Enterprise Architect

About the Role

Dynamics 365 Workflow Specialist

Key Responsibilities

• Design workflow structures for

  Finance

  (PR/PO approvals, payments, budgeting) and

  HR

  (leave, overtime, onboarding).
• Document workflow logic including

  routing

  ,

  triggers

  ,

  escalation rules

  , timelines, dependencies, and

  exception handling

  .
• Create

  BPM (Business Process Model)

  diagrams and ensure all workflows comply with Microsoft Dynamics 365 workflow standards and best practices.
• Collaborate with technical developers to translate workflow logic into automated processes.
• Support configuration, testing, and validation of workflows during

  UAT

  .
• Troubleshoot workflow failures and enhance performance where required.
• Work with business stakeholders to refine approval flows and improve process efficiency.

Preferred Qualifications

• Experience working with

  Dynamics 365 Finance & Operations

  workflows.
• Strong understanding of Finance and HR business processes.
• Ability to document processes using BPM tools.
• Excellent communication and problem-solving skills.