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- 1 years
0 Lacs
Kolkata
Work from Office
Role & responsibilities : Assist in sourcing and screening candidates through job portals and social media Schedule and coordinate interviews Support onboarding and documentation processes Maintain candidate and employee records Assist in daily administrative HR tasks Help with employee engagement activities and internal communication Preferred candidate profile Human Resources Internship Candidate Express Location: Newtown, Kolkata Duration: 3 Months | Type: Full-time | Stipend: 5,000/month Join Candidate Express, a leading healthcare recruitment company, for a hands-on HR internship. As a Human Resources Intern, youll gain real-time experience in recruitment, candidate coordination, interview scheduling, and basic HR operations. This is a paid internship offering professional growth in a structured environment.
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Mumbai
Work from Office
Skill required: Omnichannel - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Team Development:Create a performance driven competitive culture in the team which includes but is not limited to the following:1. Ensure that the Team is adequately staffed and resources have the right skills required for the job. Liaise with OADM, Accenture Leadership, Recruitment and IJP Teams on staffing requirements. 2. Provide team members with a clear sense of direction and understanding of each other's responsibilities including career planning and succession planning. 3. Ensure a robust measurement system to substantiate performance evaluation of team members, recognizes and rewards individual and team accomplishments. 4. Conduct/Support Training for regional teams and on-board new team members on all areas of HRO operations and including:Controls & Compliance, Business Continuity Plans, process analysis and customer service. 5. Enhance team moral and engagement level thorough team bonding exercises and activities. Liaise with local PPA's and Human Resources Team on driving key People initiatives. 6. Ensure team is aware of their Goals and how their performance will be evaluated. Ensure that teams are able to explain the process. 7. Escalation and resolution point for team members with regards to people related queries. Liaise with local Human Resources Team on critical issues. 8. Communicates clearly and concisely, using appropriate level of detail, terminology and style. 9. Retain talent and establish growth path for valued resources. Liaise with local Human Resources Team on critical issues. 10. Team alignment and work allocation within Team. 11.Schedule monthly one-on-one feedback sessions with each team member to discuss progress, challenges, and short-term goals. What are we looking for? 6 to 7 years of Industry Experience 4 to 5 years of HRO Experience Contact Center Experience Mandatory Versant test score:Above 58 Payroll Payroll Systems and CRM/Workflow tools (SAP, Workday, Oracle) HRO Domain CRM/Workflow tools (SNOW, Astute, Zendesk, Siebel) MS Office Email Writing Skills Problem solving skills (Analytical skills / Collabrative thinking/ Adaptable to change) Verbal Communication :Sentence Mastery, Vocabulary,Fluency,Pronunciation Customer Service Skills Knowledge on Telephonic Software+C11:C19C4C12:C19C12:C19C13:C19C14:C19C15:C19C16:C19 Roles and Responsibilities: Operation Management:Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following:1. In-depth understanding of HRO processes supported by Accenture for different geographies. Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free. 2. Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required. 3. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. 4. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 5. Escalate issues and seek advice when faced with complex issues/problems. 6. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. 7. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 8. Ensures progress, issues and agreements are properly documented and acted upon. 9. Assist Team with performing "Root Cause Analysis" on issues faced and suggest appropriate corrective and preventive actions. 10. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. 11. Participates in various Internal or Client initiatives related to Process. 12. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date. 13. Actively participate in all process related business meeting in-person or virtually through conference calls. 14. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. 15. Participate in and/or support during Client visits. 16. Willing to work night shifts from the office, with the option to transition to a hybrid model after stabilization. Qualifications Any Graduation
Posted 2 months ago
3 - 5 years
5 - 7 Lacs
Bengaluru
Work from Office
Skill required: Talent Acquisition - Onboarding Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Our Recruitment Centre of Excellence supports business in all aspects of talent acquisition. The team works in partnership with recruitment teams to develop and execute tactical sourcing strategies with the aim of generating candidates, creating talent pools and delivering against recruitment and growth targets. This role plays a pivotal part in delivering against recruitment targets by using various sourcing strategies to create talent pools (talent communities), identifying candidates for our clients in the offshore business locations, scheduling interviews, administering online assessments where needed, assisting with reference checks and back ground verification checks, facilitating vendor invoicing and tracking candidates on candidate application tracking system as per company standards.Candidates with End to End Recruitment experience - Domestic/International MarketAdminister onboarding of new employees including all onboarding activities like orientation registration, completion of background check, creation of SAP record, etc. What are we looking for? Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awareness Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Assist in training/educating team assigned team members on learning and acquireing skills in process. Ability to demonstrate recruitment expertise gained within a corporate in-house or agency environment including:oExperience of building, owning & maintaining talent pools, including our own internal talent pooloExtensive experience in sourcing candidates utilising a variety of methods like Advertising (on-line/off-line), Internet search (data mining), Database search, Social Media / Google Adwords, etc. Expertise in market mapping and research, utilising deep searching techniques Capability to advise on and deliver best practice in candidate attraction methodologies Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problemsYour day to day interactions are with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.Decisions that are made by you impact your own work and may impact the work of othersIn this role you would be an individual contributor and/or oversee a small work effort and/or teamPlease note that this role may require you to work in rotational shiftsProcess Support :Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWI's are followed and updated regularly and train the team members on process updates.Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support :Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS.To be available on the floor through the day to resolve process related issues.Participate in Team building activities & Organizational initiatives.Complete training need analysis for the team on timely manner through quality reports and knowledge tests.Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's.Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation
Posted 2 months ago
3 - 5 years
5 - 7 Lacs
Bengaluru
Work from Office
Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This Role involves deeper understanding of the Employee & Org data Mgmt Process & Leveraging expertise to solve specific problems pertaining to Workforce Management.Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication.Employee Services - More into query/case managementEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees. What are we looking for? Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awareness Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Assist in training/educating team assigned team members on learning and acquireing skills in process. Knowledge of Employee & Org data Mgmt Processes ( New Hires, Exit, Job data changes etc). Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problemsYour day to day interactions are with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.Decisions that are made by you impact your own work and may impact the work of othersIn this role you would be an individual contributor and/or oversee a small work effort and/or teamPlease note that this role may require you to work in rotational shiftsProcess Support :Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWI's are followed and updated regularly and train the team members on process updates.Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support :Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS.To be available on the floor through the day to resolve process related issues.Participate in Team building activities & Organizational initiatives.Complete training need analysis for the team on timely manner through quality reports and knowledge tests.Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's.Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation
Posted 2 months ago
7 - 11 years
9 - 13 Lacs
Mumbai
Work from Office
Skill required: Talent Acquisition- end to end - Talent Identification Designation: Recruiting Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Proficient What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs1.Designing and implementing the overall recruiting strategy2.Develop and update job descriptions and job specification3.Perform job and task analysis to document job requirements and objectives4.Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc5.Source and recruit candidates by using databases, social media etc.6.Screen candidates resumes and job applications7.Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule8.Provide analytical and well documented recruiting reports to the rest of the team9.Act as a point of contact and build influential candidate relationships during the selection processCandidates with End to End Recruitment experience - Domestic/International Market10.Conduct external sourcing - mine existing talent pool (Source from existing candidate database and determine the need to source externally to meet candidate volume requirements) 11.Perform data mining for additional candidates (New profile for sourcing eligibility, Source resumes, Qualify candidate interest by appropriate technology tool and Match qualified resume to requisition12.Support candidate intake (application/expression of interest) using electronic, phone or paper methods and Process electronic candidate profiles/applications13.Develop list of candidates to be screened (Pre-qualify candidate interest in opportunity and Invite candidates to apply as appropriate) 14.Scheduling supportIn Talent Identification and Definition you will be assessing current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps. What are we looking for? Strategic Talent Sourcing Talent Management Talent Sourcing Talent Strategy Results orientation Strong analytical skills Experience in research and development Collaboration and interpersonal skills ATS (Application Tracking System) experience will be an added advantage HR Domain or TA certification would be an added advantage Excellent MS Office and MS-Excel skills Proficient with Operational Excellence practices A minimum of 3 years of prior people management experience Excellent Verbal Communication Skills Customer Service Skill Test (Psychometric Test) Email Writing Skills HR Analytics 1.In-depth understanding of HRO processes supported by Accenture Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free2. Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required3.Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible4.Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client.5.Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically6.Ensures progress, issues and agreements are properly documented and acted upon7.Assist Team with performing "Root Cause Analysis" on issues faced and suggest appropriate corrective and preventive actions8.Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 2 months ago
3 - 5 years
5 - 7 Lacs
Mumbai
Work from Office
