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2.0 - 7.0 years

3 - 3 Lacs

Kolkata

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Pleasant personality Good command on English Complete charge of filing and documentation Calendar Management Coordination, follow ups Organize and manage events 2 years at least as EA to Director/CEO/MD Female only Location- Near Science City

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1.0 - 4.0 years

2 - 4 Lacs

Gurugram

Work from Office

Hi , We are looking for a detail-oriented and customer-focused Email Support Executive to join our team. In this role, you will be responsible for responding to customer inquiries, resolving issues, and ensuring customer satisfaction through timely and professional email communication. Key Responsibilities: Respond promptly to customer inquiries received via email. Understand customer issues and provide accurate, valid, and complete information. Resolve product or service problems by clarifying the customer's complaint, determining the cause, and selecting the best solution. Document all interactions and maintain detailed records of customer communication. Follow up with customers to ensure their issues are resolved satisfactorily. Collaborate with internal teams such as Sales, Technical Support, and Product Development to resolve complex queries. Maintain a high level of professionalism and empathy in every interaction. Meet performance metrics such as response time, resolution time, and customer satisfaction scores. Requirements: Bachelors degree or equivalent experience preferred. 1-3 years of experience in a customer support or service-related role (email-based preferred). Excellent written communication skills in English. Strong problem-solving skills and attention to detail. Ability to multitask, prioritize, and manage time effectively. Familiarity with customer support tools (e.g., Zendesk, Freshdesk, Help Scout) is a plus. Basic knowledge of [industry/product] is a plus. Preferred Skills: Patience and empathy in dealing with customers. Ability to stay calm under pressure. Strong organizational and documentation skills. Proactive approach to identifying and solving recurring customer issues. Role & responsibilities Preferred candidate profile

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1.0 - 5.0 years

2 - 3 Lacs

Noida

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Responsibilities: * Prepare salaries, process invoices, perform data entry ops. * Excel proficiency required; internet skills necessary. * Tally financials, manage accounts payable/receivable. Flexi working

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3.0 - 5.0 years

3 - 5 Lacs

Noida, Greater Noida

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to manage customer relations and post-sales operations for a reputed real estate developer. The role involves handling client queries, Email, Legal, coordinating documentation, payments, handovers, and ensuring high customer satisfaction.

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0.0 - 3.0 years

2 - 2 Lacs

Ghaziabad

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Role Description This is a full-time onsite role as Assistant merchandiser in mixed products located in Ghaziabad. The candidate will be responsible for sourcing, production and quality control on a day-to-day basis. Smooth working knowledge of Excel Annual bonus

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1.0 - 6.0 years

1 - 3 Lacs

Gurugram

Remote

Cordination. Handling social media channels and Branding .Well versed with Professional Email writing, payment follow .familiar with different email marketing plat. Join below whatsapp channel- https://chat.whatsapp.com/E1OE3fNYt7g7rAKeYWdNL5 Required Candidate profile Job Postings.MIS Updation & with appropriate formatting.basic formatting to create different agreements and documentation Join below whatsapp channel- https://chat.whatsapp.com/E1OE3fNYt7g7rAKeYWdNL5 Perks and benefits https://chat.whatsapp.com/E1OE3fNYt7g7rAKeYWdNL5

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0.0 - 5.0 years

0 - 2 Lacs

Bengaluru

Work from Office

Role & responsibilities Respond to customer queries and complaints via email within defined SLAs. Provide accurate, valid, and complete information using appropriate tools and resources. Document customer interactions and maintain detailed records of inquiries and resolutions. Escalate unresolved issues to the appropriate internal teams for further investigation. Collaborate with team members and other departments to ensure timely issue resolution. Maintain quality standards and follow all email and communication protocols. Work with CRM tools (e.g., Zendesk, Freshdesk, Salesforce) to manage and track tickets. Identify trends in customer feedback and report them to relevant stakeholders. Preferred Qualifications: Experience in industries like e-commerce, telecom, healthcare, or banking is a plus. Exposure to chat or social media support (optional but advantageous). Ability to handle confidential information responsibly. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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0.0 - 2.0 years

1 - 2 Lacs

Ranchi

Work from Office

Candidate must have communication skills in English, social media marketing knowledge, selling skills.It is a desk job .

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1.0 - 5.0 years

1 - 3 Lacs

Bengaluru

Work from Office

Responsibilities: * Manage office operations: scheduling, maintenance * Coordinate administrative tasks: emails, documents, meetings * Oversee administrative activities: data entry, filing, phone calls Provident fund

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3.0 - 7.0 years

2 - 3 Lacs

Kolkata

Work from Office

Role & responsibilities Coordination & Communication: Working with other departments to facilitate smooth workflow, ensure efficient operations, and maintain communication between teams. Data Management & Record Keeping: Accurately recording and updating information in databases, maintaining organized files, and ensuring data integrity. Administrative Tasks: Assisting with general administrative duties like scheduling, preparing reports, and managing correspondence. Customer Support: Responding to inquiries, resolving issues, and providing information to customers or clients, sometimes as a point of contact. Proficiency in Office Software: Familiarity with MS Office suite (Word, Excel, PowerPoint) and other relevant software. Attention to Detail: Accuracy and thoroughness in data entry, record-keeping, and other tasks. Candidate Preference English Medium Candidate with fluent English communication & English writing skills .

