F&B Supervisor/Team Leader/Captain

As the F&B Team Leader/Supervisor at our company, you will be responsible for overseeing the daily food and beverage service operations to ensure exceptional guest experiences in the restaurant, bar, or dining area. Your role is pivotal in maintaining high service standards, providing leadership, and ensuring guest satisfaction. **Key Responsibilities:** - Lead the front-of-house staff during shifts, ensuring a high level of service and guest satisfaction. - Set an example of professionalism, courtesy, and efficiency for the team. - Assign tasks and responsibilities to staff and ensure they are completed effectively. - Greet and interact with guests, addressing inquiries, concerns, and special requests promptly and professionally. - Assist in recruiting, training, and supervising front-of-house staff. - Collaborate with the Restaurant Manager/F&B Manager to manage daily restaurant operations. - Monitor table turnover and dining room management to optimize occupancy and guest satisfaction. - Assist in tracking and managing revenue, expenses, and billing accuracy. - Maintain a comprehensive knowledge of the menu items and beverage offerings. - Ensure compliance with health and safety regulations. - Assist in managing the wine and beverage program, including inventory control. **Qualifications:** - High school diploma or equivalent required; bachelor's degree in Hospitality or related field preferred. - Previous experience in a similar role, with strong leadership and supervisory skills. - Excellent communication and interpersonal abilities. - Proficiency in restaurant management software and computer applications. - Knowledge of food and beverage operations and industry trends. - Familiarity with local regulations related to food and beverage service. - Customer-focused with a passion for delivering outstanding service. - Ability to work flexible shifts, including nights, weekends, and holidays.,