Facilities And Maintenance Manager

Position Overview:

Key Responsibilities

1. Campus Upkeep:-

• Analyze campus videos submitted by branches.
• Inspect areas such as reception, washrooms, and outdoor amenities for compliance with SOPs.
• Identify discrepancies, including cleanliness issues, improper branding, or missing equipment (e.g., aroma diffusers, fly-killing machines).
• Provide actionable reports with recommendations for improvements.

2. Branch Infrastructure Audit

• Conduct physical inspections of branch infrastructure.
• Audit classrooms, bathrooms, infirmaries, and activity rooms for functionality and cleanliness.
• Verify the presence and working condition of facilities like tissue dispensers, hand dryers, sanitary bins, safety equipment and functionality of A.C.,Fan, Lights, D.G. etc.
• Submit detailed reports supported by photographic evidence and assign scores based on audit parameters.

3. Video Scrutiny

• Review CCTV footage provided by the central team.
• Cross-verify tasks reported by Branch Managers in the Daily Report Card with actual footage.
• Evaluate areas like parent interactions, facility cleanliness, and classroom observations.
• Document and score discrepancies or deviations from timelines and procedures.

4. Call Scrutiny

• Audit daily call logs submitted by Branch Auditors for accuracy and compliance with SOPs.
• Randomly confirm feedback details with parents to ensure call authenticity.
• Highlight issues such as invalid numbers, incomplete data, or missing call records.
• Deduct marks and report discrepancies as necessary.

5. Reporting and Compliance

• Ensure timely completion of all audits as per assigned schedules.
• Maintain comprehensive documentation for all audits, including discrepancies and corrective actions.
• Adhere to established timelines for acknowledging and responding to central team feedback.

Key Performance Indicators (KPIs):

• Timely submission of audit reports.
• Accuracy and completeness of findings.
• Reduction in branch discrepancies over time.
• Effective collaboration with branch teams to implement corrective measures.

Qualifications

• Strong attention to detail and analytical skills.
• Familiarity with auditing practices and operational SOPs.
• Excellent communication and reporting skills.
• Ability to manage multiple audits and adhere to deadlines.
• Proficiency in using audit tools, video analysis software, and call monitoring systems.

Core responsibilities

• Facility operations:

  Assist in the day-to-day management of the school's buildings and grounds, including coordination of maintenance, repairs, and project execution.

• Maintenance and projects:

  Schedule and track preventive maintenance, oversee repairs, and assist in planning and executing facility upgrades or renovations.

• Staff supervision:

  Lead and support maintenance staff, manage work orders, and ensure efficient use of resources.

• Vendor and contractor management:

  Coordinate with and manage external contractors and vendors for specialized services and supplies.