782 Email Writing Jobs - Page 11

Role & responsibilities: Attending calls & forwarding to respective concern person Attending guest & direct them to concern person Induction Calling Given by HR Mailing To Candidate for induction Assist with other task assign by other departments Maintain Inward & outward Preferred candidate profile: Excellent Communication & Interpersonal Skills. Ability To Multitask & Handle Pressure. Basic Knowledge Of Office Software & Equipment. Previous Experience In A Front Desk Role. Interested candidates can share CV on 7486884212 or ta_hr4@mas.co.in

Responsibilities: * Manage director's calendar & schedule appointments * Coordinate meetings & travel arrangements * Draft letters & emails on behalf of director * Provide administrative support as needed

Job Summary: GLA University, Greater Noida, is seeking a highly organized and proactive Executive Assistant to support senior leadership in administrative, strategic, and communication tasks. The ideal candidate will be professional, detail-oriented, and capable of handling sensitive information with discretion. Key Responsibilities: Manage and coordinate calendars, meetings, and appointments for senior executives. Organize domestic and international travel arrangements, including itineraries, accommodation, and transport. Prepare reports, presentations, and other documents as required. Handle confidential correspondence and maintain discretion at all times. Attend meetings, take minutes, and ensure timely follow-up on action items. Support event planning, conferences, and official university functions. Monitor emails and other communication channels to ensure timely responses. Assist in coordinating departmental activities and ensuring smooth office operations. Maintain an organized filing system of paper and electronic documents. Key Skills: Excellent written and verbal communication Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) Time management and multitasking Strong organizational and problem-solving skills Familiarity with digital tools like Zoom, Google Workspace, or equivalent Qualifications & Experience: Graduate/Postgraduate in any discipline (preferably with specialization in Administration or Management) 2-4 years of proven experience as an Executive Assistant or in a similar administrative role Experience in educational institutions will be an added advantage Working Conditions: Full-time, On-site

Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9773553319 / 7738521154 / 8080126356 /8169642494 Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

Calendar Management, Travel Coordination, Task Prioritization, Information Management, Relationship Management, Expense Management, Personal Assistance, Event Planning, Email and Letter drafting, Hotel Booking Required Candidate profile C-suite executives, Strong organizational & time-management skills, Proficiency in Microsoft Office Suite ,can take new tasks and challenges, High level of accuracy and attention to detail

Responsibilities: * Provide administrative support to MD * Manage calendar & travel requests * Draft letters & emails * Coordinate meetings & events * Book hotels & manage logistics

Role & responsibilities MOL and Live Chat Process The process involves addressing end to end inquiries related to Members (Health insurance) preauthorization, policy servicing, claim assessment, complaints, and any other policy and claimsrelated queries through Live chat or email. These professionals are required to have a complete understanding of all the products/services portfolio to aid in responding to queries. Job Description • Seeking bright, articulate, detail-oriented candidates with a desire to help us exceed our customers expectations. Our Member Online and Live Chat team plays a critical role in delighting our customers through delivering timely, accurate, and professional service via email and Live Chat. • Need to a have deep understanding of health insurance policies, procedures, and claim processing to provide accurate and timely assistance to members. • Understanding of the life cycle of the AXA Health insurance claims life cycle from Policy Servicing, Underwriting, Pre-authorization, Assessment, Complaints. Provider sourcing etc., • Collaboration with internal teams will be essential to resolve complex member issues and will be expected to escalate cases when necessary to ensure timely resolution. • Require accurately documenting member interactions and information for tracking and reporting purposes. • Create a Complaint log where the member expresses dissatisfaction regarding the services. • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. • Ensure compliance with company policies, procedures, and regulatory requirements while assisting members with their inquiries. • Stay always updated with companys new product/services and policies. • Meeting individual and team-based productivity targets, including the handling of a minimum of 2 concurrent chats while maintaining high-quality service. • Achieving and maintaining a customer satisfaction rating of 95+ • Meeting response time targets for live chat and email inquiries, with an average response time of 2 mins or less for live chat and less than 24 hours for emails. • Demonstrate a customer-centric approach by maintaining a positive and professional demeanor during all customer interactions. Preferred candidate profile Graduate / post-graduate degree. • Typing Proficiency: 40-60 wpm. • Excellent communication skills with a strong command of written language as this process requires interaction with UK Customers (Communicate professionally, use proper grammar, punctuation, and spelling in complete) • Competent in MS office and web browser environments. • Work in rotational shifts between 07:30 AM to 1:30 AM (IST), Monday to Sunday. • Weekly off - 2 days