Skill required: Compensation & Benefits - Reward Strategies Designation: Total Rewards Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This Role involves deeper understanding of the Comp & Benefits & Leveraging expertise to solve specific problems pertaining to Comp & Benefits .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication.candidates with Compensation & Benefits experienceIn Rewards Strategy you will establish rewards strategies that attract and retain the best talents in the organization. What are we looking for? Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awareness Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Assist in training/educating team assigned team members on learning and acquireing skills in process. Knowledge of Copensation & Benefits management and Performance management processes Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problemsYour day to day interactions are with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.Decisions that are made by you impact your own work and may impact the work of othersIn this role you would be an individual contributor and/or oversee a small work effort and/or teamPlease note that this role may require you to work in rotational shiftsProcess Support :Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWI's are followed and updated regularly and train the team members on process updates.Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support :Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS.To be available on the floor through the day to resolve process related issues.Participate in Team building activities & Organizational initiatives.Complete training need analysis for the team on timely manner through quality reports and knowledge tests.Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's.Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation
Posted 2 months ago
3 - 5 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This Role involves deeper understanding of the Learning Administration & Leveraging expertise to solve specific problems pertaining to Learning .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication.Talent Development processIn Learning Delivery Operations you will be ensuring successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awareness Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Assist in training/educating team assigned team members on learning and acquireing skills in process. Knowledge of Learning management processes Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Process Support : Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan,realistic estimates and schedule for an activity or project segment. Ensure LWI's are followed and updated regularly and train the team members on process updates. Ensure process controls are followed; Maintain,validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support : Plan proper allocation of work. Support Team lead/Manager with Daily stats/reporting and MOS. Update process metrics on daily basis and maintain MIS. To be available on the floor through the day to resolve process related issues. Participate in Team building activities & Organizational initiatives. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's. Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation
Posted 2 months ago
3 - 5 years
4 - 8 Lacs
Mumbai
Work from Office
Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Process Support:oRead, understand, and analyze client processes as a subject matter expert.oExecute processes accurately and timely as a hands-on processor.oMaster the given process and help team members overcome process-related queries.oEscalate issues and seek advice when faced with complex problems.oPay close attention to the quality of written and verbal English skills within the team.oCreate logical plans, realistic estimates, and schedules for activities or project segments.oEnsure LWI's are followed and updated regularly and train team members on process updates.oEnsure process controls are followed; maintain, validate, and update process documentation to ensure compliance.oPerform "Root Cause Analysis" on issues faced and suggest appropriate corrective actions.oPropose process improvement ideas to reduce time, improve accuracy, or enhance controls.oParticipate in Knowledge Transfer of any process/client and acquire in-depth knowledge as an SME.oParticipate in various internal or client initiatives related to the process.oUnderstand existing performance metrics, how they are measured, and improve the measurement system. Team Support:oPlan proper allocation of work.oSupport Team Lead / Manager with daily stats/reporting and MOS.oUpdate process metrics daily and maintain MIS.oBe available on the floor to resolve process-related issues.oParticipate in team-building activities and organizational initiatives.oComplete training needs analysis for the team through quality reports and knowledge tests.oFollow the Quality Check and Audit mechanism within the process to ensure delivery on SLA's.oEnsure and maintain the security and confidentiality of client data.oAssist in training team members on learning and acquiring skills in the process What are we looking for? Desirable:oHR Domain certification would be a plus.oSuccessFactors experience is a plus.oExposure to the BPO industry.Skills / Knowledge: Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels. Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure. Good organizational, prioritization, and multi-tasking skills to deliver to deadlines. Analytical and problem-solving skills. Demonstrate high levels of confidentiality. Attention to detail & quality-driven – in communications and all system transactions. Ability to deal with customer complaints professionally and escalate where appropriate. Basic leadership and coaching skills. Teamwork & collaboration. Self-driven. Flexibility to work in shifts. Results/target-oriented. Multi-cultural awareness. Client interfacing skills (Email & Phone):Good email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique.Functional Competencies: Knowledge of Employee & Org data management processes (New Hires, Exit, Job data changes, etc.). Strong MS Office and Excel skills. Strong command of written and verbal English language. Proficient with Business Excellence Practice. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts
Posted 2 months ago
- 2 years
3 - 5 Lacs
Mumbai, Mumbai Suburban
Work from Office
We are seeking a results-driven Email Marketing Specialist to manage and execute our email campaigns, nurture customer relationships, and drive engagement and conversions. The ideal candidate has strong experience with email automation tools, understands customer segmentation, and can write compelling content that aligns with our brand. Key Responsibilities: Plan, develop, and execute email marketing campaigns to support product launches, promotions, and customer lifecycle journeys. Build and manage email lists and segmentation strategies for targeted communication. Create high-converting email templates with strong subject lines, CTAs, and mobile responsiveness. A/B test subject lines, content, send times, and other elements to optimize campaign performance. Analyze and report on email performance metrics (open rates, CTR, conversion, bounce, unsubscribe rates). Ensure compliance with email marketing regulations (e.g., CAN-SPAM, GDPR). Collaborate with content, design, and product teams to ensure consistent messaging and branding. Manage automated email workflows, nurture sequences, and drip campaigns. Stay up to date on industry trends, tools, and best practices in email marketing.
