Happy to present an excellent career opportunity with an Indian flavour manufacturing company. NOTE: Candidates having experience of working with Flavour or Food ingredient companies with sales experience of acquiring large corporates may only consider applying for this role. Total Experience: 8+ years Reporting to: Techno-commercial Head Build and maintain enduring relationships with key customers and distributors. Conduct visits to existing clients and identify new opportunities, while performing business reviews, negotiations, and product presentations and promotions. Achieve the monthly, quarterly, and annual sales targets. Provide regular insights to management regarding opportunities for the companies flavours business within the assigned territory, leveraging connections with R&D, manufacturing, procurement, QC/QA, and finance. Sales & Negotiation Prepare proposals, negotiate contracts, and ensure profitable deals. Monitor market trends, pricing strategies, and competitor activities. Ensure smooth order processing and timely delivery by coordinating with supply chain teams. Cross-Functional Collaboration Work closely with marketing, R&D, and production teams to develop customized flavour solutions. Participate in product development discussions and provide insights based on customer feedback. Collaborate with regulatory teams to ensure compliance with food safety and industry standards. Reporting & Market Analysis Maintain accurate records of sales activities, forecasts, and customer interactions. Analyse market trends and consumer preferences to identify growth opportunities. Provide regular reports and insights to management on account performance and strategy. Your professional profile includes: MBA in Business Management, Marketing, or relevant with Bachelor's Degree in Food Science, Food Technology, or related field. 8 years of relevant experience in B2B sales within the Flavours or Food ingredients industry. Strong knowledge of the Flavour & Food industries, with in-depth understanding of products and applications. Technical and commercial acumen related to flavours and their end-use applications, with a solid grasp of market dynamics, consumer needs, and the complexities of the environment. Proven ability to build strong customer relationships and drive profitable growth in a competitive market environment. Great business development skills to multi-fold the business. Strong independence, decision-making skills and proactiveness. Excellent communication and negotiation skills, coupled with tech-savvy skills too. Willingness and ability to travel frequently Our Benefits Attractive package with benefits. Excellent opportunities for progressive learning and development. A creative team environment that will inspire you. Show more Show less
Happy to present an excellent opportunity with a growing spices & seasoning manufacturing Position- Head of R&D - snacks & seasonings Reporting TO - Director - Innovation / chief Technical officer Location: Mumbai, Experience: Minimum 10+years Working days - 5 days Education - M.Tech / M.Sc in Food Technology, Food Science, or related fields. · 10–15 years of relevant experience in R&D for snacks, dry seasoning blends, and savoury categories , preferably in FMCG or food ingredient companies . · Strong experience in product commercialisation, flavor development, and scale-up processes . The Head of R&D – Snacks & Seasonings will be responsible for leading the formulation, innovation, and commercialisation of dry blends for snacks, savoury foods, QSR applications, and instant ready-to-eat products . This role demands a strong technical background in food science, hands-on experience with seasoning systems, and an understanding of flavour technology, processing, and product shelf life. The candidate will head a cross-functional team to develop commercially viable, regulatory-compliant, and consumer-driven products aligned with evolving food trends and business goals. Key Responsibilities: 1. Product Innovation & Development · Lead the end-to-end development of dry blends for: o Extruded, fried, and baked snacks o Savory products and condiments o QSR and HoReCa applications (e.g., coatings, marinades, sprinkle blends) o Instant RTE foods (noodles, pasta, rice, etc.) · Leverage global flavor trends, functional ingredients , and process innovation to create impactful new product lines. · Conduct lab trials, application testing, sensory evaluations, and shelf-life studies . 2. Technical Leadership · Supervise a team of food technologists, culinary experts, and lab technicians (5–15 members) . · Mentor the team on flavor systems, dry blending techniques, stability, and scalability . · Ensure comprehensive documentation : formulations, process specs, SOPs, stability protocols, and test methods. 3. Project Management · Own the R&D project pipeline from ideation to launch. · Work closely with marketing, QA, manufacturing, and procurement to ensure timely and successful commercialization. · Prioritize projects based on business impact, feasibility, and strategic direction . 4. Quality, Compliance & Cost Optimization · Reformulate products for cost optimization while maintaining taste and quality. · Ensure strict compliance with FSSAI, HACCP, ISO, and customer-specific standards . · Maintain robust quality assurance checks for raw materials, in-process blends, and finished products. 