Export Sales Executive (In- House)

Role Overview

from office

Key Responsibilities

Sales & Customer Communication

• Handle inbound & outbound export inquiries from global customers, export houses & traders.
• Share product details, quotations, proforma invoices & follow up for lead conversion.
• Maintain strong relationships with customers for repeat business and satisfaction.
• Coordinate sample dispatch and updates with production & quality teams.

Export Documentation & Coordination

• Prepare commercial documentation including PI, Packing List, COA, Purchase Orders, etc.
• Coordinate with CHA, freight forwarders, and logistics agencies for timely shipments.
• Assist in LC documentation, customs formalities, and post-shipment paperwork.
• Maintain compliance with export policies and regulatory requirements.

Reporting & Market Support

• Track and update export order status in ERP/MIS reports.
• Conduct online market research for new leads and business opportunities.
• Share competitor insights, pricing trends, and region-wise sales performance.

Skills & Competencies

• Strong communication skills (written & spoken English mandatory).
• Good knowledge of export documentation &

  Incoterms

  .
• Familiarity with international logistics, CHA coordination & LC requirements.
• Proficient in MS Office (Excel, Word, Email etiquette).
• Strong follow-up, negotiation, and customer service skills.

• Experience in analysing exporter and importer data from international markets to identify potential buyers and target regions for product sales.

• Strong knowledge of global payment terms (e.g., LC, DP, DA, TT, Advance Payment) and a solid understanding of international trade practices and market compliance.

Qualifications

• Bachelors degree in International Business/Commerce/Business Administration
• PG Diploma in Import-Export / MBA in IB preferred

• Experience:

  3-6 years in export sales or back-office export operations