51 Guest Interaction Jobs

As a Laundry Valet, you will be responsible for providing efficient and courteous laundry services to hotel guests. Your role will involve collecting, processing, and delivering guests' laundry items promptly to ensure a high level of guest satisfaction. Your customer-focused attitude, attention to detail, physical stamina, and adherence to cleanliness and hygiene standards will contribute to the overall guest experience. - Greet guests in a friendly and professional manner when collecting laundry items from guest rooms. - Sort and label laundry items according to established procedures. - Check for stains, damages, or special care instructions on items before processing. - Operate laundry e...

Role Overview: As an Entry-Level Steward at Asar Hotels, you will be part of the F&B service team, where your enthusiasm and service-oriented approach will be key. Whether you have previous hotel experience or a hospitality qualification, this role offers the opportunity to establish a long-term career in the food service industry. Key Responsibilities: - Serve food and beverages to guests following set standards - Maintain cleanliness and setup of restaurant/dining areas - Support daily F&B service operations - Demonstrate understanding and ability to explain Indian cuisine to guests - Coordinate effectively with kitchen staff for seamless service flow - Uphold hygiene, grooming, and brand ...

As a Sous Chef in the Production Department, you will be operating under the guidelines of the Executive Chef to bridge the gap between section control and overall kitchen management. Your primary responsibility will be overseeing the culinary operations of the outlet. Key Responsibilities: - Stay informed about F B trends in competitive hotels and restaurants, analyze their applicability to enhance quality, and ensure the establishment remains in demand in the market. - Regularly meet with long-staying room guests and restaurant patrons, suggest new dishes, and gather feedback to enhance the dining experience. - Handle special VIP food amenities, accommodate special guest preferences, and c...

We are looking for a dedicated and experienced Senior Steward to join our team at Sitting Elephant, the signature rooftop restaurant of EllBee Ganga View, Rishikesh. The role involves assisting the Restaurant In-charge in ensuring smooth service operations, maintaining high hospitality standards, and providing guests with a warm, memorable dining experience overlooking the Ganga. Key Responsibilities: Supervise and guide the stewarding team during service hours. Ensure table setup, service sequence, and guest handling meet hotel standards. Coordinate between the kitchen and service team for timely food delivery. Maintain cleanliness, hygiene, and orderliness of service and dining areas. Supp...

As a Junior Sous Chef, you will be responsible for managing kitchen operations to provide exceptional quality and presentation of outlet menu items, maintaining sanitation, staff training, and stations to restaurant standards. You will work closely under the guidance of the Sous Chef and oversee a specific section within the kitchen. Your key responsibilities will include: - Demonstrating, checking, and correcting the preparation of dishes before they are served to guests - Controlling the production of foodstuffs in your section, including quality, requisitions, storage, usage, and rotation - Providing practical training to all staff in your section, including for new menu items - Planning ...

Serve food and beverage to the guest. Communicate to the guest Ensure guest satisfaction Performing basic clearance tasks Carry dirty plates, glasses and silverware to kitchen for cleaning. Prepare tables as per set standards.

Role Overview: As a Housekeeping Shift Manager at Four Seasons Hotel Mumbai, your role is crucial in maintaining the highest standards of cleanliness and quality in guest rooms and public areas. Your responsibilities include scheduling and coordinating housekeeping staff, interacting with guests, managing finances, ensuring safety and security, and collaborating with colleagues to provide exceptional guest experiences. Key Responsibilities: - Scheduling and Coordination: - Schedule housekeeping staff and coordinate daily assignments to meet productivity and quality standards. - Oversee the start of each shift and monitor daily assignments to support staff effectively. - Guest Interaction and...

Role Overview: As a member of The Ritz-Carlton team at Marriott International, you will play a crucial role in upholding the Gold Standards of the brand on a daily basis. The Gold Standards serve as the cornerstone of The Ritz-Carlton's philosophy, guiding you to continuously strive for excellence and exceed expectations. By embodying these standards, you contribute to the reputation of The Ritz-Carlton as a global leader in luxury hospitality. Key Responsibilities: - Ensure that The Ritz-Carlton's Gold Standards are consistently met with grace and thoughtfulness in all interactions. - Embrace and exemplify core principles such as the Employee Promise, Credo, and Service Values. - Uphold a c...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: t...

