Field Applications Engineer

Job Title: Product Analysis Field Application Engineer (FAE)/ Process Engineer
Department: Engineering / Technical Support
Reports To: Engineering/Technical Manager

Job Overview:
We are looking for a skilled and proactive Product Analysis Field Application Engineer (FAE) to support technical issue resolution, customer communication, and cross-functional collaboration for our cable ties and related products. The ideal candidate will have a strong technical background in plastic components, hands-on experience with failure analysis, and excellent communication skills.

Key Responsibilities:

• Understand product structure, materials , functions, and application scenarios in automotive, electrical, and industrial sectors.
• Interpret technical drawings, specifications, and Bills of Materials (BOMs).
• Investigate customer complaints and product abnormalities using tools like 5Why, Fishbone Diagram, and 8D Reports.
• Prepare detailed issue reports and coordinate with internal teams (Mold, QA, Production) and suppliers to implement corrective actions.
• Support on-site customer activities including product testing, installation, debugging, and technical presentations.
• Communicate technical information clearly with both customers and internal teams.
• Collaborate with Mold Design, Product Management, QA, and Manufacturing teams to align customer requirements with internal solutions.
• Utilize quality tools such as FMEA, MSA, and GR&R during product evaluation and problem-solving.
• Understand and support environmental and mechanical testing as part of reliability verification.

Preferred/Bonus Experience:

• Familiarity with international standards such as UL 62275, RoHS, and REACH.
• Experience with injection molding processes and plastic product analysis.
• Background in customer or supplier-facing technical roles.

Qualifications:

• Bachelor’s degree in Mechanical Engineering, Polymer Engineering, Materials Science, or a related field.
• 3–5 years of relevant experience in product analysis, failure investigation, or field application engineering.
• Strong analytical and problem-solving skills.
• Good communication and reporting skills.
• Willingness to travel for customer support or technical meetings when required.

Job Types: Full-time, Permanent

Pay: Up to ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person