Solutions Analyst at Clarisights: Tactical Wizard at the Heart of Our Business Are you a data-driven insight generator ready to dive deep into marketing analytics and support multi-million dollar portfolios? Clarisights seeks exceptional Solutions Analyst who can transform complex data into actionable insights for some of the worlds most innovative, influential companies: Uber, Delivery Hero, HelloFresh, Universal Music Group, and many more. Role Overview As a Solutions Analyst at Clarisights, youre the tactical wizard at the heart of our business. Youll support Customer Success Managers, working hands-on with our powerful platform to deliver exceptional value to our customers. Your role is crucial in translating customer needs into technical specifications and turning data into insights that drive business decisions. What sets this role apart is your ability to work with a diverse tech stack, your hands-on experience in building reports and dashboards, and your knack for using data analysis tools. Youll be the go-to person for tactical execution, supporting high-agency relationships with both external and internal stakeholders, and continually finding ways to improve our customers decision-making through data-driven insights. Key Responsibilities Assist in pilot projects, helping to define success criteria and clearly define customer / business requirements translate customer needs into product features Build and optimize dashboards that showcase Clarisights value proposition Contribute to growth strategies with data-driven insights Help manage and grow relationships with large international customers Identify and execute on expansion opportunities within customer organizations Continuously optimize customer processes and drive product adoption Work hands-on with the Clarisights platform and various data analysis tools Build and maintain reports and dashboards using customer and Clarisights tech stacks Translate customer requests into technical specifications for the engineering team Assist in feature prioritization and delivery Provide tactical support for go-to-market strategies and product marketing initiatives Serve as a key liaison between customers, PMs, and the engineering team Ideal Candidate Were looking for individuals who excel in three core areas: Data Analysis and Insight Generation: You have a knack for turning raw data into meaningful insights. Youre comfortable working with large datasets and have experience using tools like Python or R for data analysis. Technical Proficiency: You have hands-on experience with BI tools, data storage solutions, and analytics platforms. Youre adept at building reports and dashboards and can quickly learn new tools and technologies. Customer Understanding: You have the ability to understand customer needs and translate them into technical requirements. Youre curious about how businesses operate and how data can drive their success. You might have a strong background in data science or analytics, a junior product manager looking to specialize in data-driven products, or a data analyst seeking to transition into a product role. (Not sure? Talk to us!) Experience - 3 - 5 years What Makes an Exceptional Solutions Analyst at Clarisights? Proven track record of generating data-driven business insights Strong technical skills, including experience with SQL and preferably Python or R Hands-on experience building reports and dashboards with BI tools Excellent communication skills, able to explain complex technical concepts to non-technical stakeholders Deep appreciation for data: its sources, storage, usage, and business-transforming potential Technical curiosity and ability to quickly learn new tools and systems Problem-solving skills with a tactical, execution-focused mindset High attention to detail and commitment to data accuracy Technical Landscape At Clarisights, Solutions Analyst work extensively with a diverse technical ecosystem. Familiarity with these tech stacks is crucial for success in this role: Customer Stack: BI Tools: Looker, Clicksense, Tableau Hybrid Solutions: Datorama, Mode Analytics, Metabase, Domo Storage & Compute: GCP, Bigquery, Snowflake, Redshift, Azure Cloud Essentials: Excel, Google Sheets, SQL Clarisights Stack: Metabase (Metadata layer) Kibana (ELK Stack) Graphana (Metrics) Competitor Stack: Funnel, Supermetrics, Datorama, Adverity, Fivetran Hands-on experience with Excel, Google Sheets, SQL, and at least one BI tool is expected. Knowledge of Python or R for data analysis is a significant plus. Your ability to work with these tools and quickly learn new ones will be key to your success as an PS at Clarisights. The Problem Lifecycle As an PS youll be deeply involved in various stages of the problem lifecycle, including: Analyzing customer data and reporting challenges Building and optimizing dashboards and reports Assisting in data integration and quality assurance Supporting pilot execution and feedback collection Helping transition pilots to full implementation Continuously improving product usage through data-driven insights Supporting upsell opportunities with detailed analytics Your Journey at Clarisights When you join Clarisights as an Solutions Analyst your path to success is clearly defined: Months 0-3: Immerse yourself in our product, customers, and processes. Youll learn to execute assignments with support from Customer Success Managers and other team members. Months 3-6: Begin to independently manage tasks and internal stakeholders. Youll take ownership of small projects and portions of larger projects. Month 6 onwards: Start to independently handle customers with support from CSMs. Youll gradually take on more strategic responsibilities. This structured progression ensures youre well-equipped to grow from a tactical wizard into a strategic thinker, setting you up for success. Application Process Our hiring process takes 2-3 weeks and includes: Initial screening call Technical interview focused on data analysis skills Practical assignment involving report building and data insight generation Final interview with the founder We welcome applicants with 2-4 years of relevant experience. If youre excited about turning data into business insights and ready to be at the heart of a fast-growing SaaS business, we want to hear from you! Clarisights is an equal-opportunity employer that welcomes applicants from all backgrounds.
