Quality Assurance – Product Analysis (FAE)

Job Title: Quality Assurance – Product Analysis (FAE)
Company: Giantlok India Pvt Ltd
Industry: Manufacturing – Cable Ties & Conduits
Department: Quality Assurance / Engineering
Experience Required: 2–5 years
Employment Type: Full-Time
Working Days: Monday to Friday (9:00 AM – 6:00 PM)

Job Summary

Giantlok India Pvt Ltd is looking for a Quality Assurance Engineer (Product Analysis / Field Application Engineer) with hands-on experience in the plastic manufacturing industry. The ideal candidate will come from a chemical or polymer engineering background, and have strong skills in failure analysis, technical reporting, and customer support.

This role plays a key part in analyzing product performance, handling customer complaints, and working with internal teams to ensure top-quality standards in our cable ties and conduit systems.

Key Responsibilities

• Analyze technical drawings, BOMs, and product specifications related to plastic components
• Conduct root cause analysis of customer complaints using 5Why, Fishbone, and 8D methods
• Prepare detailed issue reports and corrective action plans
• Collaborate with internal teams – Molding, QA, Production, and Suppliers – for resolution
• Visit customer sites for installation support, failure investigations, and product testing
• Use quality tools like FMEA, MSA, and GR&R for product validation and reliability
• Maintain documentation and assist in product audits and improvements
• Work closely with sales and engineering teams to understand and meet customer expectations

Qualifications

• B.E. / B.Tech in Chemical Engineering, Polymer Science, or Plastic Technology (Mandatory)
• Minimum 2–5 years of experience in QA, Product Analysis, or FAE roles in plastic or polymer-based manufacturing
• Experience with injection molding, material testing, or conduit systems is a strong plus

Technical Skills

• Strong knowledge of plastic materials and their failure modes
• Proficient in 5Why, 8D, Fishbone, FMEA, MSA, GR&R
• Ability to interpret engineering drawings and BOMs
• Good written and verbal communication skills
• MS Office, QA software, and reporting tools

Job Type: Full-time

Pay: Up to ₹60,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person

Speak with the employer
+91 9717011270