17 Guest Interaction Jobs

As a Sous Chef at Phoenixx Casino located in Candolim, Goa, you will be an integral part of the F&B Production department under the guidance of the Executive Chef. Phoenixx Casino is renowned for its world-class gaming and entertainment offerings in North Goa, and we are seeking a dedicated and proactive individual to enhance our culinary team's efficiency through procurement and inventory management. Your role will involve overseeing kitchen operations on a daily basis to maintain consistent quality and high guest satisfaction levels. You will be responsible for providing leadership to the kitchen staff, setting performance standards, and ensuring a positive and productive work environment that aligns with the brand's standards. Your interpersonal skills will be crucial in motivating and influencing the team while upholding professionalism and financial prudence. Training and staff development will be an essential aspect of your responsibilities, where you will identify the developmental needs of team members and provide coaching to enhance their culinary skills and knowledge. By promoting continuous learning and maintaining high culinary standards, you will contribute to the growth and success of the kitchen team. In addition to operational leadership and team management, you will interact with guests to gather feedback on food quality and service, ensuring prompt and professional responses to any concerns or complaints. Your focus on food quality control from preparation to presentation, along with menu planning and collaboration with the Executive Chef on new dishes, will be key to maintaining superior culinary experiences for our guests. Cost and inventory management will also be under your purview, where you will oversee expenses, food costs, kitchen supplies, and equipment procurement to ensure cost-efficiency and minimize wastage. Compliance with food safety and sanitation standards, along with proper handling and temperature control practices, will be paramount to uphold our brand-specific hygiene and safety policies. To excel in this role, you should have 2-3 years of experience as a Sous Chef or Junior Sous Chef, or 3-4 years as a Chef de Partie in a leadership position within a 4 to 5-star property. A degree in Culinary Arts, Hotel Management, or a related field is preferred, along with in-depth knowledge of kitchen operations, food preparation, and safety regulations. Strong leadership, organizational, and problem-solving skills, coupled with creativity and attention to detail in food preparation and presentation, will set you up for success. Flexibility to work shifts, including weekends and holidays, is also required to thrive in this dynamic environment.,

The F&B Supervisor position at The Postcard Gir in Gujarat falls under the Food & Beverage department of The Postcard Hotel, which offers luxurious and intimate stays in distinctive destinations. Situated within the wilderness of Gir National Park, The Postcard Gir provides guests with exclusive dining experiences that merge luxury service with local authenticity. As the F&B Supervisor, you will oversee the daily operations of the restaurant, bar, and in-room dining services. Your primary responsibilities will include ensuring the consistent delivery of personalized and high-quality service to all guests, training and motivating the F&B service team, collaborating with the culinary team to coordinate service flow and guest requirements, and upholding hygiene, safety, and service quality standards as per the hotel guidelines. Additionally, you will be expected to handle guest feedback effectively, monitor inventory, assist in cost control, and support revenue initiatives while also embodying The Postcard Hotel's brand values. The ideal candidate for this role should possess a Diploma/Degree in Hotel Management or a related field, with a minimum of 3-5 years of experience in Food & Beverage service, including at least 1-2 years in a supervisory role within a luxury hotel setting. A stable career track record, exceptional guest interaction and communication skills, strong organizational and leadership abilities, and the capacity to deliver personalized service in a boutique/luxury environment are essential qualifications for this position. Joining The Postcard Hotel as an F&B Supervisor offers you the opportunity to be part of a renowned luxury hospitality brand celebrated for its curated guest experiences. You will have the chance to work in a unique location surrounded by nature and culture, with prospects for professional development and career advancement in a vibrant and dynamic environment. This is a full-time, permanent position with benefits including health insurance and Provident Fund. The work location is in person at The Postcard Gir in Gujarat.,