5. Vendor & Ingredient Management · Evaluate and approve new ingredients, vendors, and co-manufacturing partners . · Stay ahead of ingredient innovations in flavor carriers, seasoning enhancers, and clean-label solutions. · Collaborate with suppliers for customized ingredient solutions . Team Management · Lead, train, and develop a high-performing R&D team. · Define team KPIs and performance metrics . · Encourage collaboration, technical curiosity, and a culture of continuous innovation . Key Skills & Competencies: · Deep knowledge of snacks processing (extrusion, frying, baking) · Expertise in dry blending , seasoning systems, and powder technology · Familiarity with instant food and QSR flavor solutions · Strong grasp of sensory science and consumer preference mapping · Proficiency in regulatory compliance and technical documentation · Strategic mindset with excellent cross-functional collaboration and communication skills Show more Show less
Happy to present an excellent career opportunity with a leading Indian manufacturing company with more than 30 years of operating experience of manufacturing high quality colours, dyes, pigments for the pharmaceutical, cosmetic, food & personal & home care industries NOTE: Candidates having experience in cosmetics, pharmaceutical, and food manufacturing product development may only for this role Position: Head of Department - Customer Support Job Location: Roha, Maharashtra Working days - 6 days ( weekly off- Sunday ) - General Shift Reporting to- Factory Manager, Marketing Director , Managing Director Qualification: B.Sc. (Chemistry), M.Sc. (Organic Chemistry), or B.Tech. (Cosmetics) Experience - Minimum 8+ years of experience in technical/customer support , preferably in the cosmetics application domain. Key Responsibilities for Customer Support HOD: Address and resolve technical queries from customers received through Sales and Marketing department. Analyze customer-submitted samples of colours as well as customer’s end products or market samples and provide accurate colour replacements . Advise customers on regulatory compliance of colours based on the application and regional regulations. Coordinate with s ales and marketing teams to ensure timely and accurate responses to customer needs. Maintain strong, professional customer relationships through consistent support and service to Sales and Marketing teams. Contribute to technical support for new product / formulation development like Mixture colours, Surface Treated Pigments, Dispersions, Mud Paste etc. Responsible for conducting pilot trials of developed product and preparing detailed documentation to support seamless transition to plant scale production. Prepare and present daily, weekly, and monthly reports to management. Follow up for colour samples submitted to customers for approval. Customer visit in case of technical query or presentation on colour application. Technical Skills & Knowledge: · Experience in new product development will be an added advantage · Familiarity with colours, pigments, and ingredients used in food, cosmetics, and pharma applications. · Sound understanding of various cosmetic formulations , including: · Emulsions / Lotions · Transparent gels · Saponification products: opaque soaps, transparent soaps, shaving creams · Face creams, sunscreens · Colour cosmetics: lipsticks, foundations, etc. · Surfactant-based products: hair care, skin care, hair creams, etc. · Comprehensive knowledge of regulations and compliance for colour use in different applications and global markets such as FSSAI, D&C Act of India, IS4707, Schedule Q, EC Food & Cosmetic Directives, JECFA, USFDA Title 21 etc. · Understanding of ISO 9001 , FSSC2200 , EUROPEAN FEDERATION FOR COSMETIC INGREDIENTS ( EFfCI ) and GMP requirements. · Awareness of emerging trends and market demands for cosmetic colours. Show more Show less
Happy to present an excellent career opportunity with a leading speciality chemical company, 45 year old company and one of the largest manufacturers of preservatives for personal care and pharmaceutical applications , Home care , Food and Nutrition and Animal Health. NOTE: candidates with experience of procurement of chemical raw materials (SOLVENTS) may ONLY consider applying for this role ENGINEERING PROCUREMENT EXPERIENCE WOULD NOT BE RELEVANT FOR THIS ROLE Department : Purchase Employee headcount : 350+ Working days: Monday - Friday ( All Saturday- Half Day ) Experience: 4 + years Reports To : Head of Procurement / CEO Manufacturing plants: 3 Qualification Preferred: MBA material management / BE Chemical / BSc Chemistry Job Summary: 1. Responsible and accountable for purchasing of all raw material and packing material assigned. - Price negotiation - Supplier finalization - Logistics follow-up - ERP Focus entries i.e. Quote comparison and PO - Inventory management - Distribution - New Vendor development 2. Responsible and accountable for transportation negotiations and operational follow ups. 3. Proactive communication with plant and planning team. 4. Arranging payments and managing suppliers account reconciliation along with Finance team. 5. Trouble-shooting and problem solving to have smooth & uninterrupted production. 6. Tracking market trends. 7. Ensure that the sourcing process is robustly applied and further system discipline is followed. 8. Managing MIS Reports 9. Knowledge on custom clearance activities and licenses.