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2.0 - 7.0 years

1 - 3 Lacs

Kanpur

Work from Office

Responsibilities: * Manage director's schedule & correspondence * Draft letters, emails & reports * Coordinate meetings & events * Ensure timely communication with stakeholders * Provide administrative support

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0.0 - 2.0 years

1 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hiring for International Chat Process GET INCENTIVES OF 15-20k apart from salary 05 days working Pure chat process Both side cabs Night shifts Whatsapp your details on 8826673317 Required Candidate profile Should be motivated and good typing skills

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5.0 - 10.0 years

8 - 12 Lacs

Mumbai, Mumbai (All Areas)

Work from Office

Job Description We are seeking an experienced Executive Secretary to join our Executive Assistant team and provide secretarial and administrative support to the Leadership Team . This is a collaborative team-based role where you will work alongside other Executive Assistants to coordinate schedules, manage travel, handle expenses, support meetings, and ensure smooth daily operations for multiple senior managers in a fast-paced corporate environment. Key Responsibilities Work closely with other EAs to manage multiple team calendars, schedule meetings, fix appointments, and coordinate domestic & international travel arrangements for senior management. Organise Board Meetings and leadership reviews: prepare agendas, draft minutes, circulate action points, and track follow-ups. Assist with expense management, vendor coordination, and reimbursement processes. Draft professional letters, emails, presentations, reports, and other documents with accuracy and attention to detail. Maintain organised filing systems and confidential records for secure and easy retrieval. Act as a central point of contact for internal departments and external stakeholders as part of the EA team. Coordinate logistics for team events, offsites, and special projects. Proactively support daily workflows, resolve scheduling conflicts, and ensure seamless administrative support within the EA team. Key Skills Required Minimum 4-10 years of experience as an Executive Secretary, Team Secretary, or Executive Assistant in a fast-paced corporate environment (financial services, consulting, or similar preferred). Proven experience in Secretarial Activities, Calendar & Travel Management, Expense Handling, and Board Meeting coordination. Excellent interpersonal and communication skills, both written and verbal. Strong skills in drafting professional letters, emails, presentations, and reports. Proficiency in MS Office Suite (Word, Excel, PowerPoint). Highly organised, detail-oriented, and able to manage multiple priorities as part of a team. Demonstrates confidentiality, professionalism, and integrity. Work Location: Lower Parel, Mumbai (In-office)

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2.0 - 5.0 years

2 - 3 Lacs

Pune

Work from Office

Responsibilities: * Book keeping in tally,AP/AR/Bank Reco/GST/TDS/PT/Payroll process *Statutory IRDA reports/MIS/Billing/Reco with IC,Reco with point of sales * Oversee financial operations from A-Z

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5.0 - 10.0 years

2 - 3 Lacs

Chennai

Work from Office

Responsibilities Manage the Director's/ CEO calendar and schedule meetings. Handle correspondence, including emails and letters. Coordinate travel arrangements and itineraries. Prepare and edit documents, reports, and presentations. Organize and maintain files and records. Assist with planning and coordinating events and meetings. Liaise with internal and external stakeholders on behalf of the Director/ CEO Perform other administrative duties as assigned. Qualifications Any UG / PG degree Previous experience as an secretary or EA, preferably in a corporate/ advertising agency setting. Excellent written and verbal communication skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to maintain confidentiality and exercise discretion. Professional demeanor and appearance. Skills Microsoft Office Suite Calendar Management Travel Coordination Document Preparation File Organization Communication Skills Time Management Event Planning

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1.0 - 2.0 years

4 - 5 Lacs

Pimpri-Chinchwad

Work from Office

*Job Title:* Business Analyst, *Location :* Pimpri, Pune (Work From Office), *office time* : 1:30PM to 9:30PM IST (Mon-Fri), Requirements: Excellent Communication Skills (Must) Canva (Basics) Tech-savvy and self-motivated Familiar with AI tools like ChatGPT Detail-oriented and reliable Immediate joiner preferred

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0.0 - 1.0 years

2 - 3 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

Work from Office

Email Process Us shift Excellent communication & written skills can draft professional emails Rotational Shift HSC freshers can apply Andheri

