Job
Description
We are seeking a proactive and detail-oriented E-Commerce, Executive Assistant to support the Chairperson/CEO in managing and overseeing the company’s e-commerce operations. The ideal candidate will be highly organized, tech-savvy, and capable of multitasking in a fast-paced environment. This role involves providing high-level administrative support, managing online business activities, and ensuring the smooth execution of the Chairperson’s directives related to e-commerce strategies. Key Responsibilities: Executive Support: Provide administrative support to the Chairperson/CEO, including managing calendars, scheduling meetings, and handling correspondence. Assist in preparing reports, presentations, and e-commerce performance analyses for decision-making. Coordinate travel arrangements, itineraries, and accommodation for business trips. E-Commerce Coordination: Oversee day-to-day e-commerce operations, ensuring alignment with the company’s objectives and the Chairperson’s directives. Liaise with cross-functional teams (IT, marketing, logistics, etc.) to support the implementation of e-commerce strategies and promotions. Monitor online sales performance, website updates, and customer feedback to ensure the e-commerce platform is optimized for user experience. Project Management: Track and manage key e-commerce projects, ensuring deadlines and milestones are met. Coordinate and follow up on deliverables with internal teams and external partners. Data & Analytics Support : Assist in gathering and analyzing data related to sales trends, customer behavior, and market research for strategic decision-making. Prepare periodic reports and insights on e-commerce KPIs for the Chairperson. Communication & Stakeholder Management: Act as the primary point of contact between the Chairperson and internal/external stakeholders related to e-commerce. Draft professional correspondence, meeting agendas, and action items on behalf of the Chairperson. Process Improvement: Identify opportunities to enhance e-commerce operations, from streamlining workflows to improving customer experience. Propose innovative solutions to optimize digital platforms, supply chain processes, and online marketing efforts. Show more Show less