Posted 2 months ago
1 - 5 years
2 - 4 Lacs
Chennai
Work from Office
Internal Audit Leadership: - Conduct risk assessments and ensure the effectiveness of internal controls. Virtual CFO Services - offer tailored CFO-level insights. Team Leadership & Client Management Travel allowance
Posted 2 months ago
1 - 6 years
1 - 4 Lacs
Bengaluru
Work from Office
Inbound and outbound calling Managing UK client documents and live files Extensive daily management, including email account management. Drafting, reviewing, and formatting correspondence, engagement letters, documents, presentations and spreadsheets Required Candidate profile Attention to detail Excellent communication and organizational skills Competence in Word, Excel, and Outlook hr1@anzaservicesllp.com, vendorops@anzaservicesllp.com. 8329047086 Perks and benefits Medical Insurance, PF.
Posted 2 months ago
- 1 years
1 - 1 Lacs
Noida
Work from Office
Role Overview Were seeking a proactive and results-driven Inside Sales Specialist to lead and scale our inside sales efforts. Youll play a key role in generating leads, building a strong sales pipeline, and converting prospects into long-term partnerships. This role also includes managing the inside sales team and driving strategic sales initiatives aligned with business goals. Key Responsibilities Drive lead generation and build a pipeline of quality prospects Understand client needs and recommend tailored solutions Manage and mentor the inside sales team for optimal performance Build and maintain strong relationships with key decision-makers Handle the entire sales cycle from prospecting to closure Ensure high customer satisfaction by resolving issues promptly Identify opportunities for upselling and cross-selling Contribute to the development and execution of strategic sales plans Maintain excellence in sales operations and client servicing Track and report on key sales metrics and team performance Support retention and renewal strategies Qualifications & Skills Minimum 1 year of experience in sales or business development Background in customer service or client engagement is a plus Strong understanding of CRM tools and sales processes Excellent communication (written & verbal) and interpersonal skills Problem-solving mindset with strong negotiation abilities Experience in leading or mentoring a sales team Passion for delivering value and building long-term client relationships High energy, adaptability, and a team-first approach Why Join Trijotech? At Trijotech, youll work with an enthusiastic and innovative team on impactful projects. We offer: A collaborative work culture Continuous learning and career development Exposure to high-growth, high-impact initiatives Opportunities to make a difference from Day 1
Posted 2 months ago
1 - 3 years
1 - 2 Lacs
Navi Mumbai
Hybrid
Role & responsibilities sales and marketing of pharma products independently, email writing, distribution, market exploration, self starter, daily reporting, intensity to grow professionaly Preferred candidate profile phama sales background with basic knowledge of phama and chemicals/ any fresher with BSc (BIO) with knowledge of pharma and chemicals female/male/transgender under 23-25 years, navi mumbai candidate ready to slog for the business,
Posted 2 months ago
3 - 7 years
5 - 8 Lacs
Pune
Remote
