Enterprise Monitoring

Duration- 6 months Location- Bengaluru. Nature of the job- 3 days WFO,2 days WFH//Shift-General Mode of interview- 1 Virtual/1 In-person (Mandatory-Only BLR candidates) Primary Skills: Experience- 8 to 10 Years. Experience in delivering Monitoring & Observability solution to customer requirements. Infra and application monitoring skills. Experience in Observability tools, AI Ops, Log aggregation (e.g. ELK), Application Performance Monitoring (e.g. New Relic) Job Description: Following are experience and essential skills required for this role. Experience in delivering Monitoring & Observability solution to customer requirements. Responsible for delivering outcomes and providing technical expertise to the Monitoring & Observability service. Be the trusted advisor to the customers. Ensure delivery in a timely, efficient and cost-effective manner. Stakeholder management across various Technology and Business teams. Ensures that technical solutions are fit for purpose, including for functional, non-functional and support requirements and to Global Technology Strategic direction. Key skills will include following implementations in Enterprise scale. o Experience in Observability tools, AI Ops, Log aggregation (e.g. ELK), Application Performance Monitoring (e.g. New Relic) o Infra and application monitoring skills. o Scripting skills like Python, Shell scripts, Java scripts o Dev ops skills like Infra as Code (e.g Terraform) , develop CI/CD pipelines, delivering in a SCRUM model. o Experience in Open Telemetry, AWS, Kubernetes will be an advantage. Good communication and influencing skills. Strong troubleshooting and analytical skills. The resource is expected to provide on-call support on a periodic basis and change support outside of the business hrs or over weekends. If needed, provide support in different shifts covering UK business hrs.