As a Housekeeping Attendant at our company, you will play a crucial role in maintaining the cleanliness and overall appearance of public areas and corridors. Your attention to detail, efficient time management skills, and dedication to upholding our organization's cleanliness and hygiene standards will be key in ensuring a welcoming environment for our guests. Key Responsibilities: - Promote a positive image of the property by interacting with guests in a pleasant, honest, and friendly manner - Address guest requests and concerns promptly and effectively - Maintain a thorough understanding of all housekeeping departmental policies and services, as well as the hotel's procedures and standards...

Urgent retirement : Reservation Associate Experience : 0–2 years Qualification : Graduate/ Pursuing Graduate ( Hospitality, Tourism, Customer service ) Salary : 3-3.5 LPA Location : Jaipur Note: Proficiency English.

As Chef de Cuisine at Park Brasserie, your role involves conceptualizing menus, managing kitchen operations, maintaining hygiene standards, and delivering exceptional culinary experiences in line with Hyatt's commitment to excellence. - Lead all aspects of the kitchen at Park Brasserie ensuring consistency in quality, taste, and presentation across all dishes. - Supervise and mentor a team of chefs and kitchen staff, conducting regular training sessions on cooking techniques, food safety, and service standards. - Manage food costs, portion control, inventory, and waste reduction effectively. Collaborate with the purchasing department to maintain strong vendor relationships. - Interact with g...

Urgent requirement : Reservation Associate Experience : 1-2years Qualification : Graduate/Pursuing graduate (Hospitality, Tourism, Customer service) Salary : 3-3.5LPA Location : Jaipur Note : Proficiency in english

As a Housekeeping Executive, you play a pivotal role in maintaining the cleanliness and overall appearance of the hotel. Your leadership position involves overseeing housekeeping operations, ensuring that all areas meet the highest standards of cleanliness and hygiene, and leading a team to deliver exceptional guest experiences. Key Responsibilities: - Team Leadership & Training: - Supervise and guide housekeeping staff, ensuring adherence to cleanliness standards and efficient work practices. - Conduct daily briefings and training sessions to enhance team performance and service quality. - Monitor staff attendance, performance, and grooming standards, providing feedback and coaching as nece...

As a Housekeeping Supervisor at our company, your role involves overseeing the housekeeping staff and ensuring that cleanliness standards are maintained to provide a comfortable environment for guests. Here is a breakdown of your key responsibilities: - **Supervision and Leadership:** - Directly supervise housekeeping staff, providing guidance and support. - Conduct regular meetings and training sessions to ensure staff awareness of cleanliness standards and procedures. - Define SOPs for the Housekeeping department and related processes. - Conduct morning and end-of-day briefings with the staff to discuss priorities, room assignments, and any special instructions. - Review occupancy rates, g...

Four Seasons is a collective of individuals who are dedicated to personal growth and treating others with respect. The team members worldwide are committed to providing exceptional experiences for guests, residents, and partners by delivering luxury with genuine care. A strong employee experience and company culture are essential for enabling team members to create these remarkable guest experiences. Located in the heart of Worli, Four Seasons Hotel Mumbai is an urban oasis with a boutique atmosphere. The hotel offers unparalleled food & beverage options, including AER Mumbai, an award-winning rooftop bar, and San:Qi, a popular pan-Asian restaurant with a diverse menu. **Role Overview:** As ...

As a Sales and Marketing Support Executive at our hotel, your main purpose will be to assist the Sales and Marketing Manager in developing the client database, maintaining current clients, and driving successful marketing strategies. Your primary focus should be on ensuring guest satisfaction, meeting division standards, and maximizing profits. Your key responsibilities will include: - Punctually attending work with a high standard of personal appearance and uniform - Conducting fieldwork by meeting with companies and clients, with the ownership of a vehicle being mandatory - Handling office tasks such as maintaining and developing databases - Identifying new sources of business, new clients...