Happy to present an excellent career opportunity with India’s leading listed company in the equipment manufacturing domain , Our client is one of the largest manufacturers of equipment’s for Pharmaceutical, FMCG, and Food and Beverage (F&B) industries. NOTE: candidates with experience of leading plants preferably in printing, packaging, automation, or industrial equipment sectors may ONLY consider applying for this role Department : Manufacturing Location -Base: Nalagarh Travel: Regular visits and short stays at Guwahatiand Jammu manufacturing sites Employee headcount : 1000+ Working days: Monday - Saturday Experience: 15+ years Reporting To : Managing Direct Manufacturing plants: 2 Qualification Preferred: Bachelor’s in Engineering (mandatory) MBA in Operations/Industrial Management (preferred) Role Overview: The Head – Manufacturing will lead end-to-end operations across the companies Nalagarh, Guwahati, and Jammu manufacturing plants. This strategic leadership role involves driving operational excellence, implementing digital and lean manufacturing systems, ensuring safety and regulatory compliance, and leading high-performance teams to deliver world- class productivity, quality, and cost efficiency. Key Responsibilities: Strategic Manufacturing Leadership Develop and implement plant-level and company-wide manufacturing strategies Lead capacity planning, technology upgradation, and capital investment decisions Drive digital transformation, including adoption of Industry4.0 tools Collaborate with senior management on budgeting, resource allocation, and long-term planning Operational Excellence & Continuous Improvement Oversee day-to-day production across all plants ensuringKPIs are met (OEE, throughput, cost/unit, uptime) Institutionalise Lean, TPM, and Six Sigma practices to reduce waste and enhance productivity Optimize utilisation of manpower, machinery, and materials through structured audits and root cause analysis Benchmark best practices and drive process innovation in collaboration with technical and service teams Quality, Safety &Compliance Ensure adherence to quality standards, environmental regulations, and statutory norms Promote a zero-accident safety culture and lead preventive programs Lead internal and external audits, RCA/Corrective Action implementation, and regulatory reporting Multi-Plant Coordination Standardize SOPs, production processes, and safety practices across Nalagarh, Guwahati, and Jammu Facilitate best-practice sharing and cross-plant collaboration for operational consistency Provide remote and on-ground support to ensure site performance alignment People Leadership & Stakeholder Engagement Lead, mentor, and review performance of FactoryManagers and cross-functional plant teams Conduct regular performance reviews, talent retention planning, and leadership development Foster strong collaboration with HR, Technical, and National Service heads Represent plant operations in leadership forums and report on risks, trends, and improvement areas Experience required: 15–20 years in manufacturing, preferably in printing, packaging, automation, or industrial equipment sectors 4+ years in plant leadership roles Exposure to customer-facing service or sales functions(6–8 years) is a plus for end-to-end value chain understanding Demonstrated success in multi-plant management and cross-functional leadership What We’re Looking For: Visionary leader with strong execution orientation Deep knowledge of manufacturing systems, automation, and quality tools Ability to lead change, motivate teams, and build scalable operations Strong communication and stakeholder management skills Passion for innovation, cost-efficiency, and continuous improvement
Our client a leading fintech is hiring: Lead – Brand & Content Strategy | Mumbai Join one of India's fastest-growing SEBI-registered fintechs, with 1Mn+ users and a clear path to unicorn status. Backed by a 500+ member team across Mumbai, Delhi, Bangalore & Pune, we’re reshaping the future of wealth management — from advisory to AIFs, PMS, and beyond. We're looking for a strategic brand and content leader to craft and execute a compelling brand narrative that fuels growth, drives awareness, and inspires trust across investor segments. What You’ll Do 🔹 Define and own the brand strategy across all touchpoints — digital, offline, social, ATL/BTL 🔹 Build and lead content marketing that educates, engages, and converts 🔹 Serve as brand custodian — develop tone, guidelines & governance for all communications 🔹 Partner with leadership to drive SOV and market positioning 🔹 Lead campaign planning and creative execution across internal and external teams 🔹 Conduct regular consumer and competitive research to inform decisions 🔹 Own and manage brand budgets, ROI tracking, and performance analytics 🔹 Build, lead and inspire a high-performing team + agency ecosystem What You Bring ✔️ 10+ years in brand/content/marketing roles, ideally in BFSI, consumer tech or high-involvement categories ✔️ MBA in Marketing or related field ✔️ A blend of creative storytelling and analytical rigor ✔️ Experience in media planning, content strategy, product launches & lifecycle marketing ✔️ Proven leadership & stakeholder management 📍 Location: Mumbai 🧠 Function: Brand Strategy | Content | Digital Marketing 🌟 Be a part of a high-impact growth journey.
