Executive Director

As an Executive Director within the Employee Experience (EX) team, your role will involve leading large and diverse operational teams and engaging with stakeholders globally. Your main focus will be on maintaining and enriching the Risk and Control Environment, instilling Operational Discipline within teams, and making a strategic impact in this area. Key Responsibilities: - Engage with relevant stakeholders across Product, Operations, Technology, and Service, both locally and globally, representing the function. - Review, assess, and implement an optimum control environment within processes, ensuring control effectiveness is maintained at all times. - Create a Book of Work in partnership with Technology and Product to enhance processes, including the use of AI/ML, with the aim of creating capacity within teams. - Ensure proactive data quality for key data metrics driving Operational OKRs and KPIs. - Own end-to-end Data Operations and Benefit Operations processes, including quality assurance, designing, and implementing the Target Operating Model. - Create a Leadership pipeline and develop key skills and attributes of employees as future leaders of the function. Qualifications and Skills Required: - Bachelor's Degree or greater in a related business, technical, or quantitative field with at least 15 years of relevant operational experience. - Extensive experience in Operations and leading large and diverse teams. - Strong knowledge and expertise in implementing Operating Models and Optimization programs. - Deep experience in managing complex data sets and delivering high-quality data outputs. - Excellent communication skills with the ability to visualize and articulate key messages using data. - Demonstrated track record of managing and leading teams to deliver enterprise-scale projects. - Ability to deliver high-quality results under tight deadlines. - Familiarity with data governance frameworks.,