React.js, Redux, Typescript, Ruby on Rails, PostgreSQL, Clickhouse, Spark, Scala, Elixir, Kubernetes, Graphite, Redis, Python. What We re Looking For We are eager to speak with SREs who are not just looking for a role but are excited about shaping their position to match their aspirations and our evolving needs. We seek professionals with 3 to 5 years of experience who embody the following qualities: Must haves Reliability and Performance Focus: A deep understanding of maintaining and improving system reliability, performance, and scalability. Experience with monitoring, incident response, and system optimization is essential. Strong Fundamentals - Strong Foundations in Linux and Networking. Should have worked with Kubernetes, cloud infra. ( GCP, Azure, AWS etc ) Problem-Solving and Innovation: A hacker mentality with the ability to tackle complex problems, iterate on solutions, and innovate to improve system reliability and user experiences. Self-Management and Transparency: Ability to manage your time, tools, and projects with self-awareness and openness. We support you with feedback and tools to grow but value independence and responsibility. Collaborative and Positive Attitude: You will work in small, cross-functional teams, so a collaborative and optimistic approach is crucial. Continuous Learning: A willingness to stay updated with the latest industry practices and technologies, and a readiness to learn new things outside your usual scope. Adaptability: You should have strong opinions but be open to evolving your views when necessary. Good to have Exceptional Engineering Skills: You should have strong programming skills and experience in software engineering principles. Enthusiasm for coding and problem-solving is a must. Engineering and Operations Expertise: Proficiency in managing large-scale distributed systems and familiarity with infrastructure as code, CI/CD pipelines, and cloud services. What you will do Enhance System Reliability: Focus on redesigning and rebuilding our systems to ensure they are robust, scalable, and ready for future growth. Strengthen Security: Implement and maintain best practices for system and data security. Proactively identify vulnerabilities, respond to incidents, and ensure infrastructure is resilient against threats. Drive Compliance: Help ensure our infrastructure and processes meet global compliance and regulatory standards (e.g., GDPR, SOC 2, ISO27001). Work closely with internal teams to embed compliance into day-to-day engineering practices. Build and Maintain Systems: Develop, maintain, and improve systems and subsystems related to infrastructure, ETL automation, and data processing. Collaborate on Solutions: Work closely with our Customer Success and Solutions Engineering teams to address and solve emerging customer challenges. What we offer Ownership . You won t be delegated tasks. You will be given ownership and accountability of outcomes and all the support you need. It is your task to figure out how to remove roadblocks and reach desired outcomes. Learning . We are just getting started and you will have a unique vantage point on how to build a company with a very strong product and massive customer demand. You will probably learn more than you ever thought in the process. These learnings are most likely the most valuable thing we can offer. Curious people thrive at Clarisights. Meaning. At Clarisights your work matters. It has consequences. Our engineers work on projects that are unique in vision and unsurpassed in scale. Our talent team is building a world-class team across every function. And our SSMs are more than just advocating for a product: they are changing the way companies work with data. Wealth. We pay competitive salaries and offer generous equity. And we re building a workplace that is low-anxiety, light-management, high-impact and collegial. We want people to do good work, with great people in a kind environment.