We are hiring an Accounts & HR Executive to handle daily accounting tasks, payroll, staff monitoring, and basic HR/admin duties. Must be detail-oriented with experience in accounts and HR op. Prepare monthly budgets, manage cashflows & bank reco etc.

Feliz Envio Industries Pvt. Ltd. seeks a female Sales Coordinator in Navi Mumbai. Must coordinate orders, manage sales data, handle client queries, and support the team. 3 to 5 yrs experience, MS Office skills, and good communication required. Provident fund Annual bonus

2 Job Role: Project Coordinator Transmission Line Project in Power sector for ghaziabad. Report to: Head Office . Minimum Qualification: B.Tech/M.Tech/Diploma in Electrical Engimeering Job Location:- Ghaziabad/ Surya nagar Experience : 5 - 07 years (Predominantly in Transmission line project in Power sector . Salary:- 3.5 LPA- 4.8 LPA Job Description:- 1. Planning, coordinating and controlling manpower and materials for transmission line project execution 2.Supervising all the electrical, civil and mechanical works involved in the execution of transmission line projects. 3. Manage of product/ materials and equipment to be used in various systems. 4. Manage the installation methods & correct sequence of work. 5. To draw up plans, write briefs and report on progress in a timely manner. 6. To carry out tests on systems and make changes to plans where necessary 7. To monitor the installation of services and manage their maintenance till handover 8. Managing operations for whole site and work

* Bachelors degree in information technology, Computer Science, or a related field (or equivalent experience). * 1-2 Years of experience in a technical support role is must. * Strong problem-solving skills and the ability to troubleshoot technical issues independently. * Excellent communication and interpersonal skills, with a customer-focused mindset. * Familiarity with ITIL principles and service desk best practices is a plus. * Willingness to work in a dynamic and fast-paced environment, with the ability to adapt to changing priorities and deadlines. Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote

Job Description: This job requires you to constantly hit the ground running and the corrections/edits you perform will ensure successful deliveries. Your ability to learn quickly and work on disparate and overlapping tasks will define your success. This job will enable you to experience a breadth of impact across multiple Engineering and Operations groups. Roles and Responsibilities: This includes, but is not limited to: Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions Identify patterns emerging in the audits and contribute to process/program improvements Provide timely response to stakeholders on related tasks as per SOP and SLA Systematically escalate problems to the relevant owners/ teams according to pre-determined process Maintain records of day-to-day work by updating trackers or workflow tools Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks Understand performance metrics for driving business goals Work in a collaborative environment and contribute to the growth of the respective team/program Develop a global perspective and understand the nuances of various geographies that Amazon operates in Basic Qualifications Bachelors degree Good communication skills - both verbal and written Demonstrated ability to work in a team Sound problem solving ability and analytical skills Proven ability to work productively and efficiently in an independent setting Excellent attention to detail and work with the highest level of accuracy Preferred Qualifications Working Knowledge of MS Office products such as Word and Excel Excellent communication and data presentation skills Fluent written and spoken English Work location: Virtual Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational changes based on business requirement) Weekly Off: Rotational two - consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days change based on business requirement) Job Tenure: Min 6 months to max 8 months (max duration will depend on business requirements)

Require a young male executive personal assistant to a high powered management of multiple companies to handle all his requirements.

