Job
Description
Job Purpose This role encompasses the strategic planning, execution, and oversight of ERP solutions that align with business objectives, spanning Finance, Operations, Engineering and Customer Engagement (CE). Leading a team of specialist Product Owners and architects you will ensure the D365 platform supports business objectives, drives operational efficiency, and enables cross-functional integration across all key areas of the organisation. This role is pivotal in maintaining a cohesive product vision, ensuring that changes are effectively assessed, prioritised, and delivered in a way that maximises business value and minimises risk. Responsibilities Leadership & Strategic Ownership Own the end-to-end D365 ERP product vision and roadmap, ensuring alignment with overall business strategy and transformation goals. Provide leadership, direction, and support to a team of Product Owners (Operations, Finance, Engineering and CE) each with subject matter expertise in their domain. Drive cohesion across workstreams to ensure a unified, scalable, and effective D365 solution. Act as the primary point of accountability for the integrated performance and development of the D365 platform. Cross-Functional Collaboration & Stakeholder Engagement: Work closely with senior business stakeholders to ensure the D365 solution meets the evolving needs of all business areas. Build strong relationships across Finance, Operations, Sales, Engineering and Technology teams to champion a joined-up approach to solution design and delivery. Facilitate strategic conversations and workshops to identify cross-functional opportunities, risks, and priorities. End-to-End Impact Analysis & Governance: Maintain a holistic understanding of how system changes affect business processes, data flows, reporting, and user experience across the full ERP landscape. Lead impact assessments for major changes, ensuring risks and dependencies are understood and managed across functional areas. Support governance processes around change prioritisation, release planning, and risk mitigation. Agile Delivery & Continuous Improvement: Oversee backlog refinement and planning activities across product areas, ensuring coordination and prioritisation reflect business value and interdependencies. Promote agile ways of working within the team, ensuring consistent delivery cadence and focus on iterative improvement. Monitor product performance and adoption post-release, identifying opportunities for further optimisation and user enablement. Product Roadmap & Vendor Coordination: Own the relationship with Microsoft and key partners to stay ahead of roadmap developments and new capabilities within the D365 ecosystem. Assess upcoming releases for business relevance and readiness, coordinating activities across Product Owners to ensure timely and effective adoption. Champion innovation by identifying how emerging D365 functionality can support future business needs. Essential Proven experience in leading ERP product management or ownership, ideally within the Microsoft Dynamics 365 platform. Strong understanding of business processes across Finance, Operations, and Customer Engagement. Experience in leading and developing cross-functional teams, with the ability to coach and empower Product Owners and Business Analysts. Excellent stakeholder engagement and communication skills, with experience influencing at senior leadership level. Demonstrated ability to manage complex change initiatives, balancing strategic vision with hands-on delivery. Strong understanding of agile delivery frameworks (Scrum, Kanban, SAFe) and product lifecycle management. Desirable Experience working in enterprise-scale digital transformation programmes. Familiarity with Microsoft Azure and the broader Microsoft technology stack. Understanding of data governance, integration, and reporting considerations within ERP environments. Professional certifications such as SAFe Product Owner/Product Manager, AgilePM, or equivalent. #LI-Hybrid
