Job
Description
Reporting directly to the CEO, the Executive Assistant provides executive support in a one-on-one working relationship. The Executive Assistant serves as the primary point of contact for internal and external constituencies on all matters involving the CEO. The Executive Assistant also serves as a liaison to the Core Committee and senior management teams; organizes and coordinates executive outreach and external relations efforts; and oversees special projects. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure and travel at times to handle a wide variety of activities and confidential matters with discretion. Specific responsibilities: Completes a broad variety of administrative tasks for the CEO, including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings. Plans, coordinates, and ensures the CEO's schedule is followed and respected. Provides "gatekeeper" and "gateway" roles, creating win-win situations for direct access to the CEO's time and office Communicates directly, on behalf of the CEO, with the Core Committee, Administration, HR, Operations, Branches, Zonal managers, Processing, Accounts, legal, etc. Research prioritizes, and follows up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature. Determines the appropriate course of action, referral, or response. Provides a bridge for smooth communication between the CEO and internal departments; demonstrating leadership to maintain credibility, trust, & support with senior management staff. Works closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense of the issues taking place in the environment and keeping the CEO updated. Provides leadership to build relationships crucial to the success of the organization, and manages a variety of projects for the CEO, some of which may have organizational impact. Completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company. Prioritizes conflicting needs; handles matters expeditiously, and proactively, and follows through on projects to successful completion, often with deadline pressures. Show more Show less