Job description This operation is based in the US, so the employee will be required to work in the Eastern Time Zone(EST) i.e., from 9pm to 5.30am IST. Excellent verbal and written English skills are a necessity. Position Summary: Seeking an organized and tech-savvy Talent Acquisition Coordinator to join our recruitment operations team. Based in India, this role will support U.S.-based hiring managers and recruiters by managing tasks in our applicant tracking system (iCIMS), ensuring smooth hiring processes, and providing day-to-day system and administrative support. This is a great opportunity to make a tremendous impact on our organization while growing their career in talent acquisition and HR systems. Role & Responsibilities: As a Talent Acquisition Coordinator, you will play a crucial role in our HR/TA daily operations Provide iCIMS system access and credentials for new hiring managers. Ensure hiring managers complete required training before providing access to hiring tools. Post and update jobs in iCIMS, track approvals, timelines and close out roles. Help maintain clear and timely communication with hiring managers through iCIMS (e.g., reminders, updates, interview coordination). Support the recruiting in producing basic iCIMS reports and dashboards. Assist with the accuracy and organization of system data Monitor and flag issues or delays in job posting workflows. Collaborate with the Talent Acquisition team to keep processes consistent and compliant. Participate in projects and tasks aimed at improving system usage and manager support. Preferred Candidate Profile: 2-3 years of experience in a coordinator or administrative support role, ideally in HR, recruiting, or any related field. Familiarity with applicant tracking systems (ATS), especially iCIMS, is a plus Strong attention to detail and organizational skills. Comfort using systems and learning new software quickly. Clear written and verbal communication skills Ability to manage multiple tasks and deadlines. A proactive and helpful attitude when working with others. Experience working with U.S.-based teams or in a global support function. Basic understanding of recruiting processes and workflows.
Posted 2 months ago
- 1 years
0 Lacs
Kolkata
Work from Office
Role & responsibilities - Assisting with recruitment (scheduling interviews, posting job ads) - Helping onboard new employees - Supporting employee engagement activities and HR events Preferred candidate profile - Currently pursuing or recently completed a degree in Human Resources - Excellent written and oral communication skills (Think 8 out of 10) - Minimum 70% marks throughout the career
Posted 2 months ago
- 1 years
0 Lacs
Patna
Work from Office
About Gravity: Gravity Engineering Services is a Digital Transformation and Product Engineering company based in USA, Europe and India, through cutting-edge IT solutions. Our diverse portfolio includes Generative AI, Commerce Technologies, Cloud management, Business Analytics and Marketing technologies. We are on a mission for Building experiences and influencing change through delivering digital consulting services that drive innovation, efficiency, and growth for businesses globally, with a vision to be the world's most valued technology company, driving innovation, and making a positive impact on the world. Our goal is to achieve unicorn status (valuation of $1 billion) by 2030. Job Title: Email Marketing Associate. Location: Onsite, (Kankarbagh, Patna Job Type: [ Full-time] We are looking for an Email Marketing Associate to develop and execute engaging email campaigns that drive customer engagement and conversions. The ideal candidate will have experience in email marketing tools, A/B testing, and performance analytics . Key Responsibilities: Create, schedule, and optimize email campaigns Segment audiences and personalize email content Analyze campaign performance and suggest improvements Ensure compliance with email marketing best practices and regulations Requirements: 0-3 years of email marketing experience Proficiency in email marketing platforms (e.g., Mailchimp, HubSpot, Klaviyo) Strong analytical and copywriting skills Regards Keshav Suman Senior Hr Executive (+91) 8969596959
Posted 2 months ago
2 - 5 years
3 - 4 Lacs
Kolkata
Work from Office
Coordinating director's meetings, taking minutes, ensuring team attendance, and drafting emails.