Responsibilities: * Manage correspondence, draft letters & emails * Schedule appointments, fix dates & times * Provide administrative support with secretarial tasks * Coordinate travel arrangements Accessible workspace Flexi working Work from home Over time allowance Travel allowance

Responsibilities: * Prepare executive reports using Excel & Google Sheets * Manage supplier relationships through follow-ups * Execute LinkedIn marketing strategies * Create Canvas apps for business needs

Project description Part of Physical security manpower at Pune site Responsibilities Will be leading security shift at Pune site Skills Must have Access control system management, cctv management, email writing skills Nice to have team management , Other Languages HindiA1 Beginner,EnglishA1 Beginner Seniority Senior

Manage CEO’s schedule, Handle communications, Organize meetings. Screen calls, prioritize emails, & coordinate travel. Maintain records and documents efficiently.

Provides high-level administrative support to executives, manages schedules, coordinates meetings, handles communication, prepares reports, and ensures efficient office operations with discretion and professionalism.

Job : Unique Job Role Sr. Engineer\u2013NPD Function ISCM - NPD Reporting to Manager -NPD Business Watches-Hosur Band/Grade L4 Date 12-Jun-2024 Job Details Execution of New Product Development from Input receipt to deposition within the given timelines Preparation of NP Calendar based on inputs from Brand Team, Innovation & strategic priorities. SKU level product-mix workout for NP budgeting. Understanding the complexity of the NP development and working out the appropriate timeline for the project. Tracking and monitoring of NP development status at Design/Development/Delivery stages. Understanding the manufacturing process and precise cost workout Sample development with both INH and Bought out Sources. Creation of Variant wise proto. Watch level cost sheet preparation. Preparation of Sample feedback reports and sharing to Supply Agencies and Vendors. Creation of Error free material master and watch bill of material on SAP. Ensuring On-time Planned Order Loading of NP\u2019s to meet the schedule as per NP calendar Organizing for Sample Submission, Approval & Watch level Pilot Assembly Follow up with Supply agencies (Case Plant, SS-Case Plant, Sourcing, Vendors & QC) and Watch Assembly to ensure on-time delivery of NP\u2019s Preparation of Product certification and handing over note. Adherence to all the digital initiatives of the function. Collaborating with various development partners across the NP value chain including internal Stakeholders, Vendor partners within India and overseas. Escalation and resolving of technical issues pertaining to the product in cop-ordination with Supply agencies, Designs & QC Team. External Interfaces Internal Interfaces Vendor partners \u2013 both Indigenous & Overseas Product Marketing Group \u2013 Titan, IBD, CBG Design Excellence Centre Watches ISCM team Job Education Diploma / BE Mechanical Engg.Relevant Experience 1 to 2 years of experience in Product DevelopmentBehavioural Skills Willingness to stretch and work. Good Communication & Inter personal skill High level of professionalism, integrity and commitment Flexibility and change management Ability to analyse complex data,impart for improvement Professional Email writing Systematic working Knowledge Project management. Basic Knowledge on GD&T Deeper understanding of Technical drawings Usage of measuring instruments & Inspection of components Manufacturing process understanding Horological Materials understanding Quality concepts SoftwaresMS office \u2013 Excel & Power Point, SAP, Coral draw, Adobe Illustrator Product/Process knowledge. Analytical Skills Kaizen and Six Sigma knowledge Fundamentals of Watch Reliability standards & Testing, Knowledge on Auto CAD / Pro-e would be an added advantage Understanding the complexity of the NP development and working out the appropriate timeline for the project. Tracking and monitoring of NP development status at Design/Development/Delivery stages. Understanding the manufacturing process and precise cost workout Creation of Error free material master and watch bill of material on SAP. Product certification and handing over Carrying out root cause analysis, trouble shooting, CAPA for continuous improvement. Expected Process Contributions Expected Process Contribution Process Outcome Performance Measure Planning & Product Development Execution of new product development from Input receipt to deposition within the given timelines Collaborating with various development partners across the NP value chain including internal Stakeholders, Vendor partners within India and overseas. On time delivery of NP New Product schedule On time product development/ approval Costing of NP MM and BOM creation in SAP New product Repeat indents. Product/ Process Knowledge & FTA of NP CAPA On-time Product certification & handing over to Central Planning team NP delivery Alignment Precise Timeline workout Adherence to timelines Error free cost workout with 95% accuracy. Error free Material master & BOM On time completion of Product certification & Handing over On time hassle free completion of development activities 100% adherence to the digital initiatives implemented in the function Number of Kaizens & SGAs People Management & Self Development Identify training needs for self, based on the role expectation Monitor and review the performance parameters of self and seek feedback on performance improvement. Look for exposure and growth opportunities to take higher responsibilities. Ensure attending training as per schedule and ensuring the training effectiveness on the job Explore technology, new software and training for knowledge enhancement/ process improvements. Seek cross functional exposure for enhancing multiskilling. Enhanced self-learning and experience Capability building and knowledge enhancement Personal development Additional responsibilities/ department initiatives Skill set enhancement Knowledge sharing sessions

