Export Documentation Manager

Job Title: Export Documentation Manager
Location: Kandivali West, MumbaiReports To: Directors

Job Summary:
Lead and manage all aspects of export documentation for food or FMCG products, ensuring accuracy, compliance, and timely execution of both pre‑shipment and post‑shipment processes.

Key Responsibilities:
· Prepare, review, and manage all critical export documents:

- Commercial Invoices

- Packing Lists

- Bills of Lading / Waybills

- Certificates of Origin

- Phytosanitary, Food Safety, and Health Certificates

- Letters of Credit, Insurance policies, and Forwarding Instructions

· Handle liaison with stakeholders: freight forwarders, shipping lines, customs agents (CHA), internal logistics, sales, and finance teams to ensure accurate and timely shipments.

· Ensure compliance with domestic export regulations and destination country requirements—Incoterms, customs rules, export licenses, food safety norms, and trade sanctions.

· Monitor and track export shipments, proactively address delays or discrepancies, and provide status updates to internal teams and external customers.

· Coordinate with banks for documentation under LC / DP / DA, manage forex documentation like BRC / FIRC, duty drawback and incentive claims (RODTEP, MEIS/EPCG, etc.), and facilitate refund filings.

· Maintain accurate electronic and physical records of all export documents for audit and compliance and generate periodic reports on documentation status and performance metrics.

· Lead or collaborate with junior/executive staff on export documentation processes, provide on-the-job training, and contribute to continuous process improvements.

Qualifications:
· Education: Bachelor’s degree in international business, Commerce, Supply Chain Management, Logistics, or a related field.

· Experience:

- 5 years + of hands-on experience in export documentation within the food or FMCG sector is essential.

- Knowledge of export documentation requirements for perishable or temperature-controlled goods is preferred.

· Technical Skills:

- Strong working knowledge of Incoterms, Letters of Credit, Customs regulations, and trade incentives.

- Proficiency in MS Office (especially Excel), ERP systems, and Document Management Tools.

· Competencies:

- Excellent attention to detail and organizational skills.

- Strong communication skills (verbal & written) for liaising with multiple stakeholders.

- Problem-solving mindset with ability to manage multiple shipments under tight timelines.

- Analytical thinking to identify process gaps and propose improvement strategies.

Why Join?
You'll be part of a vibrant FMCG brand with a strong market presence and an ambitious growth mindset. This is your opportunity to shape hiring strategies and be a key driver of our talent journey.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Food provided
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person