794 Email Writing Jobs - Page 30

Executive Assistant to MD Company: Ramsons Stainless Location: Hisar, Gurgaon Position: Executive Assistant to MD Employment Type: Full-Time Experience: 2-5 years preferred Education: Graduate/Postgraduate

Role & responsibilities Strong visualization skills with the ability to convey design ideas effectively. Excellent communication and interpersonal skills. Ability to learn and adapt quickly to new tools and technologies. Customer-focused mindset with a passion for delivering exceptional service. Proactive and self-motivated with the ability to work independently. Previous experience in a customer service or design-related role is advantageous. Preferred candidate profile Bachelors degree in business, Marketing, Engineering, or a related field. Strong verbal and written communication. Good negotiation and problem-solving skills. Ready to work in night shift (Rotational Shift) Up to 4 years of experience in BPO, KPO, RPO and sales profile. MBA is preferred. Perks and benefits Opportunity to work with International Customers/Clients. Privileged Leave (21 days) / Social Leave (1) / Restricted Leave (1) Paid Holidays (As per company policy) Employee Referral Bonus (As per company policy) Night shift allowance (As per company policy) Rotational Shift (3 months) with possibility of extension subject to business requirements Over-time (As per company policy) Company sponsored Mediclaim up-to 3 lakhs (Self, Spouse, Up-to 2 kids). 24x7 Cafeteria Gratuity (As per applicable law) Parents inclusion in Mediclaim at a nominal charge. Professional Development. Performance Recognition. Company sponsored Events C Celebrations.

Role & responsibilities Basic knowledge of electrical components and equipment . Regular follow-ups with customers regarding inquiries, quotations, and deliveries. Assist the reporting manager/sir in day-to-day operations and coordination work. Prepare and update Excel reports, follow-up trackers, and client communication logs . Coordinate with internal teams and vendors to ensure timely delivery of materials. Provide basic technical support and clarification to customers regarding products. Understand and explain electrical equipment specifications such as switchgears, control panels, relays, cables, etc. Attend client calls and emails in a professional manner. Maintain organized documentation of orders, inquiries, and follow-ups. Support in tender documentation and filing, if required. Interested Candidates Kindly Share Your Updates Resume On Below Mail ID careers@marineelectricals.com Contact Number :- 022-40334393 (Sakshi HR)

Job TitleFront Office Job Code HREQ2017/12/66 --> Job Location Kolkata Experience 2-8 yrs Gender Female Job Details Urgent Requirement for Front Office profile with experience in Mailing, Drafting, Coordination, Receptionist. Verbal and Written experience in English & Hindi Salary Per Year 2-3.5L/PA Apply Now

