E- Commerce Manager

Position:

Role Summary

The E-Commerce Manager will be responsible for managing online sales, optimizing product visibility, improving conversions, coordinating with marketplaces, and growing SVVAD PROs digital revenue across all e-commerce platforms.

Key Responsibilities

1. E-Commerce Strategy & Growth

• Develop and implement online sales strategies for revenue growth.
• Manage end-to-end operations across platforms like Amazon, Flipkart, Meesho, BigBasket, Jiomart, Blinkit, Zepto etc.
• Drive sales forecasting, pricing strategies, and margin analysis.

2. Product Listing & Content Management

• Create, update, and optimize product listings, keywords, images, A+ content, and descriptions.
• Ensure accurate product details, category mapping, and SEO optimization.
• Implement promotional listings and season-based content.

3. Marketplace Management

• Handle brand dashboards, seller panels, promotions, and ad campaigns.
• Coordinate with category managers for deals, banners, and merchandising.
• Track competition pricing, availability, and offers.

4. Performance Tracking & Analytics

• Monitor daily sales, traffic, conversion rate, ROAS, and ranking.
• Analyze marketplace data and prepare weekly/monthly business reports.
• Identify growth opportunities and implement corrective actions.

5. Inventory, Orders & Supply Chain Coordination

• Monitor stock levels, reorder points, and Out-of-Stock (OOS) issues.
• Coordinate with warehouse and logistics teams for smooth dispatch.
• Reduce return rates, cancellations, and logistic penalties.

6. Marketing & Advertising

• Plan and execute paid ads (Amazon PPC, Flipkart Ads).
• Work with creative teams to develop digital creatives, banners, and campaign concepts.
• Handle brand campaigns, influencer collaborations, and festive promotions.

7. Customer Experience Management

• Monitor product reviews, ratings, feedback, and customer complaints.
• Improve ratings and reduce negative reviews through corrective actions.

Requirements

• Bachelor’s or Master’s degree in Marketing, Business, E-Commerce, or related field.
• 6+ years of e-commerce experience, preferably in FMCG.
• Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, Meesho, and other platforms.
• Strong analytical skills with proficiency in Excel, Ads Manager, and Google Analytics.
• Knowledge of SEO for e-commerce, product ranking, and marketplace algorithms.
• Strong communication, negotiation, and coordination skills.

Compensation

• Competitive salary + Incentives based on online sales performance.