Job
Description
We are looking for a skilled professional with 4 to 9 years of experience to join our team as an Executive-Operations-HR-CBS in Gurgaon. The ideal candidate will have a strong background in HR and operations management, with excellent communication and problem-solving skills. ### Roles and Responsibility Support the deployment of learning curriculum across India. Ensure compliance with zero defects, including cost provisions, class completion, training policy guidelines, contracts, and other internal/legal requirements. Analyze financial MIS and identify areas for improvement, suggesting initiatives to address them or providing insights. Steer process improvement initiatives based on learnings from previous situations. Represent India as Regional LDC and liaise on EMEIA Learning initiatives, attending monthly or weekly calls as appropriate. Coordinate with external vendors and facilitate overall organization of India learning events, including sourcing venues, booking accommodation, and arranging social events. Monitor registrations, review joining instructions for participants and facilitators, and collect/focus event feedback surveys. Execute contracts, capture event costs, collect and perform quality reviews of invoices, ensuring actual spend is within budget. Collect/analyze event feedback and work with L&D Program Manager and India Advisory Learning leader to identify areas for improvement. Provide on-site support at events, ensuring all training resources (technical equipment, handouts, materials) are ready, working, and available at the start of the event; supporting facilitators during course kick-off and plenary sessions; and liaising with hotels and external vendors. ### Job Requirements A Graduate or Master’s degree, preferably an MBA. At least 4-5 years of significant experience in a professional services firm or MNC environment. Experience in facilitation is preferred but not mandatory. Strong attention to detail and diligence in daily work. Event management and coordination experience is essential. Ability to prioritize issues and deliver seamless events in coordination with busy client-facing stakeholders. Excellent interpersonal and communication skills at all levels, with a client-oriented approach and willingness to respond to queries. Strong spoken and written English. Willingness, availability, and flexibility to travel. Team player who is robust, confident, and has a can-do attitude. L&D background and knowledge of L&D policies and tools is advantageous.