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0.0 - 3.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Job Description: We are seeking a skilled Chat & Email Support Agent to deliver top-notch customer service to our UK clients. The ideal candidate will have strong English writing skills and a fast typing speed. This role involves handling customer queries through chat and email, so experience in non-voice support is a must. Key Responsibilities: Provide efficient support via chat and email for UK customers. Respond to customer inquiries, complaints, and troubleshooting issues promptly. Ensure customer satisfaction through accurate, clear, and professional communication. Maintain proper documentation for each customer interaction. Requirements: Excellent written communication skills in English. Strong typing skills (minimum 40 WPM). Ability to handle multiple customer interactions simultaneously. Flexibility to work in rotational shifts and rotation week-offs. Prior experience in chat or email-based customer service is a plus. Shift Details: Rotational Shifts : Flexibility to work different shifts as per business needs. Rotational Week Offs : Weekly offs will rotate based on shift schedules. If you're proactive, detail-oriented, and passionate about customer service, wed love to have you on our team! Industry: Media agency/IT-Software / Software Services Compensation: Fixed Salary + Allowances

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2.0 - 3.0 years

3 - 5 Lacs

Mumbai Suburban, Mumbai (All Areas)

Work from Office

Role & responsibilities 1. Handle email correspondence, document management, and timely follow-ups. 2. Follow up with clients and coordinate meetings as required. 3. Draft and issue appointment letters and other formal documents for clients. 4. Maintain confidentiality and ensure smooth communication within the organization. 5. Prepare reports, presentations, and other business documents. 6. Coordinate and support internal meetings, conferences, and office events. 7. Take regular follow-ups with the internal team to track the progress of assigned tasks. 8. Collaborate with different departments to ensure efficient workflow and task completion. 9. Assist in administrative and operational tasks to support business activities. Various other responsibilities would be assigned from time to time

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1.0 - 3.0 years

1 - 2 Lacs

Zirakpur

Work from Office

Responsibilities: Manage accounts payable process from invoice receipt to vendor payment. Communicate with vendors via email regarding payment status. Ensure timely and accurate processing of AP transactions.

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2.0 - 4.0 years

2 - 3 Lacs

Gurugram

Work from Office

Essential Qualifications: Graduation in any field. Required Skills: Strong Communication Skills: Both verbal and written communication skills are essential. Follow-Up Skills: Ability to effectively follow up on tasks, meetings, and projects. Smart & Professional Demeanor: Must be proactive, adaptable, and possess a positive attitude. Basic Excel & Google Drive Proficiency: Ability to handle basic functions in Excel (e.g., data entry, simple formulas) and comfortable with Google Drive tools (Docs, Sheets, etc.). Roles and Responsibilities: Assist Senior Management: Provide support to the senior management with daily administrative tasks. Follow-Up & Coordination: Ensure that all tasks, meetings, and follow-ups are effectively managed. Communication: Act as a point of contact for internal and external communication and correspondence. Data Management: Organize and manage documents, reports, and other critical information using tools like Google Drive and Excel. Scheduling & Planning: Coordinate meetings, appointments, and other activities for the executive. Desired Attributes: Strong attention to detail and time management. Ability to work under pressure and prioritize tasks effectively. Smart and professional demeanor with a keen willingness to learn.

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0.0 - 2.0 years

1 - 2 Lacs

Bengaluru

Work from Office

Responsibilities: * Handle client calls & emails * Resolve complaints promptly * Maintain professional communication with clients * Manage call flow, prioritize tasks * Write clear emails & respond timely

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5.0 - 10.0 years

12 - 15 Lacs

Pune, Bengaluru

Hybrid

Job Description- Executive Assistant Job Description: Has at least 5-6 years of relevant work experience as a virtual assistant is a must Good communication skills with have proven ability in handling client/vendor calls and good email writing skills. Responsible for Administrative Services, like calendar bookings, Travel & Expense, Reports, etc Responsible for timely and accurate MIS reports on a weekly/monthly basis Ability to prioritize items Perform tasks with a high degree of accuracy and consistency, in a timely manner Create and maintain operational documents and perform activities accordingly. Desired candidate profile: Candidate should be a Graduate or a Post Graduate above 50% aggregate is a must Exceptional communication skills (Verbal and Written) Proficiency in tools such as MS Word, MS Office and Excel Open to rotational shifts. Minimum work experience should 6 years in an international BPO/KPO with at least 4+ years as a virtual assistant Any women candidates from Sabbatical is welcomed Working Hours: Should be flexible to work either in US shift (6PM – 2.45 AM) or UK (3 PM – 11.45 PM) Hybrid Working Mode (1 Week WFH/month)

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0.0 - 1.0 years

90 - 95 Lacs

Gurugram

Work from Office

Email writing Knowledgea Handling incoming calls and other communications. Managing filing system. Recording information as needed. Greeting clients and visitors as needed. Updating paperwork, maintaining documents, and word processing. Required Candidate profile

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0.0 - 2.0 years

0 Lacs

Bengaluru

Work from Office

You will be the POC for our customers, handling queries across phone, email, and chat channels. 0-2 exp; Hindi & English is a must, chat/non voice chat process. Expected to provide timely, and empathetic responses, ensuring customer satisfaction. Perks and benefits PF, Gratuity, Health Insurance

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