You will be responsible for corporate lead generation as a Presales Manager at SearchLight HR. Your key tasks will include identifying future B2B customers, segmenting them, and implementing a client engagement plan. It will be essential to position SearchLight HR as the preferred recruitment partner for clients by working on generating client databases and conducting market research. Your role will involve interacting with corporate HR professionals, CEOs, and C-suite executives to fix meetings with the business head. You will be required to manage digital marketing initiatives in collaboration with digital marketing agencies, focusing on SEO and conducting email marketing campaigns. Additionally, you will need to conduct research on companies within the sectors that SearchLight HR specializes in. To excel in this role, you should demonstrate a high level of initiative, self-drive, and ambition. Building equity for SearchLight HR and fostering relationships with B2B clients will be crucial. You should possess a passion for customer-focused results, be open-minded, enthusiastic, and confident with excellent communication and presentation skills. Effective negotiation skills will also be an asset in this role.,
Position Title: General Manager – Accounts Location: Mumbai Experience: 10+ Years (Qualified Chartered Accountant) Role Overview: We are seeking a highly experienced and detail-oriented Chartered Accountant with over 10 years of expertise in managing end-to-end finance and accounts functions. The General Manager – Accounts will be responsible for overseeing financial operations, statutory compliances, and ensuring robust financial governance to support organizational growth. The role requires strong leadership, analytical acumen, and the ability to streamline processes while ensuring compliance with all applicable laws and regulations. Key Responsibilities: 1. Accounting & Finalisation Lead and manage end-to-end accounting functions including general ledger, reconciliations, provisions, and adjustments. Oversee timely closure of monthly, quarterly, and annual books of accounts. Ensure accuracy in financial statements in compliance with applicable accounting standards. Coordinate with statutory, internal, and tax auditors for smooth audits and timely completion. 2. Taxation & Statutory Compliance Manage direct and indirect tax compliances including GST, TDS, Income Tax, and other statutory requirements. Supervise preparation and filing of returns (GST, TDS, Income Tax, PF, PT, etc.) within stipulated timelines. Ensure implementation of updates/amendments in taxation laws across processes. 3. Treasury & Banking Handle banking operations including fund management, payments processing, bank reconciliations, and credit facilities. Maintain effective relationships with banks for facilities, loans, and working capital requirements. Monitor cash flows and working capital to ensure liquidity management. 4. Payables & Receivables Management Supervise vendor payments, ensure timely disbursement, and maintain accurate vendor accounts. Monitor receivables collection, reduce DSO, and manage credit control effectively. Ensure proper validation and reconciliation of vendor/customer accounts. 5. MIS & Reporting Prepare and present monthly MIS reports, financial dashboards, and performance reviews for management. Provide insights on profitability, variances, cost control, and business performance. Support management in strategic planning, budgeting, and forecasting. 6. Process Improvements & Controls Implement strong internal controls, SOPs, and financial policies for efficient operations. Automate and streamline accounting and reporting processes for accuracy and efficiency. Lead cost optimization initiatives and monitor budget adherence. 7. Leadership & Team Management Lead and mentor a team of finance and accounts professionals. Foster a culture of accountability, continuous learning, and operational excellence. Act as the primary liaison between management and the finance team. Key Skills & Competencies: Strong knowledge of accounting principles, GST, TDS, and corporate taxation. Expertise in financial analysis, MIS reporting, and accounts finalisation. Proven track record in vendor management, receivables control, and cash flow management. Hands-on experience in ERP/Accounting software (SAP/Tally/Oracle/MS Dynamics, etc.). Strong interpersonal, leadership, and stakeholder management skills. High attention to detail, accuracy, and compliance orientation. Qualifications: Chartered Accountant (CA) with minimum 10 years of post-qualification experience. Prior experience in handling end-to-end accounts & finance functions in mid/large organizations.