Role:- Front Office Executive location:- Jaipur, Udaipur, Rishikesh & Goa Company:- Moustache Experience:- 2-3 yrs Roles & Responsibilities Overseeing day-to-day operations including check-in/check outs, guests queries, maintaining guest records, housekeeping, etc. Handle Guest interaction In person and also Email correspondence Staff interactions/management with housekeeping staff and external vendors Quality control and maintenance Manage back-office systems and processes Adhere to finance and accounting standards incl. daily accounts Being up to date about the activities and events happening in the hostel and around the city Ensuring that Guests have a great time and convert their happiness into great reviews Responsible to execute the tasks which will be inclusive always Qualifications Experience of at least 1 year in service industry preferred Excellent communication skills Self Starter and willing to take risks Available to work anytime including weekends Excellent management and team skills Education in Hospitality, Hotel Management Mandatory

As a Guest Service Associate F&B Service at Accor, you will have the opportunity to showcase your passion for guest interaction and food & beverage by leading your team to create unforgettable dining experiences for our guests. Your role will involve mentoring and training the Food & Beverage Operations team, supervising duties to ensure brand standards are maintained, and collaborating with the kitchen to guarantee the highest standard of food quality and visual appeal. At Accor, we offer a range of benefits to our employees, including an employee benefit card with discounted rates at Accor properties worldwide, learning programs through our Academies with opportunities to earn qualifications while you work, the chance to develop your talent and advance within your property and globally, and the ability to contribute to the local community through Corporate Social Responsibility initiatives like Planet 21. To excel in this role, you should possess a service-focused personality with a deep passion for the food and beverage industry. Previous experience in a similar leadership role will be advantageous, along with strong interpersonal skills, problem-solving abilities, and the capacity to lead by example. Join us at Accor and be part of a team where you can do what you love, care for the world, and dare to challenge the status quo. Be limitless with us!,

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success: Creating a safe work place Following company policies and procedures Maintaining confidentiality Protecting company assets Upholding quality standards Ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS: Education: High school diploma or GED equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None. At Marriott International , we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Our jobs aren't just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests experience is well taken care of from start to finish. Whether setting tables and event materials, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

As a Maintenance Technician at our hotel, you will be responsible for ensuring the proper functioning and upkeep of all hotel systems. Your key responsibilities will include performing routine inspections, preventive maintenance, and repairs of electrical, HVAC, plumbing, and mechanical systems. You will also be in charge of checking and maintaining building systems such as fire alarms, elevators, and water heaters. Addressing and resolving maintenance issues reported by guests or staff in guest rooms, public areas, and back-of-house spaces will be part of your daily tasks. This will involve general repairs like fixing doors, windows, furniture, and fixtures. In case of emergency calls for technical or mechanical problems, you will need to respond promptly and efficiently, ensuring that repairs are done according to safety standards with minimal disruption to hotel guests. Additionally, you will assist in the installation and upgrading of equipment and systems within the hotel, working with management to identify areas for improvement and energy efficiency. Keeping accurate records of maintenance tasks performed, maintaining preventative maintenance schedules, and ensuring safety compliance with all local regulations will also be crucial aspects of your role. Collaboration with other hotel departments, such as Housekeeping, Front Desk, and Food & Beverage, will be necessary to address maintenance concerns and requests. You will communicate regularly with hotel management regarding equipment status, urgent repairs, and upcoming maintenance schedules. Providing courteous service to guests with specific maintenance requests and ensuring their experience is not disrupted will also be part of your responsibilities. This full-time, permanent position offers benefits such as food provision, health insurance, leave encashment, life insurance, and Provident Fund. The work schedule includes both fixed and rotational shifts, with additional bonuses like a joining bonus, performance bonus, and yearly bonus. The work location is on-site to maintain the hotel premises effectively.,

Lead the Kitchen Team Responsible for menu planning, standardization & costing of recipes Plan Staffing for the restaurant Involved in Interview & Selection Process of the kitchen team Training calendar for the kitchen team Staff Briefing, Rostering. Indenting, Ordering, Material Management Explore New menu options Improve profitability of the kitchen by effective cost control and wastage elimination Guest Interaction Ensure the Hygiene Standards are maintained in the Kitchen Ensure the Standard recipes are followed by the kitchen team Conduct Performance Evaluation and Appraisal for the team Control Attrition Ensure Food Safety Standards are maintained in all the food handling areas