Posted 2 months ago
1 - 6 years
2 - 7 Lacs
Kolkata
Work from Office
Job description We have a vacancy with below details, Role : WEB chat Experience -1-6 Notice Period : Immediate Joiners to 60 days Interview Mode : Virtual Work Mode : WFO Shift : Night shift Role & responsibilities 1 - 2 years of Front office experience (Chat / Email) Excellent English written and verbal communication. Preferred candidate with prior UK customer experience Comfortable with Night shift and Rotational week offs Comfortable working from office
Posted 2 months ago
1 - 3 years
2 - 4 Lacs
Ahmedabad
Work from Office
Manage and maintain the Director’s calendar: schedule meetings, appointments, travel. Coordinate logistics for internal and external meetings. Maintain organized filing systems, both digital and physical. Strong verbal & written communication skills. Required Candidate profile 1–2 years of exp. in a similar administrative or assistant role. Strong verbal and written communication skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Posted 2 months ago
1 - 4 years
1 - 3 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !!! Hiring for TOP MNC Companies for Non voice/ Immediate joining- For More Details Call : HR kareema @ 9008504707 (Call or whatsapp ) Email ID : kareemathejobfactory@gmail.com Requirements: Should have min 6 months of experience in any BPO process. Any Graduate or under Graduates can apply. Should have Good communication skills. Should be Fluent in English, good typing skills Typing Speed-30 WPM & Accuracy- 90%. Job Details: Salary up to 3.6 LPA Work From Office Walk in Interview Immediate joiners preferable Rotational ay Shifts Work Location: Bangalore For More Details Call : HR kareema @ 9008504707 (Call or whatsapp ) Email ID : kareemathejobfactory@gmail.com
Posted 2 months ago
10 - 15 years
9 - 12 Lacs
Raipur
Work from Office
Position : Executive Assistant to Director Location : Raipur Industry : Manufacturing Experience : 10 to 15 year Employment Type : Full-Time Reporting To : Director Job Summary We are seeking a proactive and organized Executive Assistant to support the Director of a leading manufacturing company based in Raipur. The ideal candidate should have excellent communication, coordination, and multitasking skills. This role requires handling high-level administrative and executive support functions, research and information management, travel planning, and internal/external communications. Key Responsibilities Administrative & Executive Support Manage the Directors calendar including scheduling meetings, reviews, and appointments. Coordinate and manage travel itineraries including ticketing, hotel bookings, and travel documentation. Prepare and organize daily agenda, weekly/monthly calendar, and maintain effective follow-up systems. Take accurate minutes of meetings and ensure timely follow-up on action points. Prepare business correspondence, legal/tender documents, internal/external reports, and corporate presentations. Communication & Coordination Serve as the first point of contact for internal and external stakeholders. Handle all incoming and outgoing communications, including calls, emails, and visitor interactions. Maintain seamless communication between the Directors office and departments/clients/partners. Organize and coordinate meetings with senior management and external agencies. Documentation & MIS Maintain and update filing systemsboth physical and digitalincluding legal agreements, business correspondence, and client databases. Compile and analyze data to prepare MIS reports, project updates, and executive summaries. Draft and manage business cases, proposals, project reports, and case histories. Support the Director in the monthly/quarterly/annual review cycles. Presentations & Data Management Create, edit, and manage PowerPoint presentations including projections for billing and shift-wise data across sites. Collect, compile, and present business data in report form for strategic planning and decision-making. Backup and secure data; ensure information integrity across platforms. Social Media & Digital Management Support the Director with social media oversight, digital branding activities, and email management. Required Skills & Competencies Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficiency in MS Office (Excel, PowerPoint, Word) and Google Suite. Experience in preparing MIS reports, business documents, and legal drafts. Ability to maintain confidentiality and handle sensitive information. Strong problem-solving and follow-up skills. Qualifications Graduate/Postgraduate in Business Administration, Management, or related field. Minimum 5 years of experience in a similar EA/Administrative role, preferably in a manufacturing or industrial setup.
