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Proxima Human Capital Management
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Engineer / Senior Engineer (Customer Support Service)

Engineer / Senior Engineer (Customer Support Service)

Proxima Human Capital Management

3 - 8 years

5 - 10 Lacs

Bengaluru Delhi / NCR

Posted:1 week ago| Platform:

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Skills Required

Installation Compressors After Sales Service Customer Satisfaction Index Reciprocating Field Service Warranty Management Servicing Technical Services Commissioning Service Engineering After Market Service After Sales Support Rotating Equipments Service Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key responsibilities Manage all aspects of the after sales support viz. Installation, commissioning, operation, maintenance, overhauls, servicing and troubleshooting of high-pressure compressor systems and accessories at various customer sites across the states of Tamil Nadu, Andhra Pradesh, Telangana, Karnataka, Kerala, Odisha, Jharkhand, Chhattisgarh & West Bengal. He may also be required to travel across India when necessary. Promotion of Spare parts & Service products. Technical support to customers and business partners. Identifying prospects, implementing the service plans / policies and achieving business goals. Regular customer contact to review the quality & performance of the companys products & services and reporting the same. Field complaint redressing. To work closely with the other departments of the company for achieving the companys business objectives / goals. Follow ISO procedures as well as systems laid down by the company from time to time. Coordination between HO, Customers and vendors / service contractors and ensuring timely support. Any other related duty that may be assigned by the company. Preferred Profile Graduate / Diploma Engineer in Mechanical or Electrical Engineering with 3 - 8 years of experience with OEM / Dealers of reciprocating Compressor or Low-Pressure Reciprocating or rotary compressors / Engine. Hands-on experience in installation, commissioning, overhauling, servicing and troubleshooting on reciprocating / Rotary compressors / Engines / Generator Sets etc. Experience in writing site activity reports, visit reports and various other forms Extensive knowledge and experience on use of tools, tackles, measuring instruments.

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Proxima Human Capital Management

www.proximahcm.com

Human Resources

Talent City

50 Employees

11 Jobs

Key People

John Doe

CEO
Jane Smith

Chief Operating Officer
Alice Johnson

Head of Talent Acquisition

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