37 Guest Interaction Jobs

As a Housekeeping Supervisor at our company, your role involves overseeing the housekeeping staff and ensuring that cleanliness standards are maintained to provide a comfortable environment for guests. Here is a breakdown of your key responsibilities: - **Supervision and Leadership:** - Directly supervise housekeeping staff, providing guidance and support. - Conduct regular meetings and training sessions to ensure staff awareness of cleanliness standards and procedures. - Define SOPs for the Housekeeping department and related processes. - Conduct morning and end-of-day briefings with the staff to discuss priorities, room assignments, and any special instructions. - Review occupancy rates, g...

Four Seasons is a collective of individuals who are dedicated to personal growth and treating others with respect. The team members worldwide are committed to providing exceptional experiences for guests, residents, and partners by delivering luxury with genuine care. A strong employee experience and company culture are essential for enabling team members to create these remarkable guest experiences. Located in the heart of Worli, Four Seasons Hotel Mumbai is an urban oasis with a boutique atmosphere. The hotel offers unparalleled food & beverage options, including AER Mumbai, an award-winning rooftop bar, and San:Qi, a popular pan-Asian restaurant with a diverse menu. **Role Overview:** As ...

As a Sales and Marketing Support Executive at our hotel, your main purpose will be to assist the Sales and Marketing Manager in developing the client database, maintaining current clients, and driving successful marketing strategies. Your primary focus should be on ensuring guest satisfaction, meeting division standards, and maximizing profits. Your key responsibilities will include: - Punctually attending work with a high standard of personal appearance and uniform - Conducting fieldwork by meeting with companies and clients, with the ownership of a vehicle being mandatory - Handling office tasks such as maintaining and developing databases - Identifying new sources of business, new clients...

Role Overview: As a Team Captain at our restaurant, you will play a key role in delivering the core service of our establishment. Your primary responsibility will be to ensure the delivery of exceptional guest experiences on a daily basis. Additionally, you will be expected to lead your team by setting a positive example. Key Responsibilities: - Operating F&B outlets assigned to you as Captain/ Trainee Captain - Monitoring and ensuring smooth F&B service operations - Recommending food and beverage service standards, implementing and following standard operating procedures - Organizing duty roster of service staff - Maintaining SOP for quality, cost control, inventory, and training - Introduc...

As the F&B Team Leader/Supervisor at our company, you will be responsible for overseeing the daily food and beverage service operations to ensure exceptional guest experiences in the restaurant, bar, or dining area. Your role is pivotal in maintaining high service standards, providing leadership, and ensuring guest satisfaction. **Key Responsibilities:** - Lead the front-of-house staff during shifts, ensuring a high level of service and guest satisfaction. - Set an example of professionalism, courtesy, and efficiency for the team. - Assign tasks and responsibilities to staff and ensure they are completed effectively. - Greet and interact with guests, addressing inquiries, concerns, and speci...

Description We are seeking an experienced Desk Attendant for our housekeeping team, responsible for ensuring a smooth and efficient front desk operation while maintaining high standards of cleanliness and guest satisfaction. Responsibilities Greet and assist guests with their inquiries and requests. Maintain cleanliness and organization of the front desk area. Coordinate with housekeeping staff to ensure rooms are cleaned and prepared for guests. Manage check-in and check-out processes efficiently. Handle guest complaints and resolve issues in a timely manner. Keep track of inventory for housekeeping supplies and report shortages. Assist in preparing reports on housekeeping activities and gu...

Job Description: You will be responsible for interacting with guests in a warm and friendly manner, handling inquiries, and resolving complaints promptly and professionally. Additionally, you will provide guests with information on the facility's services, local attractions, and other relevant details. Key Responsibilities: - Greet guests warmly and handle inquiries - Resolve guest complaints promptly and professionally - Provide information on services and local attractions - Manage and modify guest reservations - Maintain accurate records of guest interactions and transactions - Ensure the lobby and other guest areas are clean and well-presented - Collaborate with other departments to ensu...

Extensive expertise in housekeeping Ops, asset preventive maintenance, SOP formulation, inventory management, IDS software, guest complaint resolution, guest interaction, maintaining superior room standards, laundry Ops, and staff training. JD: The Housekeeping Manager is responsible for overseeing the housekeeping operations and ensuring the cleanliness, orderliness, and attractiveness of the establishment. This role involves managing a team of housekeepers, ensuring adherence to health and safety standards, and providing excellent guest service. Key Responsibilities: Operational Management: Supervise and inspect the cleaning and servicing of guest rooms and public areas. Develop and implem...