About Teleperformance: Teleperformance is a French Multinational company with operations in 80+countries and overall 4lakh and more passionate people working in the organization is one of the world's leading Customer experience management services providers. Job Description: We are recruiting candidate's min 6 month of email Candidates with Six-month experience preferable , salary will be 20k TH- 25KCTC per month. We prefer candidates with Under graduation and graduation who are familiar and are interested to work and build their career in the BFSI Industry, however candidates from any streams can apply. Benefits: * Access to large Infrastructure (Cafeteria,Training and Play area etc.) * Statutory Benefits * Internal Job Posting, Jump programs for employees to promote growth for employees inside the organization. To qualify candidates should complete minimum years of service as per their Grade. Roles & Responsibilities: * Primary responsibility is to increase the revenue of Bank; Customer Support executive will address the concerns if any raised by the customer and assist them to resolve it over phone. * Chat and mail Process- Calling existing and potential customers to explain the features of the products and services. * Resolving the queries and concerns of customers in a timely manner on Email. * Positioning relevant products and services to the users according to their Purchasing Behaviour. Upselling, Cross selling. * Pitching the products and services of Bank to potential customer over a call and generate business for the Bank. * Excellent Communication in English * Under Graduation/Graduation mandatory Work Specifics: * 6 Days working/ Rotational Week Off. * 9 Hours Shift- 24/7 Shift * min 6months experienced candidates can Apply * Language - Mandatory with English Communication * Location - Bangalore -Hebbal Venu Details: Teleperformance Business Services India 3 1, Chiranjeevi Layout, Hebbal Kempapura, Bengaluru, Karnataka 560024 Contact Person: HR Veda: 8095047893

Were looking for a smart, reliable Personal Assistant to support the founder of Recruiting Genie LLP in coordination, communication, travel, and admin tasks. Must be proactive, organized, and open to regular travel and dynamic work hours.