The F&B Team Leader/Supervisor is responsible for overseeing daily food and beverage service operations to ensure the smooth functioning of the restaurant, bar, or dining area and deliver exceptional guest experiences. In this role, you will provide leadership, maintain high service standards, and ensure guest satisfaction. You will lead the front-of-house staff during shifts, setting an example of professionalism, courtesy, and efficiency. Assign tasks and responsibilities to staff, ensuring they are completed effectively. Greet and interact with guests, addressing inquiries, concerns, and special requests promptly and professionally to contribute to a positive dining experience. Assist in recruiting, training, and supervising front-of-house staff, conduct pre-shift briefings, and ensure staff adherence to service standards and company policies. Collaborate with the Restaurant Manager/F&B Manager to manage daily restaurant operations, including reservations, table assignments, and seating arrangements. Monitor table turnover, optimize occupancy, and assist in inventory control and stock management. You will also assist in tracking and managing revenue, expenses, and billing accuracy. Maintain a comprehensive knowledge of the menu items and beverage offerings, assist guests in making menu selections, and communicate any updates to the team and guests. Ensure compliance with health and safety regulations, promote safety standards among staff, and address incidents promptly. Qualifications: - High school diploma or equivalent required; bachelor's degree in Hospitality or related field preferred. - Previous experience in a similar role with strong leadership and supervisory skills. - Excellent communication and interpersonal abilities. - Proficiency in restaurant management software and computer applications. - Knowledge of food and beverage operations, industry trends, and local regulations. - Customer-focused with a passion for delivering outstanding service. - Ability to work flexible shifts, including nights, weekends, and holidays. If you have a passion for hospitality and event coordination, we invite you to apply for this exciting opportunity.,