Posted 2 months ago
- 1 years
0 - 2 Lacs
Khammam
Remote
Client Service Associate Insurance Job Summary: As a Client Service Associate (CSA) in an insurance company , you will be responsible for supporting clients by handling inquiries, processing requests, and assisting with policy administration. Your role will ensure excellent customer service, policy accuracy, and smooth communication between clients and internal teams. Requirements: Education & Experience: Bachelors degree in business, Finance, Insurance, or a related field (preferred but not required). 0-1 years of experience in customer service, insurance, or administrative support. Experience in insurance, risk management, and financial services is a plus. Knowledge of insurance policies, underwriting, and claim processes is beneficial. Skills & Competencies: Excellent verbal and written communication skills. Strong customer service and problem-solving abilities. Attention to detail and ability to handle multiple tasks efficiently . Knowledge of insurance regulations and compliance requirements . Ability to work independently and collaboratively in a team environment. Strong organizational skills with the ability to manage client records and documentation . Should have knowledge in Microsoft Excel. Should be able to work in Night Shifts Responsibilities: Client Support & Communication Serve as the primary point of contact for client inquiries regarding policies, renewals, billing, and claims. Respond to customer concerns and escalate issues when necessary. Maintain strong relationships with clients, and underwriters. Policy Administration & Documentation Assist with policy issuance, renewals, endorsements, and cancellations . Ensure accuracy in client records and update account details as needed. Handle COI (Certificate of Insurance) requests and ensure timely delivery. Claims & Billing Assistance Assist in billing inquiries , payment processing, and premium reminders. Ensure clients receive the correct policy documents and explanations. Compliance & Reporting Ensure all policies and procedures comply with insurance regulations . Maintain accurate records and generate reports as needed. Stay updated on industry trends, policy changes, and coverage options . Why Join Us? A collaborative work environment with professional growth opportunities. Exposure to a dynamic insurance industry with client-facing responsibilities. Competitive compensation with benefits (if applicable).
Posted 2 months ago
- 1 years
1 - 1 Lacs
Noida
Work from Office
Job Summary: We are looking for FRESHERs Bench Sales Recruiter to join our team. In this role, you will be responsible for marketing IT consultants (on bench) to implementation partners, direct clients, and vendors across the U.S. You will work closely with technical talent, develop strong vendor relationships, and help ensure successful project placements. The ideal candidate is a strong communicator, negotiator, and multitasker with a deep understanding of the U.S. IT staffing and consulting market. Key Responsibilities: Market consultants (bench candidates) to potential clients, Tier-1 vendors, and implementation partners for contract/contract-to-hire/full-time roles across the USA. Identify suitable requirements and proactively pitch bench consultants to hiring managers and recruiters. Negotiate rates and terms with vendors and clients, ensuring profitable and mutually beneficial agreements. Develop and maintain strong relationships with new and existing vendors, ensuring continuous business opportunities. Work closely with candidates on bench to prepare resumes, provide interview coaching, and support onboarding processes. Track and report daily marketing and submission activities using internal tracking systems or CRM tools. Coordinate with the immigration and HR teams to manage visa statuses (H1B, OPT, CPT, GC, etc.) and ensure compliance. Stay up to date with market trends, emerging technologies, and competitive landscapes to improve bench marketing strategies. Qualifications: Bachelors degree (or equivalent work experience) in Business, HR, IT, or a related field. 0-1+ years of experience in Bench Sales Recruiting or U.S. IT staffing. Solid understanding of U.S. recruitment and IT consulting practices, including working with H1B, OPT, CPT, GC, and USC candidates. Strong network of vendors, direct clients, and Tier-1 partners. Excellent communication, interpersonal, and negotiation skills. Ability to handle multiple consultants and prioritize in a fast-paced environment. Proficiency with recruiting tools, job boards (Dice, Monster, LinkedIn), and CRM or ATS systems. Preferred Skills: Prior experience working in a U.S.-based staffing/consulting firm. Strong vendor management and business development abilities. Familiarity with emerging IT skills and technologies (cloud, data, cybersecurity, etc.).Role & responsibilities
Posted 2 months ago
2 - 5 years
2 - 5 Lacs
Ahmedabad
Work from Office
Roles and Responsibilities Provide sales support to the team by processing orders, generating quotations, and following up on payments. Assist in dispatch planning, ensuring timely delivery of products to customers. Maintain accurate records of customer interactions through email communication and ERP system updates. Offer excellent customer service by responding promptly to queries and resolving issues efficiently. Collaborate with factory departments (e.g., production, design, processing) to ensure seamless order processing. Achieving targets Desired Candidate Profile 3-5 years of experience in a similar role within an industrial equipment/machinery industry. B.Tech/B.E. degree in Any Specialization; OR relevant work experience Excellent communication skills for effective email writing and phone conversations with customers. Proficiency in using ERP systems for data entry, tracking, and reporting purposes.
Posted 2 months ago
- 1 years
1 - 2 Lacs
Noida, Bhubaneswar, Lucknow
Work from Office
Hiring Customer Support Executive – Must attend WALK-IN interview at the location. Excellent English 9-hr rotational shifts, 6 days/week.
Posted 2 months ago
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