We have an exciting opportunity in the fragrance industry with a leading Indian manufacturing Company! Location: Remote (Pan India Sales) Working days: Monday to Saturday. Experience: 10 plus years in sales Designation: Sales Director Key Responsibilities Strategic Account Management: Develop and execute account strategies for key B2B clients, aligning with overall business goals and market opportunities. Build and nurture long-term multi-functional and multi-level relationships with decision-makers and influencers within client organizations, serving as the primary point of contact for their needs. Open doors, Identify and pursue new business opportunities within existing accounts, including upselling and cross-selling fragrance solutions. Conduct regular account reviews and performance analysis, presenting insights and recommendations to both clients and internal stakeholders. Business Development and Pipeline Growth : Implement strategies and drive revenue growth by expanding the company’s footprint within assigned key accounts and identifying new high-potential clients. Track the number and value of opportunities in the pipeline and the percentage that convert to closed deals, reflecting both business development effectiveness and forecasting accuracy. Lead commercial negotiations, including pricing, contracts, and payment terms, ensuring win-win outcomes for both the company and clients. Develop and implement account plans in line with marketing and sales strategies to achieve business targets and takes responsibility of profitable growth of Fra business. Market, Consumer Insights and Innovation: Monitor market trends, competitor activities, and emerging consumer preferences to inform product development/R&D and align with client recommendations. Leverage industry insights to proactively identify opportunities for innovation and differentiation in the fragrance offerings. Drive customer led co-devt opportunities, leveraging capabilities & building the innovation pipeline. Cross-Functional Leadership: Collaborate with internal teams-including technical, R&D, Marketing, and Supply Chain to ensure timely and high-quality delivery of products and services. Lead and mentor internal teams, fostering a results-driven and customer-focused culture. Coordinate cross-functional project teams to meet client requirements and deadlines, ensuring seamless execution from concept to delivery. Client Satisfaction and Retention : Ensure exceptional client service by addressing issues proactively and exceeding client expectations. Implement best practices and continuous improvement initiatives based on client feedback and project learnings. Organize and participate in promotional activities, trade exhibitions, and industry events to strengthen client engagement and brand presence. Reporting, Forecasting & Financial Management: Oversee sales forecasting, demand planning, and working capital management for the assigned accounts. Travel for client meetings and market visits while maintaining detailed sales reports to track progress. Provide regular updates to senior management on account status, sales performance, and strategic initiatives. Manage account receivables, ensure timely collections, and minimize financial risks by working in collaboration with finance teams. Knowledge and Qualifications Education: MBA / Master’s degree in Marketing, Sales, Business Administration, or a related field. Experience: 10–12 years of experience in key account management, sales, or business development within the fragrance or related industries. Proven track record of managing large corporate clients and delivering sustained business growth. Strong relationships and network with large Fragrance key accounts in India Strong negotiation, communication, and presentation skills. In-depth knowledge of the Indian fragrance market, consumer trends, and regulatory environment. Individual contributor with Leadership experience, and the ability to mentor and manage cross-functional teams. Coordinate all internal resources and capabilities seamlessly for business growth. Willingness to travel extensively across India to meet key customers. Proficiency in English, Hindi, and local languages is preferred Familiarity with CRM tools like Salesforce and Microsoft Office Suite etc. Interested Candidates can reach out to bindu@searchlighthr.com or call me at 8055288886.