Handling check in / check out of guests including solving guest issues if any Responsibilities: Greet guests in a warm and professional manner upon their arrival. Handle the guest check-in process efficiently and accurately, including verifying reservation details, obtaining necessary identification and payment information, and assigning rooms. Manage the guest check-out process, including calculating and presenting bills, processing payments, and assisting with any queries regarding charges. Address and resolve guest issues, complaints, and requests promptly and courteously, escalating to the appropriate department or manager when necessary to ensure guest satisfaction. Provide guests with ...

As an F&B Service Expert at Marriott International, you play a crucial role in creating memorable and unique experiences for guests during banquets and events. Your skills are essential in ensuring that every aspect of the guests" experience is well taken care of, from setting tables to serving guests with clear professionalism. Here is a breakdown of what your role entails: **Key Responsibilities:** - Skilled in a wide range of event functions and able to take the initiative to deliver various services - Communicate effectively with the kitchen staff to ensure smooth operations - Interact with guests in a friendly and professional manner - Maintain cleanliness in work areas and ensure suppl...

Iceberg Hospitality and Entertainment LLP is a leading name in Punes hospitality and entertainment sector, renowned for its diverse range of upscale and unique dining experiences. The company is dedicated to providing guests with an engaging and memorable sensory experience across its various venues. Each establishment under the Iceberg umbrella like Prems, Swig, Soy Como Soy, Kinki and etc. is designed to offer a distinctive atmosphere, exceptional service, and high-quality cuisine. Key Responsibilities: Drink Preparation: Assist in preparing and serving alcoholic and non-alcoholic beverages to customers, following standard recipes and presentation guidelines. Customer Service: Provide exce...

About Four Seasons: Four Seasons is powered by its people. The team members at Four Seasons are a collective of individuals who constantly strive to improve themselves, reach new heights, and treat each other with the same respect they desire in return. Across the globe, our team members are dedicated to creating exceptional experiences for our guests, residents, and partners by upholding a commitment to luxury with genuine care. We understand that the key to enabling our team to deliver these extraordinary guest experiences lies in providing a world-class employee experience and fostering a positive company culture. We believe in acknowledging familiar faces, welcoming new ones, and treatin...

The role of Assistant Manager Outlet at Accor offers you the opportunity to showcase your passion for guest interaction, food, and beverage. In this role, you will be leading a team to create unforgettable dining experiences for our guests. At Accor, we believe in supporting our employees to grow and learn every day. As an Assistant Manager Outlet, you will have access to employee benefits, learning programs, and opportunities for career development within the company. You will also have the chance to make a difference in the local community through our Corporate Social Responsibility activities. Your responsibilities will include assisting in leading, mentoring, and training the Food & Beve...

Four Seasons is powered by its people, a collective of individuals who continuously strive to improve, exceed their limits, and treat others with the same respect they desire. Across the globe, our team members craft extraordinary experiences for our guests, residents, and partners, upholding a commitment to luxury infused with genuine care. We firmly believe that providing our people with a world-class employee experience and fostering a strong company culture is the key to delivering exceptional guest experiences. Our philosophy at Four Seasons revolves around acknowledging familiar faces, embracing newcomers, and treating every individual the way we would want to be treated ourselves. Whe...

You will be joining our team as a steward, where your main responsibility will be to maintain cleanliness and organization in our kitchen and dining areas. This includes ensuring compliance with health and safety regulations and providing support to the kitchen staff as necessary. Your key responsibilities will include cleaning and sanitizing dishes, utensils, pots, and pans either using industrial dishwashers or by hand-washing. You will also be in charge of keeping kitchen equipment such as stoves, ovens, grills, and refrigerators clean and organized. Additionally, maintaining cleanliness in dining areas, disposing of waste properly, and assisting with food preparation tasks will be part o...

As a Guest Service Associate F&B Service at Accor, you will play a vital role in creating unforgettable food and beverage experiences for our guests. Your passion for guest interaction, food, and beverage will drive you to lead your team towards providing exceptional service. At Accor, we offer you more than just a job it's an opportunity to grow, learn, and make a difference every day. With an employee benefit card that provides discounted rates worldwide, learning programs through our Academies, and the chance to develop your talent and expand your horizons, you can embark on a journey where the possibilities are truly limitless. Your responsibilities will include assisting in leading, men...