Role Overview: As a Team Captain at our restaurant, you will play a key role in delivering the core service of our establishment. Your primary responsibility will be to ensure the delivery of exceptional guest experiences on a daily basis. Additionally, you will be expected to lead your team by setting a positive example. Key Responsibilities: - Operating F&B outlets assigned to you as Captain/ Trainee Captain - Monitoring and ensuring smooth F&B service operations - Recommending food and beverage service standards, implementing and following standard operating procedures - Organizing duty roster of service staff - Maintaining SOP for quality, cost control, inventory, and training - Introduc...

As the F&B Team Leader/Supervisor at our company, you will be responsible for overseeing the daily food and beverage service operations to ensure exceptional guest experiences in the restaurant, bar, or dining area. Your role is pivotal in maintaining high service standards, providing leadership, and ensuring guest satisfaction. **Key Responsibilities:** - Lead the front-of-house staff during shifts, ensuring a high level of service and guest satisfaction. - Set an example of professionalism, courtesy, and efficiency for the team. - Assign tasks and responsibilities to staff and ensure they are completed effectively. - Greet and interact with guests, addressing inquiries, concerns, and speci...

Description We are seeking an experienced Desk Attendant for our housekeeping team, responsible for ensuring a smooth and efficient front desk operation while maintaining high standards of cleanliness and guest satisfaction. Responsibilities Greet and assist guests with their inquiries and requests. Maintain cleanliness and organization of the front desk area. Coordinate with housekeeping staff to ensure rooms are cleaned and prepared for guests. Manage check-in and check-out processes efficiently. Handle guest complaints and resolve issues in a timely manner. Keep track of inventory for housekeeping supplies and report shortages. Assist in preparing reports on housekeeping activities and gu...

Job Description: You will be responsible for interacting with guests in a warm and friendly manner, handling inquiries, and resolving complaints promptly and professionally. Additionally, you will provide guests with information on the facility's services, local attractions, and other relevant details. Key Responsibilities: - Greet guests warmly and handle inquiries - Resolve guest complaints promptly and professionally - Provide information on services and local attractions - Manage and modify guest reservations - Maintain accurate records of guest interactions and transactions - Ensure the lobby and other guest areas are clean and well-presented - Collaborate with other departments to ensu...

Extensive expertise in housekeeping Ops, asset preventive maintenance, SOP formulation, inventory management, IDS software, guest complaint resolution, guest interaction, maintaining superior room standards, laundry Ops, and staff training. JD: The Housekeeping Manager is responsible for overseeing the housekeeping operations and ensuring the cleanliness, orderliness, and attractiveness of the establishment. This role involves managing a team of housekeepers, ensuring adherence to health and safety standards, and providing excellent guest service. Key Responsibilities: Operational Management: Supervise and inspect the cleaning and servicing of guest rooms and public areas. Develop and implem...

Handling check in / check out of guests including solving guest issues if any Responsibilities: Greet guests in a warm and professional manner upon their arrival. Handle the guest check-in process efficiently and accurately, including verifying reservation details, obtaining necessary identification and payment information, and assigning rooms. Manage the guest check-out process, including calculating and presenting bills, processing payments, and assisting with any queries regarding charges. Address and resolve guest issues, complaints, and requests promptly and courteously, escalating to the appropriate department or manager when necessary to ensure guest satisfaction. Provide guests with ...

As an F&B Service Expert at Marriott International, you play a crucial role in creating memorable and unique experiences for guests during banquets and events. Your skills are essential in ensuring that every aspect of the guests" experience is well taken care of, from setting tables to serving guests with clear professionalism. Here is a breakdown of what your role entails: **Key Responsibilities:** - Skilled in a wide range of event functions and able to take the initiative to deliver various services - Communicate effectively with the kitchen staff to ensure smooth operations - Interact with guests in a friendly and professional manner - Maintain cleanliness in work areas and ensure suppl...

Iceberg Hospitality and Entertainment LLP is a leading name in Punes hospitality and entertainment sector, renowned for its diverse range of upscale and unique dining experiences. The company is dedicated to providing guests with an engaging and memorable sensory experience across its various venues. Each establishment under the Iceberg umbrella like Prems, Swig, Soy Como Soy, Kinki and etc. is designed to offer a distinctive atmosphere, exceptional service, and high-quality cuisine. Key Responsibilities: Drink Preparation: Assist in preparing and serving alcoholic and non-alcoholic beverages to customers, following standard recipes and presentation guidelines. Customer Service: Provide exce...