Guest Service Associate - Food & Beverage Service As a Guest Service Associate - Food & Beverage Service , you'll be the welcoming face that sets the stage for our guests dining experience. Your role is crucial in creating an inviting atmosphere, ensuring smooth seating, and maintaining the highest standards of cleanliness and presentation in our dining areas. You'll play a key part in making every meal a memorable one. Your Responsibilities Guest Seating & Dining Area Readiness: Warmly greet guests and accurately determine the number in their party. Efficiently seat guests by finding a clean, available table, pulling out chairs, and presenting a clean and current menu. Guide guests through the dining rooms, providing any necessary assistance. Arrange and organize tables, chairs, and settings to accommodate groups, including those with special needs. Ensure all place settings are appropriate, with each guest having a napkin, clean silverware, and any other standard items. Verify menus are current, clean, plentiful, and wrinkle-free. Maintain the cleanliness of work areas throughout the day by practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, smooth service, and the overall safety and well-being of guests. Professionalism & Team Collaboration: Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to your manager; and complete safety training and certifications. Ensure your uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards. Communicate clearly and professionally with guests and colleagues; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support your team to reach common goals; and listen and respond appropriately to the concerns of other employees. Ensure adherence to all quality expectations and standards. Physical Requirements Stand, sit, or walk for an extended period of time. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Guest Service Associate - Food & Beverage Service As a Guest Service Associate - Food & Beverage Service , you'll be the welcoming face that sets the stage for our guests dining experience. Your role is crucial in creating an inviting atmosphere, ensuring smooth seating, and maintaining the highest standards of cleanliness and presentation in our dining areas. You'll play a key part in making every meal a memorable one. Your Responsibilities Guest Seating & Dining Area Readiness: Warmly greet guests and accurately determine the number in their party. Efficiently seat guests by finding a clean, available table, pulling out chairs, and presenting a clean and current menu. Guide guests through the dining rooms, providing any necessary assistance. Arrange and organize tables, chairs, and settings to accommodate groups, including those with special needs. Ensure all place settings are appropriate, with each guest having a napkin, clean silverware, and any other standard items. Verify menus are current, clean, plentiful, and wrinkle-free. Maintain the cleanliness of work areas throughout the day by practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, smooth service, and the overall safety and well-being of guests. Professionalism & Team Collaboration: Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to your manager; and complete safety training and certifications. Ensure your uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards. Communicate clearly and professionally with guests and colleagues; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support your team to reach common goals; and listen and respond appropriately to the concerns of other employees. Ensure adherence to all quality expectations and standards. Physical Requirements Stand, sit, or walk for an extended period of time. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Guest Service Associate - Food & Beverage Service Location: Hyderabad, Telangana, India As a Guest Service Associate - Food & Beverage Service , you'll be the welcoming face that sets the stage for our guests dining experience. Your role is crucial in creating an inviting atmosphere, ensuring smooth seating, and maintaining the highest standards of cleanliness and presentation in our dining areas. You'll play a key part in making every meal a memorable one. Your Responsibilities Guest Seating & Dining Area Readiness: Warmly greet guests and accurately determine the number in their party. Efficiently seat guests by finding a clean, available table, pulling out chairs, and presenting a clean and current menu. Guide guests through the dining rooms, providing any necessary assistance. Arrange and organize tables, chairs, and settings to accommodate groups, including those with special needs. Ensure all place settings are appropriate, with each guest having a napkin, clean silverware, and any other standard items. Verify menus are current, clean, plentiful, and wrinkle-free. Maintain the cleanliness of work areas throughout the day by practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, smooth service, and the overall safety and well-being of guests. Professionalism & Team Collaboration: Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to your manager; and complete safety training and certifications. Ensure your uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards. Communicate clearly and professionally with guests and colleagues; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support your team to reach common goals; and listen and respond appropriately to the concerns of other employees. Ensure adherence to all quality expectations and standards. Physical Requirements Stand, sit, or walk for an extended period of time. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Guest Interaction & Relationship Building Guest Satisfaction Operational Efficiency Revenue Generation by ensuring cross selling of hotels and encouraging guest participation in loyalty programs Handling VIP Arrivals and Group Bookings Adhere to Brand Standards

Extensive expertise in housekeeping Ops, asset preventive maintenance, SOP formulation, inventory management, IDS software, guest complaint resolution, guest interaction, maintaining superior room standards, laundry Ops, and staff training. JD: The Housekeeping Manager is responsible for overseeing the housekeeping operations and ensuring the cleanliness, orderliness, and attractiveness of the establishment. This role involves managing a team of housekeepers, ensuring adherence to health and safety standards, and providing excellent guest service. Key Responsibilities: Operational Management: Supervise and inspect the cleaning and servicing of guest rooms and public areas. Develop and implement housekeeping policies and procedures. Ensure all housekeeping activities are conducted in accordance with established standards and health regulations. Monitor inventory levels of cleaning supplies and linens and place orders as needed. Manage laundry services to ensure efficient processing and distribution of linens and uniforms. Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness standards are met. Team Management: Recruit, train, and supervise housekeeping staff. Schedule staff shifts and ensure adequate staffing levels to meet operational needs. Conduct performance evaluations and provide feedback and coaching to staff. Foster a positive and productive work environment. Guest Service: Respond promptly to guest requests and complaints regarding housekeeping services. Ensure guest satisfaction by maintaining high-quality standards of cleanliness and service. Collaborate with other departments to meet guest needs and enhance overall guest experience. Budget and Cost Control: Develop and manage the housekeeping budget. Monitor expenses and implement cost-saving measures without compromising service quality. Analyze financial reports and identify areas for improvement. Health and Safety: Ensure compliance with health and safety regulations and hotel policies. Train staff on proper use of cleaning chemicals and equipment. Conduct regular safety audits and address any identified hazards. Education - Bachelor Degree in Hospitality / Hotel Sector