73 Guest Interaction Jobs

Drive bookings & revenue for our upscale hotel, restaurant, cafe, bakery & coffeeshop. Run social media (Instagram) posts, creatives, reels, ads, content, promos, events, etc. Handle sales enquiries, site visits, contracts. Food allowance

As a Housekeeping Supervisor, your role involves supervising and leading the housekeeping staff to maintain cleanliness and uphold service standards. Here's a breakdown of your key responsibilities: - **Supervision and Leadership**: - Directly supervise the housekeeping staff, offering guidance and support. - Conduct regular meetings and training sessions to ensure staff awareness of cleanliness standards and procedures. - Define SOPs for the Housekeeping department and related processes. - Conduct morning and end-of-day briefings to discuss priorities, resolve challenges, and review achievements. - **Room Inspection and Quality Control**: - Inspect guest rooms and public areas to ensure the...

As a Kitchen Supervisor at Four Seasons Hotel Mumbai, your role involves overseeing the day-to-day operations of the kitchen and stepping in for the Executive Sous Chef when needed. You will be responsible for ensuring the smooth functioning of the kitchen brigade, maintaining quality and presentation standards, and fostering a culture of teamwork and high morale. Your key responsibilities include: - Supervising the kitchen brigade to ensure efficient department operations - Controlling quality and presentation in the assigned outlet or kitchen - Effectively communicating with staff and providing necessary briefings - Conducting refresher training for the team on a regular basis - Maintainin...

As a Housekeeping Executive, your role is crucial in maintaining the cleanliness and overall appearance of the hotel. You will oversee housekeeping operations, ensuring that all areas meet the highest standards of cleanliness and hygiene while leading a team to deliver exceptional guest experiences. Key Responsibilities: - Supervise and guide housekeeping staff to ensure adherence to cleanliness standards and efficient work practices. - Conduct daily briefings and training sessions to enhance team performance and service quality. - Monitor staff attendance, performance, and grooming standards, providing feedback and coaching as necessary. - Inspect guest rooms, public areas, and back-of-hous...

Role Overview: As a member of the team, your primary responsibility will be to interact with guests in a friendly and welcoming manner. You will handle inquiries, address complaints promptly and professionally, and provide guests with information on the facility's services and local attractions. Additionally, you will be responsible for managing and modifying guest reservations, maintaining accurate records of guest interactions and transactions, ensuring the cleanliness and presentation of the lobby and guest areas, and collaborating with other departments to ensure a seamless guest experience. Key Responsibilities: - Greet guests warmly and handle inquiries and complaints promptly and prof...

Job Title : Executive Sous Chef Location: Goa Client : Our Client is a premier Upscale Hotel headquartered in Goa, with a 200-Room Inventory. The property is a sought-after destination for Weddings, MICE, and Leisure travellers . Position Summary: We are currently seeking a dynamic and results-driven Executive Sous Chef to assisting the Executive Chef in managing the daily operations of the kitchen, ensuring that food quality, safety, and sanitation standards are met, and providing outstanding service to guests. . The successful candidate will be responsible for interacting with Destination Wedding and MICE Clients and be capable of curating exceptional Menus based on their requirements. Key...

Excellent Job opportunity in BPO Industry for Hospitality customer support. Foundever does not charge candidate any fee for application Hiring for Candidates from Mumbai location Only (Not looking for relocation) Work from Office. Job Title: Customer Service Representative International BPO Company Name-Foundever Location: Andheri East, Mumbai About the Role: We are seeking enthusiastic and customer-focused individuals to join our dynamic team as Customer Service Representatives for our international BPO operations. The role involves handling customer interactions across voice, chat, or email channels, ensuring excellent service delivery, and maintaining high levels of customer satisfaction....

Role Overview: As the F&B Team Leader/Supervisor, your primary responsibility is to oversee the daily food and beverage service operations to ensure the smooth functioning of the restaurant, bar, or dining area. Your role is crucial in delivering exceptional guest experiences by providing leadership, maintaining high service standards, and ensuring guest satisfaction. Key Responsibilities: - Lead the front-of-house staff during shifts, ensuring a high level of service and guest satisfaction. - Set an example of professionalism, courtesy, and efficiency for the team. - Assign tasks and responsibilities to staff and ensure they are completed effectively. - Greet and interact with guests, addre...

