Job
Description
ABOUT FLUTTER ENTERTAINMENT Flutter Entertainment is a global leader in sports betting, gaming, and entertainment, with annual revenues of $11.7 Bn and a customer base of over 12 million players (in 2023) driven by a portfolio of iconic brands, including Paddy Power, Betfair, FanDuel, PokerStars, Junglee Games and Sportsbet. Listed on both the New York Stock Exchange (NYSE) and the London Stock Exchange (LSE), Flutter was recently included in TIME's 100 Most Influential Companies of 2024 in the 'Pioneers' section. Our ambition is to transform global gaming and betting to deliver long-term growth and a positive, sustainable future for our sector. Working at Flutter is a chance to work with a growing portfolio of brands across a range of opportunities. We will support you every step of the way to help you grow. Just like our brands, we ensure our people have everything they need to succeed. FLUTTER ENTERTAINMENT INDIA Our Hyderabad office, located in one of India’s premier technology parks is the Global Capability Center for Flutter Entertainment. A center of expertise and innovation, this hub is now home to over 780+ employees working across Customer Service Operations, Data and Technology, Finance Operations, HR Operations, Procurement Operations, and other key enabling functions. We are committed to crafting impactful solutions for all our brands and divisions to power Flutter's incredible growth and global impact. With the scale of a leader and the mindset of a challenger, we’re dedicated to creating a brighter future for our customers, colleagues, and communities. OVERVIEW OF THE ROLE We are seeking a proactive and detail-oriented Employee Relations (ER) Coordinator to join our Human Resources team. The ER Coordinator will support the Senior Manager of Employee Relations in handling employee matters, developing and maintaining employee relations documentation, and ensuring consistent policy application. This role plays a critical part in fostering a positive work environment through policy management, employment law research, cross-functional collaboration, and training support. This is a fantastic opportunity for someone looking to build a career in Employee Relations. Whether you're early in your HR journey or looking to specialise, this role offers hands-on experience with the support and guidance of an experienced team. You'll be joining a collaborative and inclusive environment where learning is encouraged, questions are welcomed, and development is a priority. If you're passionate about people, keen to grow your ER knowledge, and ready to learn in a safe and supportive setting — we’d love to hear from you. KEY RESPONSIBILITES Assist the Senior Manager, Employee Relations in addressing and resolving complex employee matters with professionalism Draft, review, and update HR policies and procedures to ensure compliance with applicable laws and alignment with company culture and values Being the first point of contact for ER matters on the site taking enquires and directing people as appropriate Create, organize, and maintain comprehensive documentation related to ER cases in accordance with legal and internal standards Conduct employment law research to support internal policy decisions and ER case management Collaborate with cross-functional teams to ensure consistent and effective communication and implementation of HR policies across departments Partner with Learning & Development and ER teams to support and co-facilitate employee relations training and policy awareness programs Maintain confidentiality and handle sensitive employee information with the utmost discretion Comfortable in picking up occasional employee investigations under the support of the ER management team TO EXCEL IN THIS ROLE, YOU WILL NEED TO HAVE Bachelor’s degree in human resources, Business Administration, or a related field 2 - 3 years of experience in any Human Resources role. Employee Relations experience would be an added advantage. Reasonable understanding of HR policies, workplace practices, understanding of employment law is desirable Excellent organizational, written, and verbal communication skills High level of integrity and professionalism when handling confidential information Keen to develop and build an ER career Reasonable knowledge of MS Office BENEFITS WE OFFER Access to Learnerbly, Udemy , and a Self-Development Fund for upskilling. Career growth through Internal Mobility Programs . Comprehensive Health Insurance for you and dependents. Well-Being Fund and 24/7 Assistance Program for holistic wellness. Hybrid Model : 2 office days/week with flexible leave policies, including maternity, paternity, and sabbaticals. Free Meals, Cab Allowance , and a Home Office Setup Allowance. Employer PF Contribution , gratuity, Personal Accident & Life Insurance. Sharesave Plan to purchase discounted company shares. Volunteering Leave and Team Events to build connections. Recognition through the Kudos Platform and Referral Rewards . WHY CHOOSE US Flutter is an equal-opportunity employer and values the unique perspectives and experiences that everyone brings. Our message to colleagues and stakeholders is clear: everyone is welcome, and every voice matters. We have ambitious growth plans and goals for the future. Here's an opportunity for you to play a pivotal role in shaping the future of Flutter Entertainment India
