Field Service Engineer

Key Responsibilities: Equipment Maintenance: Conduct routine inspections, preventive maintenance, and calibration of equipment according to established schedules and procedures to ensure optimal performance and longevity. Troubleshooting: Respond promptly to service requests and troubleshoot technical issues efficiently, utilizing diagnostic tools and methodologies to identify root causes and implement effective solutions. Repair and Replacement: Perform repairs, replacements, or adjustments on faulty components, parts, or systems, adhering to safety protocols and manufacturer guidelines to restore functionality and minimize downtime. Technical Support: Provide technical assistance and guidance to customers or end-users, both remotely and on-site, addressing inquiries, offering solutions, and delivering training as necessary to enhance user proficiency and satisfaction. Documentation and Reporting: Maintain accurate records of service activities, including work performed, parts used, and time expended, in compliance with company policies and regulatory standards. Generate detailed reports and recommendations for management review and analysis. Customer Interaction: Establish and maintain positive relationships with clients, ensuring clear communication, prompt response to inquiries, and proactive resolution of issues to foster trust and loyalty. Quality Assurance: Adhere to quality control measures and industry best practices in all service-related activities, ensuring adherence to standards, specifications, and regulatory requirements. Continuous Improvement: Stay updated on industry trends, technological advancements, and product developments through training, research, and professional development activities. Apply acquired knowledge to enhance service delivery and contribute to process improvements. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,779.18 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Peenya, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: total work: 1 year (Required) Project engineering: 1 year (Required) Language: English, HINDI (Required) Willingness to travel: 75% (Required) Work Location: In person