About The Postcard Hotel: The Postcard Hotel offers a collection of intimate luxury hotels focused on slow living, personalized service, and meaningful guest experiences. Each property reflects its destination through thoughtful design, understated elegance, and impeccable attention to detail. Our teams play a vital role in creating an atmosphere of warmth, serenity, and refined hospitality. Role Overview: The Housekeeping Associate is responsible for maintaining the highest standards of cleanliness, hygiene, and presentation across guest rooms and public areas. This role ensures a serene, immaculate, and welcoming environment aligned with The Postcard Hotel's luxury service philosophy. The ...

As a Guest Service Assistant (GSA) in the Service Department, you will play a crucial role in ensuring excellent guest interaction and service delivery. Your responsibilities will include: - Greeting guests warmly and providing a pleasant, attentive, and personalized service experience. - Taking guest orders accurately and ensuring timely delivery of food and beverages. - Assisting guests with seating, menu guidance, and special requests. - Handling guest concerns politely and resolving issues or escalating when necessary. In terms of operational support, you will be responsible for: - Setting up, organizing, and maintaining service areas, dining spaces, or lounges as per standards. - Suppor...

Excellent Job opportunity in BPO Industry for Hospitality customer support. Foundever does not charge candidate any fee for application” Hiring for Candidates from Mumbai location Only (Not looking for relocation) Work from Office. Job Title: Customer Service Representative International BPO Company Name-Foundever Location: Andheri East, Mumbai About the Role: We are seeking enthusiastic and customer-focused individuals to join our dynamic team as Customer Service Representatives for our international BPO operations. The role involves handling customer interactions across voice, chat, or email channels, ensuring excellent service delivery, and maintaining high levels of customer satisfaction...

Role Overview: As a Guest Service Associate F&B Service at Accor, you will lead your team to create unforgettable Food & Beverage experiences for guests. You will be passionate about guest interaction, food, and beverage. Key Responsibilities: - Assist in leading, mentoring, and training the Food & Beverage Operations team - Supervise and delegate duties to maintain brand standards - Liaise with the kitchen to ensure the highest standard of food quality and visual appeal Qualifications Required: - Service-focused personality is essential with a passion for everything food and beverage - Previous experience in a similar leadership role is an asset - Strong interpersonal and problem-solving ab...

Responsibilities: 1. Conduct morning and evening nature trails for guests. 2. Explain flora, fauna, bird species, insects, trees, and the local ecosystem. 3. Conduct storytelling sessions, stargazing, birdwatching, or campfire knowledge sharing. Free meal Accessible workspace

Guest Relations Executive is a senior front-of-house role responsible for creating memorable, personalized experiences for all guests, with a focus on VIPs, loyalty members, and special attention guests . This role manages proactive service, handles elevated guest feedback, and drives overall satisfaction and loyalty. Responsibilities Proactive Guest Management: Manage the entire journey for designated guests (VIPs, special occasions) from pre-arrival (checking preferences and coordinating amenities) through personalized check-out. Service Recovery: Act as the primary point of contact for all escalated guest complaints and complex service issues . Resolve problems swiftly and effectively, ex...

Guest Relations Supervisor is responsible for leading the Guest Relations team, ensuring all guests, especially VIPs and long-stay residents, receive highly personalized and proactive service. This role focuses on anticipating needs, managing guest feedback, and driving overall guest satisfaction and loyalty. Responsibilities Team Supervision: Supervise, train, and mentor Guest Relations Associates and Concierge staff, ensuring all service standards and communication protocols are consistently met. VIP & Loyalty Management: Oversee the handling of all VIPs, loyalty members, and special attention guests from pre-arrival planning through personalized check-out, ensuring all preferences are exe...

Role Overview: As an Outlet Manager at Accor, you will be passionate about guest interaction, food, and beverage. In this role, you will lead your team to create unforgettable Food & Beverage experiences for the guests. Key Responsibilities: - Assist in leading, mentoring, and training the Food & Beverage Operations team - Supervise and delegate duties, ensuring brand standards are maintained - Liaise with the kitchen to ensure the highest standard of food quality and visual appeal Qualifications Required: - Service-focused personality is essential with a passion for everything food and beverage - Previous experience in a similar leadership role is an asset - Strong interpersonal and problem...

This is a full-time, on-site role for a Guest Service Associate (GSA) at Dlifrance India, located in New Delhi. The GSA will be responsible for providing exceptional guest service, ensuring smooth caf operations, and maintaining a welcoming and hygienic environment. The ideal candidate will have a passion for hospitality and teamwork, ensuring every guest enjoys a truly delightful experience. Key Responsibilities Greet and assist guests warmly, ensuring a positive dining experience. Take and process orders efficiently while maintaining accuracy. Operate the POS system and handle cash or card transactions responsibly. Prepare and serve beverages and bakery products as per brand standards. Mai...