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This role needs a strong understanding of Compensation, Benefits, and Performance Management. You will use your knowledge to solve issues in these areas. You will lead a team, share company goals, safety rules, and deadlines, and keep the team motivated. You will check team performance, help with hiring and training, and update managers on progress. You will also share feedback and company policies between the team and management.Ensure adherence to defined processes.Understand and improve process metrics (SLA, OLA, KPI).Collaborate with the Service Management Team on client performance reporting.Plan and monitor workload distribution for timely and accurate delivery.Implement governance mechanisms to track and review performance.Ensure services meet SLA standards.Provide excellent customer service and lead by example.Identify and escalate quality or scope issues affecting delivery.Handle escalations, perform root cause analysis, and apply corrective actions.Create realistic project plans with accurate estimates and timelines.Track progress and maintain proper documentation of issues and decisions.Build and maintain strong client and stakeholder relationships.Keep Business Continuity and Disaster Recovery plans updated.Coordinate with BCM Team and IT for regular plan testing.Subject Matter Expertise / Training / Updates / Quality / Documentation:In-depth understanding of Compensation and/or Benefits Admin processes to meet Business requirements (e.g., timelines, quality, and costs).Acquire in-depth knowledge as required & support in Knowledge Transfer of any process.OE OPEX & Continuous Improvement:Liaise with the Business Excellence team as required to drive Operational Excellence within the Team and support OE Focal.Identify & implement improvement/innovative ideas which can reduce time/cost, improve accuracy, enhance controls, increase customer experience, or create value for the client.Ensure the process dashboards & visual management displays are reviewed on an ongoing basis and are up-to-date.Ensure process controls are put in place & followed.Collaboration:Participate in various internal or client initiatives related to the process.Liaise with Accenture Local IT to escalate Technology issues being faced by the Team.Work collaboratively with all internal & third-party stakeholders to achieve business goals.Team Management & Team Development What are we looking for Functional Competencies:Extensive and demonstrable experience of HR Processes especially Comp & Benefits and Performance management.Clear understanding of the existing metrics in the process, how they are measured, and improve the measurement system to make it more effective and transparent.Business Process Implementation.Strong MS Office and Excel skills.Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique.English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise/relevant content, smooth thought flow, and the ability to present more information in a short span of time/space sensibly.Proficient with Business Excellence Practices.Education Qualification:Essentials:Bachelors degree (Any discipline).Desirable:HR Domain Certification, Knowledge and experience of Success Factors Employee Central Module.SAP SuccessFactorsExperience:o1+ years of team handling experience.oExperience of working on HCM system.oClient/stakeholder engagement in outsourcing environment.Desirable:oWorking knowledge of Success Factors - Employee Life Cycle and Compensation and/or Benefits Admin processes.oNew process transition.oExperience in HRO set up for multi-country support.Skills / Knowledge:Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels.Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting.Resilience and ability to work under pressure.Good organizational, prioritization, and multi-tasking skills to deliver to deadlines.Analytical and problem-solving skills.Demonstrate high levels of confidentiality.Focus on high data accuracy and attention to detail.Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate.Basic Leadership and coaching skills.Team Work & Collaboration.Self-driven.Flexibility to work in Shifts.Results/target oriented.Multi-cultural awareness. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Analyst Qualifications: Any Graduation Years of Experience: 3 - 5 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do What would you doThis role involves a deep understanding of Compensation & Benefits, leveraging expertise to solve specific problems, training and developing the team s functional knowledge, administering satisfaction surveys, and providing general support to client employees and communication.Process Support:Read, understand, and analyze client processes as a subject matter expert.Execute processes accurately and timely as a hands-on processor.Master the given process and assist team members with process-related queries.Escalate issues and seek advice when faced with complex problems.Ensure high quality of written and verbal English skills within the team.Create logical plans, realistic estimates, and schedules for activities or project segments.Ensure LWIs are followed and updated regularly, and train team members on process updates.Maintain, validate, and update process documentation to ensure compliance.Perform root cause analysis on issues and suggest corrective actions.Propose process improvement ideas to reduce time, improve accuracy, or enhance controls.Participate in knowledge transfer and acquire in-depth knowledge of processes as an SME.Engage in various internal or client initiatives related to processes.Understand existing performance metrics, how they are measured, and improve the measurement system.Team Support:Plan proper allocation of work.Support team lead/manager with daily stats/reporting and MOS.Be available on the floor to resolve process-related issues.Participate in team-building activities and organizational initiatives.Conduct training needs analysis for the team through quality reports and knowledge tests.Follow the quality check and audit mechanism to ensure delivery on SLAs.Ensure and maintain the security and confidentiality of client data.Assist in training/educating team members on learning and acquiring skills in processes. What are we looking for What are we looking forFunctional Competencies:Knowledge of Compensation & Benefits management and performance management processes.Strong MS Office and Excel skills.Strong command of written and verbal English language.Proficient with business excellence practices.SAP SuccessFactorsExperience:Essentials4-6 years of overall experience, with 3+ years in Compensation & Benefits and performance management processes.DesirableHR domain certification, SuccessFactors experience, exposure to the BPO industry.Skills / Knowledge:Excellent interpersonal skills to build effective relationships with stakeholders.Strong customer orientation and responsiveness to urgent requests.Resilience and ability to work under pressure.Good organizational, prioritization, and multi-tasking skills.Analytical and problem-solving skills.High levels of confidentiality.Attention to detail and quality-driven in communications and system transactions.Ability to handle customer complaints professionally and escalate when appropriate.Basic leadership and coaching skills.Teamwork and collaboration.Self-driven and results/target-oriented.Flexibility to work in shifts.Multi-cultural awareness.Client interfacing skills (email and phone)good email etiquette, strong email drafting, and good phone etiquette. ifts Roles and Responsibilities: Roles and ResponsibilitiesIn this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Handle customer queries over calls, chats & mails Provide solutions to their problems Calling on review data to identify and resolve issues Seeking fresh reviews from customers Online Reputation Management Maintain records in System Required Candidate profile Excellent English communication skills Female candidates preferred Basic Computer Knowledge Problem-solving abilities Good analytical skills Immediate Joiner 10th/12th/Graduation(Any)

