Job Description: Responsibilities: 1. Greet guests warmly and contribute to a positive guest experience. 2. Take and serve food and beverage orders accurately and efficiently. 3. Upsell food and beverage items and provide recommendations to guests. 4. Prepare and serve alcoholic and non-alcoholic beverages in accordance with the hotels standards. 5. Monitor guest satisfaction and resolve any issues or complaints promptly. 6. Maintain a clean and organized work area to ensure food safety and professionalism. 7. Collaborate with kitchen and restaurant staff to ensure timely and efficient service. 8. Adhere to all health and safety regulations and standards. 9. Handle cash and process payments accurately. 10. Assist with food and beverage inventory and stock management. Requirements: 1. Must have 1-3 years experience as a food and beverage associate in a resort or hotel. 2. Excellent communication and interpersonal skills. 3. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. 4. Knowledge of food and beverage trends, menu items, and wine pairing. 5. Strong customer service skills and ability to provide excellent guest experience. 6. Attention to detail and ability to work with minimal supervision. 7. Availability to work flexible shifts, including weekends and holidays. 8. Basic math skills and ability to handle cash transactions. 9. Physical stamina to stand for long periods and lift heavy trays. 10. Knowledge of local cuisine and regional food specialties is a plus. Job Types: Full-time, Permanent Pay: ₹160,000.00 - ₹240,000.00 per year Benefits: Flexible schedule Food provided Paid time off Accommodation Provided Education: Bachelor's (Preferred) Experience: Food and Beverage Associate: 1 year (Required) total work: 2 years (Preferred) License/Certification: Hotel Management Diploma/ BHM Degree (Required) Work Location: In person Job Types: Full-time, Permanent Pay: ₹10,017.15 - ₹18,095.71 per month Benefits: Food provided Paid sick time Work Location: In person
We are seeking an experienced and dynamic Assistant Food & Beverage Manager to oversee daily operations, enhance customer satisfaction, and ensure the smooth functioning of our bakery. The ideal candidate will have a strong background in food and beverage management, exceptional leadership skills, and a passion for delivering unparalleled guest experiences. Key Responsibilities: 1. Operations Management: Oversee day-to-day operations, ensuring smooth service and product quality. Maintain hygiene and safety standards in compliance with health regulations. Monitor inventory levels Implement efficient workflows to optimize productivity and minimize waste. 2. Team Leadership: Recruit, train, and manage staff, including servers, and baristas. Foster a positive work environment and motivate the team to achieve excellence. Schedule staff shifts and manage attendance to ensure adequate coverage. 3. Customer Experience: Ensure exceptional service delivery to all customers. Address and resolve customer complaints or feedback promptly and professionally. Monitor and improve the overall ambiance and customer engagement. 4. Financial Management: Develop and manage budgets, control costs, and maximize profitability. Analyze sales data to identify trends and implement strategies for revenue growth. Manage cash flow, billing, and end-of-day reconciliations. 5. Marketing and Promotions: Plan and execute promotional activities. Introduce seasonal menus and special events to attract customers. Qualifications and Skills: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. 5+ years of experience in managing restaurants, or upscale F&B outlets. Excellent leadership, communication, and interpersonal skills. Strong understanding of inventory and cost management. Ability to handle high-pressure situations and multitask effectively. Knowledge of modern F&B trends and customer preferences. Proficiency in MS Office and POS systems. Job Types: Full-time, Permanent Benefits: Food provided Accommodation provided Experience: total work: 3 years (Required) Location: Trivandrum Kerala Work Location: In person Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Benefits: Flexible schedule Food provided Life insurance Paid time off Work Location: In person