Job
Description
We are looking for a skilled professional with 4 to 9 years of experience to join our team as an Executive-Operations-HR-CBS in Gurgaon. The ideal candidate will have a strong background in HR and operations management, with excellent communication and problem-solving skills. ### Roles and Responsibility Support the deployment of learning curriculum across India. Ensure compliance with zero defects, including cost provisions, class completion, training policy guidelines, contracts, and other internal/legal requirements. Analyze financial MIS and identify areas for improvement, suggesting initiatives to address them or providing insights. Drive process improvement initiatives based on learnings from previous situations. Represent India as Regional LDC and liaise on EMEIA Learning initiatives, attending monthly or weekly calls as appropriate. Coordinate with external vendors and facilitate overall organization of India learning events, including venue sourcing, accommodation booking, and course material production. Monitor registrations, review joining instructions for participants and facilitators, and collect/focus event feedback surveys. Execute contracts, capture event costs, collect and perform quality reviews of invoices, ensuring actual spend is within budget. Collect/analyze event feedback and collaborate with L&D Program Manager and India Advisory Learning leader to identify areas for improvement. Provide on-site support at events, ensuring all training resources are ready, working, and available at the start of the event, supporting facilitators during kick-off, and providing on-site support during plenary sessions while liaising with hotels and external vendors. ### Job Requirements A graduate or postgraduate degree, preferably an MBA. At least 4-5 years of significant experience in a professional services firm or MNC environment. Experience in facilitation is preferred but not mandatory. Strong attention to detail and diligence in daily work. Excellent interpersonal and communication skills at all levels, with a client-oriented approach and willingness to respond to queries. Strong project management skills and the ability to manage multiple projects simultaneously. Proactive, results-oriented, and able to build relationships. Excellent spoken and written English. Willingness, availability, and flexibility to travel. Team player who is robust, confident, and has a can-do attitude. An L&D background and knowledge of L&D policies and tools is advantageous.
