Engineering Manager

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

Overview:

Responsibilities:

Qualifications

● Education: Bachelor's Degree in the technical field OR equivalent work experience
● A minimum of 10 years of relevant professional work experience● A minimum of 3 years of experience in managing a high performing engineering team● A minimum of 6 years of object-oriented software development experience as an individualcontributor● Experience developing software in a commercial software product developmentenvironment● A polyglot in programming languages with the ability to learn new technologies as the needarises● Experience building large-scale performance services● Experience leading teams that built software products

Additional Information

Fresh vision. Real impact. Come build it with us.