As a highly experienced and detail-oriented Chartered Accountant with over 10 years of expertise, you will be responsible for managing end-to-end finance and accounts functions in the role of General Manager Accounts based in Mumbai. Your primary focus will be on overseeing financial operations, ensuring statutory compliances, and establishing robust financial governance to support organizational growth. This role requires strong leadership, analytical acumen, and the ability to streamline processes while maintaining compliance with all applicable laws and regulations. Your key responsibilities will include leading and managing end-to-end accounting functions such as general ledger maintenance, reconciliations, provisions, adjustments, and timely closure of monthly, quarterly, and annual books of accounts. You will also be responsible for ensuring accuracy in financial statements in compliance with applicable accounting standards and coordinating with auditors for smooth audits and timely completion. Additionally, you will manage direct and indirect tax compliances, supervise preparation and filing of returns, and ensure implementation of updates/amendments in taxation laws. Maintaining effective relationships with banks for facilities, loans, and working capital requirements, monitoring cash flows, and working capital for liquidity management will also be part of your responsibilities. You will prepare and present monthly MIS reports, financial dashboards, and performance reviews for management, providing insights on profitability, variances, cost control, and business performance. Implementing strong internal controls, financial policies, and automation of accounting processes for accuracy and efficiency will be crucial. Leading and mentoring a team of finance and accounts professionals, fostering a culture of accountability, continuous learning, and operational excellence will also be key aspects of this role. Key Skills & Competencies: - Strong knowledge of accounting principles, GST, TDS, and corporate taxation. - Expertise in financial analysis, MIS reporting, and accounts finalisation. - Proven track record in vendor management, receivables control, and cash flow management. - Hands-on experience in ERP/Accounting software (SAP/Tally/Oracle/MS Dynamics, etc.). - Strong interpersonal, leadership, and stakeholder management skills. - High attention to detail, accuracy, and compliance orientation. Qualifications: - Chartered Accountant (CA) with a minimum of 10 years of post-qualification experience. - Prior experience in handling end-to-end accounts & finance functions in mid/large organizations.,
We have an exciting opportunity in the fragrance industry with a leading manufacturing Company! Location: Noida Working days: Monday to Saturday. Experience: 8 plus years in Application. Key Responsibilities: Position: Senior Fragrance Application Technologist Department: Fragrance R&D Direct Superior : Chief Perfumer– Fragrance R&D Direct Subordinates : Application Lab Team Scope: The Role offers to showcase your technical expertise in formulation and scale-up trials of fine fragrance, personal care, home care and air care products. It also challenges your creative ability to generate customer-specific new concepts / applications, using our fragrances to create multi-sensorial experience and build competitive advantage. Key Responsible Areas: Product formulations & scale-up trials for winning fragrances: Develop high quality fine fragrance, personal care, homecare and air care product bases for fragrances applications and ensure optimum performance of fragrances in those bases. Analyse client’s product formulation and communicate its characteristics to fragrance development team for better understanding of challenges for perfuming that base. Work in collaboration with clients and provide full technical support for product formulations and scale-up trials. Explore and developing innovative fragrance delivery systems for product formulations and demonstrations to our clients . Oversee the application of fragrances in consumer products, ensuring they meet the desired sensory and performance attributes. Team Management and Maintain excellent interpersonal relations: Lead the Fragrance Application Laboratory team by setting priorities and to ensure that project/customer application samples are dispatched efficiently and in a timely manner. Coach, train, and motivate Lab technicians to deliver the samples at quality standards. Innovation & Trend Analysis: Stay up to date with market trends, consumer preferences, and emerging fragrance technologies to drive innovation in fragrance applications. Recommend and implement new formats, techniques and technologies for fragrance evaluation and application in consumer products. Maintain Organizational Effectiveness : Maintain a safe, clean and organized lab environment in accordance with health & safety policies and hold others accountable for following these guidelines. Manage projects with the complete ability to lead large development projects. Maintain a good technical partnership with customers, suppliers to create innovative formulations/bases. Working Relationship: I. Internal • Fragrance R&D Team including perfumers and evaluators • Fragrance Sales team II. External • Customers • Vendors Education: Bachelor or master’s degree in Analytical chemistry/industrial applications/formulation sciences or related disciplines. Experience: Min. 8-10 years of experience in core fragrance house, working in R&D and application development of Home & Personal care products. Skill/Knowledge Solid understanding of Fine Fragrances, Personal care, Home care & Air Care products manufacturing technologies Expert technical problem-solving skills in specific product formulation and applications areas. Ability to translate market trends into innovative concepts/fragrance applications for customers Proven track record in fragrance development or application within a commercial environment. Excellent communication, leadership and inter-personal skills Excellent project management skills with the ability to prioritize tasks and meet deadlines. Interested Candidates can reach out to bindu@searchlighthr.com or call me at 8055288886.
