F&B Manager

Job Purpose:

The Food & Beverage Manager is responsible for planning, organizing, and supervising all food and beverage service operations to ensure high-quality service, customer satisfaction, and profitability while maintaining hygiene, safety, and service standards.

Key Responsibilities:

1. Service Operations

• Oversee daily food and beverage service in restaurants, bars, banquets, and room service
• Ensure smooth coordination between service staff and kitchen staff
• Maintain service quality and standard operating procedures (SOPs)

2. Staff Management

• Recruit, train, schedule, and supervise service staff
• Conduct performance evaluations and provide feedback
• Ensure staff grooming, discipline, and professional behavior

3. Guest Satisfaction

• Handle guest complaints and special requests professionally
• Ensure excellent guest experience and service recovery when needed
• Build positive relationships with regular and VIP guests

4. Financial Control

• Control service-related costs and minimize wastage
• Monitor sales performance and prepare revenue reports
• Assist in budgeting, pricing, and cost control strategies

5. Hygiene & Safety

• Ensure compliance with food safety, hygiene, and sanitation standards
• Enforce health and safety regulations in all service areas
• Conduct regular inspections of service outlets

6. Inventory & Equipment

• Monitor service equipment, glassware, and linen usage
• Coordinate inventory control with stores and purchasing
• Ensure proper maintenance of service areas and equipment

7. Coordination & Planning

• Coordinate banquets, events, and special functions
• Work closely with marketing for promotions and special offers
• Attend departmental meetings and contribute to operational planning

Skills & Qualifications:

• Degree or diploma in Hotel Management or Hospitality
• Strong leadership and communication skills
• Knowledge of food, beverages, wines, and service styles
• Ability to work under pressure and manage multiple outlets
• Good financial and organizational skills

Job Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Life insurance

Work Location: In person