Engineer - IT Operations & Infrastructure

About The Company

Position:

Location:

Experience Required:

Qualification:

Role Overview

Automation Engineer

Network Operations

Development teams

Key Responsibilities

• Automation Development & Testing
• Design, develop, and maintain automation scripts and tools to optimize network operations.
• Test automation use cases in collaboration with the development and network teams before deployment to production.
• Ensure automation solutions are scalable, secure, and compliant with organizational standards.
• Collaboration & Coordination
• Act as a point of contact with vendor development teams to track automation use cases, enhancements, and fixes.
• Collaborate with the operations team to hand over tested and validated automation use cases.
• Work closely with cross-functional teams (Network, Security, Development, and Operations) to gather requirements and implement solutions.
• Incident & Performance Management
• Support incident management by troubleshooting automation-related issues and coordinating with vendor teams for resolution.
• Monitor and ensure the performance, stability, and availability of automation tools.
• Provide operational support and documentation for automated processes.
  

Required Qualifications & Skills

• Education: B.E./B.Tech in Computer Science, Electronics, IT, or related field.
• Technical Skills:
• Strong knowledge of networking concepts (Routing, Switching, Firewalls, Load Balancers, VPNs).
• Good understanding of security principles and tools.
• Hands-on experience with automation frameworks, scripting, and coding (Python, Ansible, Shell, or similar).
• Familiarity with CI/CD pipelines, APIs, and version control systems (Git, GitHub, GitLab).
• Professional Skills:
• Strong analytical and troubleshooting skills.
• Excellent communication and stakeholder management abilities.
• Ability to work independently as well as in a collaborative environment.
  

Preferred Skills (Good To Have)

• Experience with ServiceNow, Jira, or other ITSM tools.
• Knowledge of cloud networking and automation (AWS, Azure, GCP).
• Exposure to DevOps methodologies and tools.