Executive - IT

• Executive - IT - Mumbai

  
  

  Executive - IT / 1 years to 2 years / Mumbai

  
  Who are you? 
  
• You have a degree in IT, Computer Science or such related field 
• You are someone who knows in and out about computers, systems, internet & wifi, and the technological infrastructure for a company 
• You can troubleshoot issues in your sleep 
• You know the best-in-class technological systems 
• You are someone who follows processes to the T

What you will do? 

• You will install, configure, and troubleshoot laptops, desktops, iMac, Macbook, printers, and scanners.
• You will set up and maintain email accounts and software like Google Workspace, MS Office, and Adobe etc.
• You will manage internet, routers, switches, and local networks.
• You will handle IT support requests from employees (both in-office and remote).
• You will maintain records of IT assets like laptops, desktops, Macbook, iMac and accessories.
• You will assist in setting up video conferencing devices and meeting rooms.
• You will keep systems secure by managing firewalls, antivirus.
• You will work with vendors for IT purchases and AMC support.
• You will take data backup and support exit employee data handover.
• You will help new employees with IT onboarding (system, email, tools).
• You will perform regular IT audits and reporting.
• You will be involved in the laptop and system allocations to the employees and maintaining ledgers about the same as well 
• You will be expected to troubleshoot IT-related issues faced whether in hardware or software and provide solutions immediately and also for long-term 
• You will be responsible for ensuring seamless internet and wifi connectivity and getting in touch with the service providers to troubleshoot 
• You will monitor the performance of information technology systems to determine cost and productivity levels and to make recommendations for improving the IT infrastructure 
• You will help define IT infrastructure strategy, architecture, and processes 
• You need to analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs 
• You will assess various vendors and develop test strategies for new hardware and software requirements and order laptops or systems when needed 
• You will be responsible for the firewall and security measures and updating them from time to time 
• You will also be in charge of the biometrics system to mark the attendance using an access card to ensure the data gets uploaded directly on the HRMS portal 
• You will also have to resolve the issues that arise for the biometrics system 
• Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs 
• Creating rational strategies for upgrading the companys network software whenever a new update is available 
• Constructing and implementing plans to ensure the companys network continues to operate smoothly in the event of a problem 
• Staying up to date with new network technology and reporting this information to the executive team each quarter