- Develop and manage departmental budgets, sales targets, and cost controls. - Analyze revenue, margins, and take corrective action to meet profitability goals.

Team Leadership & HR

- Recruit, train, and mentor F&B staff; prepare schedules and manage rotas. - Conduct performance reviews and coaching to enhance team performance.

Guest Service Excellence

- Handle guest feedback, inquiries, and complaints professionally. - Foster a customer-focused culture and maintain high service standards.

Marketing & Menu Development

- Collaborate on menu design, beverage lists, seasonal promotions, and sales events. - Promote F&B outlets and services proactively.

Compliance & Standards

- Enforce food safety, hygiene, and health and safety procedures in line with company and legal requirements. - Ensure SOP compliance, audit readiness, and incident preparedness.

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F & B Manager