibilities • Diagnose faults, carry out repairs, and perform calibration for generators or batteries. Provide technical support to customers, ensuring that all service-related tasks are completed promptly and efficiently. Respond to emergency breakdowns and ensure timely service interventions to minimize downtime. Install, test, and commission new systems as required, including DG sets, generators, and backup power solutions. Maintain accurate records of services performed, including parts used and any additional issues identified. Ensure compliance with safety standards and industry regulations while working on electrical and mechanical systems. Monitor and track parts inventory to ensure the availability of essential components. Perform routine inspections, preventive maintenance, and diagnostic troubleshooting on DG sets, generators, and battery banks to ensure optimal performance What makes you a great addition to the team : Candidate must have 4-5 Year of experience in Field Service of DG & Battery Sector. Also, we can prefer fresher (Diploma in Mechanical, Electrical & Electronics Engineer) Conduct training sessions for customers, explaining the operation and maintenance of their generators, DG sets, and battery systems. Work collaboratively with other technical teams to resolve complex issues and enhance service offerings. Travel to various client sites, as required, to provide on-site service and support. Why Chakr: Live your best life at Chakr Innovation with: • Health Insurance • Learning and development • Maternity and Paternity leaves • Friendly peers & coworkers • Wellness Program • Perks & Bonuses • Lifestyle benefits (Work life balance & mobility)