Role Description This is a full-time, on-site role for a Guest Service Associate (GSA) at Dlifrance India, located in New Delhi. The GSA will be responsible for providing exceptional guest service, ensuring smooth caf operations, and maintaining a welcoming and hygienic environment. The ideal candidate will have a passion for hospitality and teamwork, ensuring every guest enjoys a truly delightful experience. Key Responsibilities Greet and assist guests warmly, ensuring a positive dining experience. Take and process orders efficiently while maintaining accuracy. Operate the POS system and handle cash or card transactions responsibly. Prepare and serve beverages and bakery products as per bra...

Role Description This is a full-time, on-site role for a Guest Service Associate (GSA) at Dlifrance India, located in New Delhi. The GSA will be responsible for providing exceptional guest service, ensuring smooth caf operations, and maintaining a welcoming and hygienic environment. The ideal candidate will have a passion for hospitality and teamwork, ensuring every guest enjoys a truly delightful experience. Key Responsibilities Greet and assist guests warmly, ensuring a positive dining experience Take and process orders efficiently while maintaining accuracy Operate the POS system and handle cash or card transactions responsibly Prepare and serve beverages and bakery products as per brand ...

As an Indian Chef at our hotel/resort, your role involves planning, preparing, and executing authentic Indian cuisine while maintaining culinary standards. You will be responsible for managing food production, ensuring quality, consistency, and food safety compliance, as well as contributing to menu development across various Indian regional cuisines. Key Responsibilities: - Prepare, cook, and present a wide range of Indian dishes including North Indian, South Indian, Mughlai, Tandoori, and regional specialties with consistent taste, texture, portioning, and presentation. - Maintain mise-en-place and ensure timely service during breakfast, lunch, and dinner operations. - Assist in creating a...

The Chef de Cuisine (CDC) or Executive Sous Chef is responsible for overseeing all galley operations in their assigned venue, ensuring smooth and efficient service while maintaining top-quality standards. Preference is given to candidates with prior cruise industry experience at the same level and those who are document-ready. The role involves acting as a bridge between the assigned galley and the main galley, ensuring seamless collaboration. Key responsibilities include managing food safety, cleanliness, staff supervision, and guest interaction, all while fostering a guest-focused service culture that enhances satisfaction and encourages repeat business. Additionally, they support the Exec...

Role Description This is a full-time, on-site role for a Guest Service Associate (GSA) at Dlifrance India, located in New Delhi. The GSA will be responsible for providing exceptional guest service, ensuring smooth caf operations, and maintaining a welcoming and hygienic environment. The ideal candidate will have a passion for hospitality and teamwork, ensuring every guest enjoys a truly delightful experience. Key Responsibilities Greet and assist guests warmly, ensuring a positive dining experience Take and process orders efficiently while maintaining accuracy Operate the POS system and handle cash or card transactions responsibly Prepare and serve beverages and bakery products as per brand ...

As a Laundry Valet, you will be responsible for providing efficient and courteous laundry services to hotel guests. Your role will involve collecting, processing, and delivering guests' laundry items promptly to ensure a high level of guest satisfaction. Your customer-focused attitude, attention to detail, physical stamina, and adherence to cleanliness and hygiene standards will contribute to the overall guest experience. - Greet guests in a friendly and professional manner when collecting laundry items from guest rooms. - Sort and label laundry items according to established procedures. - Check for stains, damages, or special care instructions on items before processing. - Operate laundry e...

Role Overview: As an Entry-Level Steward at Asar Hotels, you will be part of the F&B service team, where your enthusiasm and service-oriented approach will be key. Whether you have previous hotel experience or a hospitality qualification, this role offers the opportunity to establish a long-term career in the food service industry. Key Responsibilities: - Serve food and beverages to guests following set standards - Maintain cleanliness and setup of restaurant/dining areas - Support daily F&B service operations - Demonstrate understanding and ability to explain Indian cuisine to guests - Coordinate effectively with kitchen staff for seamless service flow - Uphold hygiene, grooming, and brand ...

As a Sous Chef in the Production Department, you will be operating under the guidelines of the Executive Chef to bridge the gap between section control and overall kitchen management. Your primary responsibility will be overseeing the culinary operations of the outlet. Key Responsibilities: - Stay informed about F B trends in competitive hotels and restaurants, analyze their applicability to enhance quality, and ensure the establishment remains in demand in the market. - Regularly meet with long-staying room guests and restaurant patrons, suggest new dishes, and gather feedback to enhance the dining experience. - Handle special VIP food amenities, accommodate special guest preferences, and c...