F&A quality manager - Bangalore / Pune - with Lean six belt project

Role & responsibilities

Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing
productivity improvements, and process reengineering. Todays operational landscape is quite complex and business processes are critical inachieving the company’s goals and any inefficiencies in processes will lead to lesser agility and make companies lose their competitive edge inthe market. We at Infosys BPM Quality team work closely with delivery and client stakeholders and use various continuous improvementlevers to build a strong process improvement culture in client engagement which helps processes to achieve higher efficiency, effectivenessthus leading to superior customer experience for our clients.We are looking for Consultants and Associate consultants to augment our capability in deploying Continuous improvement methodologiesacross industry domains and be an integral part of this exciting journey atInfosys IBPMRole Designation: Associate Consultant (Job Level 5)Purpose/Essence of the role:Understand end to end client processes and drive various process improvement initiative to achieve higher Efficiency, Effectiveness andcustomer experience. Act as a change agent on the ground and help the delivery team to build a strong foundation of Process improvement which willcreate a path for large scale improvements to transform the processes in future.Key Responsibilities: -1. Analyze the requirements by demonstrating understanding of client business scenarios and constraints.2. Ability to map client processes using VSM’s / Flow charts to identify pain areas3. Ability to conduct brainstorming / ideation sessions to find out possible solution alternatives and work with different teams to conductfeasibility.4. Follow the steps for solution deployment as envisaged in the project plan, foresee possible cutover issues and plan for them proactively.5. Train the resources / prepare the training material if required in order to ensure the smooth transition to new systems / processes6. Able to conduct Quality training like Six Sigma Yellow Belt, Green Belt and basic lean concepts for Associates.7. Able to conduct basic data analytics to help ops in getting meaningful insights from the Ops data.8. Engage with Client and Ops stakeholders to drive process improvements / change management activities.9. Able to estimate the benefits of transformation projects and present it to Finance / clients for sign off.10. Lead small / medium size projects and perform project management activities.What are we looking for?Educational Requirements and Skills• Associate Consultant: Graduate / Post Graduates in Management with minimum 4-6 Years of exp in driving process Improvements.Sr Associate Consultant: Graduate / Post Graduates in Management with minimum 6-8 Years of exp in driving process Improvements  Certified Six Sigma Green Belt / Trained Black Belt / Certification in Lean Deployment  Good knowledge of minimum one Industry Domain (F&A, S&F, S&P, HRO, Digital etc.)  Good Analytical skills  Hands on knowledge of using Excel tools.  Knowledge of Data Visualization tools is preferred.Purpose/Essence of the role:Build process improvement culture in client processes and use various Continuous Improvement levers along with domain knowledge toidentify process improvement opportunities to achieve higher efficiency, effectiveness and experience for our customers. Role require asstrong understanding of Improvement methodology like Six Sigma & LEAN with good awareness about RPA / Digital technologies.Key Responsibilities: -1. Identify improvement opportunities in Client processes:a. Identify the opportunity areas in client processes resulting in Business value deliveryb. Analyze the requirements by demonstrating strong Domain knowledge, understanding of client business scenario, understanding constraints inimplementation solutions and technology in Digital spacec. Identify opportunities to implement RPA/Tactical automation solution in F&A Domaind. Drive Top down opportunity identification workshops and bottom up ideation initiatives for creation of high impact pipeline o f processimprovement opportunities Process, operations, business data analysis to identify improvement opportunities. Validation of opportunities andconversion into the projects.2. Mentor projects: Mentor / Lead Process Improvement projects using methodologies like Six Signa Yellow Belt, Green Belt, Black Belt, Lean and Designthinking etc.) to implement process improvement through structured approach. Conduct toll gates review and guide project leaders for appropriatestoryboard creation and update in the project management tool of PI projects. Govern the process of validation and sign off of the project closuresin the project management portal.3. Client Management: Participate in client interactions to present the process improvement case studies. Establish Governance with the client forproject opportunity identification/ workshops, project validations and sign offs4. Build process excellence culture: Design (Customize) and deploy Process Improvement framework for the engagement (s) by gathering requirementsfrom stakeholders. Drive Certification program at the engagement level and participate in the training programs as trainers. Conduct in house trainingprograms on Lean – Six Sigma methodology (YB and GB). Drive Certification program at the engagement level5. Analyze structural feedback from the Stakeholders: Support process owner to drive improvement plan for CSAT at org. level, analyze, providefeedback and drive corrective and preventive actions.6. Create Branding for Quality/Organization: Creating awareness by training and bringing visibility to quality initiatives in the engagement in order todrive Process Improvement culture. Creating process improvement case studies and socializing with teams on various success 

Preferred candidate profile