Executive Director BSI Insights & Knowledge Management

As the Executive Director of BSI Insights & Knowledge Management at Business Solutions International (BSI), you will be responsible for leading the Insights and Knowledge Management functions within the organization. Your role will involve ensuring the delivery of high-quality insights and knowledge management solutions that support strategic decision-making and operational excellence across the organization. You will lead and manage the BSI Insights team to deliver actionable insights that drive strategic decision-making, oversee the execution of insights, manage CMA Insights, RLT, and ensure compliance with POP for ROW. Additionally, you will be responsible for forecasting, market research, analytics and reporting, and knowledge management, including Voice of Customer (VoC) initiatives. **Key Responsibilities:** - Develop and deliver brand and therapeutic area (TA) strategies. - Provide strategic objectives and guidance to maximize value for markets by delivering strategic inputs. - Act as a business partner to develop strategy and translate it into tactics and actions. - Lead the BSI Insights team to collect information and generate actionable insights. - Allocate resources dynamically based on project requirements and associate experience. - Integrate insights into the TA/DA work across BSI capabilities. - Develop and maintain a knowledge management framework that supports various teams. - Implement knowledge management strategies, including planning and standardization. - Create and maintain a centralized knowledge repository. - Disseminate knowledge across the organization to support decision-making and operational efficiency. - Lead VoC initiatives to gather and analyze customer feedback for business strategies. - Ensure the delivery of effective and consistent quality solutions aligned with strategic objectives. - Manage budgets and resources in alignment with strategic priorities. - Drive capability building and career path development for the BSI team. - Collaborate with various departments to ensure successful project implementation. - Foster a culture of continuous improvement and innovation within the team. - Embrace new and agile ways of working to drive efficiency and impact. - Become an inspirational leader within Novartis, embodying the culture and values of the organization. - Drive Diversity & Inclusion progress and foster a psychologically safe environment for the team. **Qualifications Required:** - Must have a Graduate degree in Science, Medicine, Business Administration, Health Policy, or Economics. - Post-graduation in Business Administration is a plus. - 20+ years of relevant experience in Pharma companies or health care consulting, with at least 10 years in a marketing or Business Analytics role. - Experience heading a marketing/operations team with over 100+ associates. - Track record of operational excellence in Consulting/Marketing/strategy. - Strong cross-functional and analytical skills. - Ability to work in a matrix organization and communicate effectively with senior stakeholders. In addition to the above, Novartis is committed to building an inclusive work environment and diverse teams representative of the patients and communities served. If you're looking to be part of a mission to improve and extend people's lives, join us at Novartis and be a part of our community of smart, passionate individuals driving breakthroughs that change patients" lives.,