As a housekeeper, your primary responsibility will be to ensure cleanliness and sanitation in all rooms and common areas, including bedrooms, bathrooms, kitchens, and living spaces. It is essential to maintain high standards of cleanliness to meet health and safety regulations. Regularly changing and laundering bed linens and towels is also part of your duties to ensure they are fresh and neatly arranged in each room. Monitoring and replenishing cleaning supplies, toiletries, and amenities are crucial tasks to guarantee that all necessary items are available for guests. Promptly report any maintenance issues, damages, or repairs required in the apartments to collaborate with the maintenance ...

As a Sous Chef at Block 108, you will serve as an ambassador for the exceptional service and cuisine that define our dining experience. Reporting to the Consultant Chef, you will play a pivotal role at Block 108, a Kitchen and Cocktail Bar that redefines traditional flavors with a contemporary twist. Our vibrant menu showcases locally sourced ingredients from across India, prepared with passion and precision by our skilled chefs. From street-style bar nibbles to small plates meant for savoring, our menu celebrates regional flavors with culinary creativity. Your responsibilities will include being flexible to manage any section in the kitchen, planning new menus, designing plating presentatio...

As a Steward at Asar Hotels, you will be an integral part of our F&B service team, responsible for providing excellent service to our guests. Whether you have prior experience working in a hotel for at least a year or hold a degree/diploma in Hospitality, this role offers an exciting opportunity to embark on a rewarding career in the food service industry. Your main responsibilities will include serving food and beverages to guests according to established standards, maintaining cleanliness and setup of restaurant/dining areas, assisting in daily F&B service operations, explaining Indian cuisine to guests, collaborating with kitchen staff for seamless service, and upholding hygiene, grooming...

You are seeking a Senior Steward for F & B Service with expertise in both Bar and Restaurant operations. A minimum of 2 years of experience in a similar position within a bar hotel setting is mandatory for this role. Your responsibilities will include: - Interacting with guests and providing exceptional service - Welcoming guests warmly - Assisting with table reservations - Seating guests appropriately - Demonstrating comprehensive knowledge of the menu - Ensuring prompt and efficient service - Serving food and beverages - Setting up tables correctly - Managing orders effectively - Conducting quality checks on food and beverages - Handling billing procedures - Managing and training the team ...

As a Sous Chef at Phoenixx Casino located in Candolim, Goa, you will be an integral part of the F&B Production department under the guidance of the Executive Chef. Phoenixx Casino is renowned for its world-class gaming and entertainment offerings in North Goa, and we are seeking a dedicated and proactive individual to enhance our culinary team's efficiency through procurement and inventory management. Your role will involve overseeing kitchen operations on a daily basis to maintain consistent quality and high guest satisfaction levels. You will be responsible for providing leadership to the kitchen staff, setting performance standards, and ensuring a positive and productive work environment ...

The F&B Supervisor position at The Postcard Gir in Gujarat falls under the Food & Beverage department of The Postcard Hotel, which offers luxurious and intimate stays in distinctive destinations. Situated within the wilderness of Gir National Park, The Postcard Gir provides guests with exclusive dining experiences that merge luxury service with local authenticity. As the F&B Supervisor, you will oversee the daily operations of the restaurant, bar, and in-room dining services. Your primary responsibilities will include ensuring the consistent delivery of personalized and high-quality service to all guests, training and motivating the F&B service team, collaborating with the culinary team to c...

Role:- Front Office Executive location:- Jaipur, Udaipur, Rishikesh & Goa Company:- Moustache Experience:- 2-3 yrs Roles & Responsibilities Overseeing day-to-day operations including check-in/check outs, guests queries, maintaining guest records, housekeeping, etc. Handle Guest interaction In person and also Email correspondence Staff interactions/management with housekeeping staff and external vendors Quality control and maintenance Manage back-office systems and processes Adhere to finance and accounting standards incl. daily accounts Being up to date about the activities and events happening in the hostel and around the city Ensuring that Guests have a great time and convert their happine...

As a Guest Service Associate F&B Service at Accor, you will have the opportunity to showcase your passion for guest interaction and food & beverage by leading your team to create unforgettable dining experiences for our guests. Your role will involve mentoring and training the Food & Beverage Operations team, supervising duties to ensure brand standards are maintained, and collaborating with the kitchen to guarantee the highest standard of food quality and visual appeal. At Accor, we offer a range of benefits to our employees, including an employee benefit card with discounted rates at Accor properties worldwide, learning programs through our Academies with opportunities to earn qualificatio...

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. No matter ...