Job Title: Vice President – CRM (Technology) Location: Mumbai Department: Technology / Product Management Reports To : CEO Role Overview: We are seeking an experienced VP – CRM (Technology) to lead our CRM Product function. The ideal candidate will be a product-focused CRM expert (not engineering-heavy), with a strong background in CRM strategy, product lifecycle management, and business collaboration. This individual will work closely with business heads, sales, marketing, and operations teams to enhance our CRM capabilities, improve customer experience, and drive adoption across the organization. Key Responsibilities: Product Strategy & Roadmap Define and own the CRM product vision, strategy, and roadmap, aligning with business goals and customer needs. Evaluate new CRM features, integrations, and tools to enhance customer lifecycle management. Cross-functional Collaboration Work closely with Business Heads, Sales, Marketing, and Customer Success teams to gather requirements, understand business needs, and translate them into product enhancements. Act as a bridge between technology and business teams to ensure smooth communication and execution. Team Leadership & Management Lead and mentor a team of Product Managers, Analysts, and CRM specialists. Foster a culture of innovation, collaboration, and accountability within the team. Implementation & Delivery Oversee CRM customization, configuration, and integrations to meet organizational needs. Manage vendor relationships (if using third-party CRM solutions like Salesforce, Zoho, LeadSquared, etc.). Performance & Optimization Monitor CRM performance, user adoption, and overall effectiveness. Drive data-driven decisions to improve CRM functionality and business outcomes. Stakeholder Engagement Collaborate with senior leadership to identify opportunities for CRM-driven business growth. Present product updates, KPIs, and ROI reports to the leadership team. Required Skills & Competencies: Strong expertise in CRM product management, ideally with exposure to platforms like Salesforce, Zoho, LeadSquared, or other leading CRM systems. 10-15+ years of experience in product management / technology leadership, with at least 5 years in CRM domain. Proven ability to manage and scale teams across multiple functions. Exceptional ability to collaborate with business leaders and convert business needs into CRM solutions. Solid understanding of customer lifecycle management, lead nurturing, and automation workflows. Strong project management skills with experience in Agile methodologies. Excellent communication, stakeholder management, and problem-solving skills. Preferred Background: Prior experience working in leading CRM product companies such as Salesforce, Zoho, LeadSquared, Freshworks, or similar. Exposure to SaaS / B2B product environments. Familiarity with data analytics, BI tools, and AI-driven CRM features is a plus. Educational Qualifications: Bachelor’s or Master’s degree in Technology, Computer Science, or related field. MBA or equivalent management qualification is a plus.
You have an excellent career opportunity with a leading ice cream manufacturing company as a Regional Sales Manager (Maharashtra) based in Thane. You should have at least 12 years of experience in General Trade with an ice cream manufacturing company to apply for this role. As the Regional Sales Manager, your main responsibilities will include leading the sales team to achieve and exceed sales targets for ice cream products in the general trade channels. You will be in charge of managing relationships with key distributors, ensuring proper stock levels, and motivating them to meet sales targets. Additionally, you will engage with small retailers, implement promotional strategies, and ensure product visibility on shelves. Your role will also involve analyzing market trends, competitor activity, and consumer insights to identify sales growth opportunities. You will be responsible for coaching and developing the sales team, providing training on product knowledge, sales techniques, and customer service standards. Moreover, you will develop and implement strategic sales plans, execute promotional activities, and optimize distribution channels. Furthermore, you will track sales performance, analyze sales data, and generate reports to identify areas for improvement. You will also execute local marketing activities, monitor competitor activities, key accounts, market trends, opportunities, and build strategies to increase overall market share. Managing distribution costs, stock control, and operations will also be part of your responsibilities. To excel in this role, you should have a proven track record of success in FMCG sales with a leading ice cream brand, especially in the general trade / modern trade channel. Strong understanding of the ice cream market, excellent communication and interpersonal skills, leadership abilities, and analytical skills are essential for this position.,