Engineer I

Introduction: A Career at HARMAN Digital Transformation Solutions (DTS)

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, and Revel
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience
  

About The Role

Responsible for developing, enhancing, and maintaining AI Chabot applications. The role involves designing and building flows, coding, testing, debugging, and documenting programs, while supporting corporate systems architecture. Expertise in REST API integrations, Chabot development, automation, and data refinement tools.

What You Will Do

Key Responsibilities:

• Experience in development of virtual agents (Chatbots, Voicebots) and natural language processing
• Experience working with one or more AI/NLP platforms – Cognigy AI, DialogFlow, Alexa, Converse.ai, Amazon Lex, Rasa, Luis, Kore.AI, Microsoft Bot Framework, IBM Watson etc.
• Knowledge of one or more of the following technologies: Typescript, JavaScript, Node.js
• Experience in training Chatbots by analyzing historical chat conversations or large amounts of user generated content and process data
• Practical knowledge of formal syntax, formal semantics, corpus analysis, dialogue management
• Good problem-solving ability
  

What You Need To Be Successful

• Experience in building end-to-end pipelines for developing AI-based conversational applications
• Strong understanding of API integrations, single sign-on (SSO), and token-based authentication
• Hands-on experience with Postman for API testing, automation, and debugging
• Knowledge of CI/CD pipelines (ex: Bamboo, Bitbucket) with end-to-end automation
• Ability to develop unit test cases in line with project-specific standards
• Proficient in working with HTTP, sockets, REST, and other web services
• Skilled in extracting keywords and topics from chat logs.
  

Bonus Points if You Have

• Bachelor’s degree required.
  

What Makes You Eligible

• Familiarity with Chatbot tool Cognigy AI
• Experience working on Generative AI and Agentic AI
• Experience in Typescript, NodeJS
• Familiarity with Sprinklr Tool
  

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development
  

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training, and competitive compensation. (www.harman.com)