Principal Site Reliability Engineer

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.

Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.

A BS or MS in Computer Science, or equivalent. Identifies and implements complex solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance. Experience running large scale customer facing web services. Identifies and implements complex solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies. Work involves defining and documenting technical architecture of complex and highly scalable products. A minimum of 10+ years experience of running large scale customer facing web services.

Career Level - IC4

Career Level - IC4

Database SRE Job Description

The Database cloud service team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. Oracle is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world s biggest challenges.

We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customer s business critical applications.

Detailed Description and Job Qualifications:

• At least BS degree in Computer Science or related technical field.


• Experience operating a production environment at high scale with emphasis on availability, latency and healthy customer experience


• Solid experience, hands-on and understanding of Oracle database technology stack - RAC, ASM, Data Guard, Backups


• Experience with Exadata Database Machine Infrastructure preferred


• Very Good understanding of operating large scale distributed systems


• Good Scripting skills (Shell, Python)


• Experience with DevOps tools and practices, CICD tools and Agile software development methodologies preferred


• Experience with public clouds such as Oracle Cloud Infrastructure, AWS, Azure or GCP strongly preferred


• Experience in Building and managing Linux OS systems with good understanding how the Linux kernel works (IO, Network, etc.) and ability to read and understand source code preferred


• Experience in Building and managing Virtualized systems (KVM, OVM, Containers/Docker) and ability to read and understand source code strongly preferred


• Very strong analytical skills to identify problems and its root cause


• Systematic problem solving approach, combined with a strong sense of ownership and drive.

Responsibilities:

• Participate in the design, architecture and operation of large scale Distributed Database cloud service features


• Participate in research and prototyping (proof of concept) different aspect of Oracle Database Cloud service


• Define and develop monitoring infrastructure criteria for Oracle Database Cloud service


• Solve complex and difficult problems and build automation to prevent problem recurrence


• Participate in service capacity planning and demand forecasting, software performance analysis and system tuning.


• Participate in regular on call work, as part of an on call team