Estate management

Job Title: Estate Manager

Department: Property / Facilities / Administration
Reports To: Property Owner / Director / Board of Trustees

Job Summary:

The Estate Manager is responsible for the overall supervision, upkeep, maintenance, staffing, and smooth functioning of a private estate or property. This includes buildings, grounds, staff, security, utilities, and administrative compliance. The role demands operational efficiency, high discretion, and a proactive approach to ensure the estate runs seamlessly.

Key Responsibilities: Property & Infrastructure Management

• Oversee daily operations of the estate including buildings, gardens, utilities, and amenities.
• Supervise and coordinate preventive and corrective maintenance for structures, plumbing, electrical systems, HVAC, and landscaping.
• Liaise with architects, contractors, interior designers, and vendors for repair or renovation works.

Staff Management

• Hire, train, and manage domestic and estate staff (housekeepers, gardeners, drivers, security, cooks, maintenance personnel).
• Prepare duty rosters and ensure proper delegation and performance.
• Maintain discipline, address grievances, and conduct regular staff meetings and evaluations.

Administration & Compliance

• Maintain inventory of estate assets, equipment, and supplies.
• Oversee estate-related documentation such as property taxes, insurance, AMC contracts, utilities, licenses, and regulatory compliance.
• Prepare annual budgets and control operational expenses.

Security & Safety Oversight

• Ensure physical security of the property through staff, CCTV systems, and monitoring protocols.
• Implement emergency protocols and disaster management procedures.
• Coordinate with local authorities in case of emergencies or inspections.

Horticulture & Landscape Management

• Supervise gardening staff and maintain lawns, kitchen gardens, ornamental plants, and trees.
• Ensure seasonal upkeep and introduce sustainable practices where applicable (e.g., rainwater harvesting, composting).

Logistics & Transportation

• Oversee maintenance and scheduling of vehicles.
• Manage travel arrangements for residents or guests, if required.
• Supervise drivers and ensure vehicle compliance with RTO regulations.

Hospitality & Guest Management

• Coordinate housekeeping and catering during events or when guests are hosted at the estate.
• Ensure high standards of service and discretion in managing the family’s or guests’ needs.

Reporting & Communication

• Provide regular updates and reports to the owner or designated authority.
• Maintain confidentiality and exercise discretion at all times.
• Suggest improvements in operations or cost-efficiency measures proactively.

Qualifications & Experience:

• Bachelor's degree in Hospitality, Facility Management, Business Administration, or related fields.
• 5–8years of experience in managing estates, private villas, or high-end residential properties.
• Knowledge of mechanical, electrical, and civil systems.
• Familiarity with staff and vendor management.

Key Skills:

• Strong leadership and organisational abilities
• High discretion and trustworthiness
• Multitasking and problem-solving
• Budgeting and cost management
• Communication and interpersonal skills
• Eye for detail and aesthetics
• Hands-on approach to estate maintenance

Job Type: Full-time

Pay: ₹14,651.67 - ₹43,340.34 per month

Work Location: In person