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This role involves a deeper understanding of the Employee & Org data management process and leveraging expertise to solve specific problems related to workforce management. The role includes training and developing the team s functional knowledge, administering satisfaction surveys, and providing general support to client employees and communication.Primary Responsibilities / Accountabilities:Process Support:oRead, understand, and analyze client processes as a subject matter expert.oExecute processes accurately and timely as a hands-on processor.oMaster the given process and help team members overcome process-related queries.oEscalate issues and seek advice when faced with complex problems.oPay close attention to the quality of written and verbal English skills within the team.oCreate logical plans, realistic estimates, and schedules for activities or project segments.oEnsure LWIs are followed and updated regularly and train team members on process updates.oEnsure process controls are followed; maintain, validate, and update process documentation to ensure compliance.oPerform Root Cause Analysis on issues faced and suggest appropriate corrective actions.oPropose process improvement ideas to reduce time, improve accuracy, or enhance controls.oParticipate in Knowledge Transfer of any process/client and acquire in-depth knowledge as an SME.oParticipate in various internal or client initiatives related to the process.oUnderstand existing performance metrics, how they are measured, and improve the measurement system.Team Support:oPlan proper allocation of work.oSupport Team Lead / Manager with daily stats/reporting and MOS.oUpdate process metrics daily and maintain MIS.oBe available on the floor to resolve process-related issues.oParticipate in team-building activities and organizational initiatives.oComplete training needs analysis for the team through quality reports and knowledge tests.oFollow the Quality Check and Audit mechanism within the process to ensure delivery on SLAs.oEnsure and maintain the security and confidentiality of client data.oAssist in training/educating team members on learning and acquiring skills in the process. What are we looking for Functional Competencies:Knowledge of Employee & Org data management processes (New Hires, Exit, Job data changes, etc.).Strong MS Office and Excel skills.Strong command of written and verbal English language.Proficient with Business Excellence Practice.SAP SuccessFactorsExperience:Desirable:oHR Domain certification would be a plus.oSuccessFactors experience is a plus.oExposure to the BPO industry.Skills / Knowledge:Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels.Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting.Resilience and ability to work under pressure.Good organizational, prioritization, and multi-tasking skills to deliver to deadlines.Analytical and problem-solving skills.Demonstrate high levels of confidentiality.Attention to detail & quality-driven in communications and all system transactions.Ability to deal with customer complaints professionally and escalate where appropriate.Basic leadership and coaching skills.Teamwork & collaboration.Self-driven.Flexibility to work in shifts.Results/target-oriented.Multi-cultural awareness.Client interfacing skills (Email & Phone):Good email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation