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Hexaware Technologies
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Esm Itam Lead Consultant

Esm Itam Lead Consultant

Hexaware Technologies

4 - 9 years

8 - 13 Lacs

mumbai pune chennai

Posted:-1 days ago| Platform:

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Skills Required

compliance contract management customer satisfaction relationship management compliance management asset management software asset management portfolio management maintenance customer relationship management license management

Work Mode

Work from Office

Job Type

Full Time

Job Description

ESM ITAM LEAD CONSULTANT SUMMARY:

Consultant should be an experienced professional who can help the client and customers for creating a better understanding of their software environment. His job role & responsibilities includes the software asset management, the management of subscriptions, software portfolio management & governance and compliance management for managed products as well as customer relationship management to the business units. Responsibilities:

Administrating and consulting contracts in liaison with various stakeholders.

Review licenses and/or contracts to ensure that software is covered by the contract and properly documented

Coordinate and manage software usage regarding licensing, maintenance, upgrades, and utilization and renewal payments.

Responsible for compliance in license management for vendors and verifying invoicing to vendors.

Consult and support business units in their Software needs based on global hub & spoke setup- Manage responsible contracts

Identify new or decreasing demands and/or services and interact with demand pipeline management and contract management

Perform surveys on Software needs and customer satisfaction. Generate reports

Implement all the processes needed to manage all existing and future software licenses lifecycle.

Ensuring that processes and procedures are documented for all service contracts and are available for reference

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Hexaware Technologies

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Navi Mumbai Maharashtra

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Esm Itam Lead Consultant