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? This role needs a strong understanding of Compensation, Benefits, and Performance Management. You will use your knowledge to solve issues in these areas. You will lead a team, share company goals, safety rules, and deadlines, and keep the team motivated. You will check team performance, help with hiring and training, and update managers on progress. You will also share feedback and company policies between the team and management.Ensure adherence to defined processes.Understand and improve process metrics (SLA, OLA, KPI).Collaborate with the Service Management Team on client performance reporting.Plan and monitor workload distribution for timely and accurate delivery.Implement governance mechanisms to track and review performance.Ensure services meet SLA standards.Provide excellent customer service and lead by example.Identify and escalate quality or scope issues affecting delivery.Handle escalations, perform root cause analysis, and apply corrective actions.Create realistic project plans with accurate estimates and timelines.Track progress and maintain proper documentation of issues and decisions.Build and maintain strong client and stakeholder relationships.Keep Business Continuity and Disaster Recovery plans updated.Coordinate with BCM Team and IT for regular plan testing.Subject Matter Expertise / Training / Updates / Quality / Documentation: In-depth understanding of Compensation and/or Benefits Admin processes to meet Business requirements (e.g., timelines, quality, and costs). Acquire in-depth knowledge as required & support in Knowledge Transfer of any process.OE OPEX & Continuous Improvement: Liaise with the Business Excellence team as required to drive Operational Excellence within the Team and support OE Focal. Identify & implement improvement/innovative ideas which can reduce time/cost, improve accuracy, enhance controls, increase customer experience, or create value for the client. Ensure the process dashboards & visual management displays are reviewed on an ongoing basis and are up-to-date. Ensure process controls are put in place & followed.Collaboration: Participate in various internal or client initiatives related to the process. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Work collaboratively with all internal & third-party stakeholders to achieve business goals.Team Management & Team Development What are we looking for? Functional Competencies: Extensive and demonstrable experience of HR Processes especially Comp & Benefits and Performance management. Clear understanding of the existing metrics in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Business Process Implementation. Strong MS Office and Excel skills. Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique. English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise/relevant content, smooth thought flow, and the ability to present more information in a short span of time/space sensibly. Proficient with Business Excellence Practices.Education Qualification: Essentials:Bachelor's degree (Any discipline). Desirable:HR Domain Certification, Knowledge and experience of Success Factors Employee Central Module. SAP SuccessFactors Experience:o1+ years of team handling experience.oExperience of working on HCM system.oClient/stakeholder engagement in outsourcing environment. Desirable:oWorking knowledge of Success Factors - Employee Life Cycle and Compensation and/or Benefits Admin processes.oNew process transition.oExperience in HRO set up for multi-country support.Skills / Knowledge: Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels. Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure. Good organizational, prioritization, and multi-tasking skills to deliver to deadlines. Analytical and problem-solving skills. Demonstrate high levels of confidentiality. Focus on high data accuracy and attention to detail. Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate. Basic Leadership and coaching skills. Team Work & Collaboration. Self-driven. Flexibility to work in Shifts. Results/target oriented. Multi-cultural awareness. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? This role needs a strong understanding of Compensation, Benefits, and Performance Management. You will use your knowledge to solve issues in these areas. You will lead a team, share company goals, safety rules, and deadlines, and keep the team motivated. You will check team performance, help with hiring and training, and update managers on progress. You will also share feedback and company policies between the team and management.Ensure adherence to defined processes.Understand and improve process metrics (SLA, OLA, KPI).Collaborate with the Service Management Team on client performance reporting.Plan and monitor workload distribution for timely and accurate delivery.Implement governance mechanisms to track and review performance.Ensure services meet SLA standards.Provide excellent customer service and lead by example.Identify and escalate quality or scope issues affecting delivery.Handle escalations, perform root cause analysis, and apply corrective actions.Create realistic project plans with accurate estimates and timelines.Track progress and maintain proper documentation of issues and decisions.Build and maintain strong client and stakeholder relationships.Keep Business Continuity and Disaster Recovery plans updated.Coordinate with BCM Team and IT for regular plan testing.Subject Matter Expertise / Training / Updates / Quality / Documentation: In-depth understanding of Compensation and/or Benefits Admin processes to meet Business requirements (e.g., timelines, quality, and costs). Acquire in-depth knowledge as required & support in Knowledge Transfer of any process.OE OPEX & Continuous Improvement: Liaise with the Business Excellence team as required to drive Operational Excellence within the Team and support OE Focal. Identify & implement improvement/innovative ideas which can reduce time/cost, improve accuracy, enhance controls, increase customer experience, or create value for the client. Ensure the process dashboards & visual management displays are reviewed on an ongoing basis and are up-to-date. Ensure process controls are put in place & followed.Collaboration: Participate in various internal or client initiatives related to the process. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Work collaboratively with all internal & third-party stakeholders to achieve business goals.Team Management & Team Development What are we looking for? Functional Competencies: Extensive and demonstrable experience of HR Processes especially Comp & Benefits and Performance management. Clear understanding of the existing metrics in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Business Process Implementation. Strong MS Office and Excel skills. Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique. English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise/relevant content, smooth thought flow, and the ability to present more information in a short span of time/space sensibly. Proficient with Business Excellence Practices.Education Qualification: Essentials:Bachelor's degree (Any discipline). Desirable:HR Domain Certification, Knowledge and experience of Success Factors Employee Central Module. SAP SuccessFactorso1+ years of team handling experience.oExperience of working on HCM system.oClient/stakeholder engagement in outsourcing environment. Desirable:oWorking knowledge of Success Factors - Employee Life Cycle and Compensation and/or Benefits Admin processes.oNew process transition.oExperience in HRO set up for multi-country support.Skills / Knowledge: Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels. Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure. Good organizational, prioritization, and multi-tasking skills to deliver to deadlines. Analytical and problem-solving skills. Demonstrate high levels of confidentiality. Focus on high data accuracy and attention to detail. Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate. Basic Leadership and coaching skills. Team Work & Collaboration. Self-driven. Flexibility to work in Shifts. Results/target oriented. Multi-cultural awareness. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Payroll - Payroll Process Design Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This role involves a deeper understanding of Payroll Admin and leveraging expertise to solve specific problems related to payroll. Responsibilities include training and developing the team s functional knowledge, administering satisfaction surveys, and providing general support to client employees and communication. Process Support:oRead, understand, and analyze client processes as a subject matter expert.oExecute processes accurately and timely as a hands-on processor.oMaster the given process and help team members overcome process-related queries.oEscalate issues and seek advice when faced with complex problems.oPay close attention to the quality of written and verbal English skills within the team.oCreate logical plans, realistic estimates, and schedules for activities or project segments.oEnsure LWI's are followed and updated regularly and train team members on process updates.oMaintain, validate, and update process documentation to ensure compliance.oPerform "Root Cause Analysis" on issues and suggest appropriate corrective actions.oPropose process improvement ideas to reduce time, improve accuracy, or enhance controls.oParticipate in knowledge transfer of any process/client and acquire in-depth knowledge as an SME.oParticipate in various internal or client initiatives related to the process.oUnderstand existing performance metrics, how they are measured, and improve the measurement system. Team Support:oPlan proper allocation of work.oSupport Team Lead/Manager with daily stats/reporting and MOS.oUpdate process metrics daily and maintain MIS.oBe available on the floor to resolve process-related issues.oParticipate in team-building activities and organizational initiatives.oComplete training need analysis for the team through quality reports and knowledge tests.oFollow the quality check and audit mechanism within the process to ensure delivery on SLAs.oEnsure and maintain the security and confidentiality of client data.oAssist in training/educating team members on learning and acquiring skills in the process. What are we looking for? Functional Competencies: Knowledge of Payroll Processes. SuccessFactors experience is a plus. HR Domain certification/Payroll Certification is a plus. Strong MS Office and Excel skills. SAP SuccessFactorsExperience: Essentials:4-6 years overall experience, 3+ years in Payroll Admin process with a similar background. Desirable:HR Domain certification, SuccessFactors experience, exposure to the BPO industry.Skills / Knowledge: Excellent interpersonal skills to build effective relationships with stakeholders at all levels. Strong customer orientation with high responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure. Good organizational, prioritization, and multi-tasking skills to meet deadlines. Analytical and problem-solving skills. High levels of confidentiality. Attention to detail and quality-driven in communications and system transactions. Ability to handle customer complaints professionally and escalate when appropriate. Basic leadership and coaching skills. Teamwork and collaboration. Self-driven and flexible to work in shifts. Results/target-oriented. Multi-cultural awareness. Client interfacing skills (Email & Phone):Good email etiquette, strong email drafting and keyboard skills, and good phone etiquette/technique. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This role involves a deeper understanding of the Employee & Org data management process and leveraging expertise to solve specific problems related to workforce management. The role includes training and developing the team s functional knowledge, administering satisfaction surveys, and providing general support to client employees and communication.Primary Responsibilities / Accountabilities: Process Support:oRead, understand, and analyze client processes as a subject matter expert.oExecute processes accurately and timely as a hands-on processor.oMaster the given process and help team members overcome process-related queries.oEscalate issues and seek advice when faced with complex problems.oPay close attention to the quality of written and verbal English skills within the team.oCreate logical plans, realistic estimates, and schedules for activities or project segments.oEnsure LWI's are followed and updated regularly and train team members on process updates.oEnsure process controls are followed; maintain, validate, and update process documentation to ensure compliance.oPerform "Root Cause Analysis" on issues faced and suggest appropriate corrective actions.oPropose process improvement ideas to reduce time, improve accuracy, or enhance controls.oParticipate in Knowledge Transfer of any process/client and acquire in-depth knowledge as an SME.oParticipate in various internal or client initiatives related to the process.oUnderstand existing performance metrics, how they are measured, and improve the measurement system. Team Support:oPlan proper allocation of work.oSupport Team Lead / Manager with daily stats/reporting and MOS.oUpdate process metrics daily and maintain MIS.oBe available on the floor to resolve process-related issues.oParticipate in team-building activities and organizational initiatives.oComplete training needs analysis for the team through quality reports and knowledge tests.oFollow the Quality Check and Audit mechanism within the process to ensure delivery on SLA's.oEnsure and maintain the security and confidentiality of client data.oAssist in training/educating team members on learning and acquiring skills in the process. What are we looking for? Functional Competencies: Knowledge of Employee & Org data management processes (New Hires, Exit, Job data changes, etc.). Strong MS Office and Excel skills. Strong command of written and verbal English language. Proficient with Business Excellence Practice. SAP SuccessFactorsExperience: Desirable:oHR Domain certification would be a plus.oSuccessFactors experience is a plus.oExposure to the BPO industry.Skills / Knowledge: Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels. Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure. Good organizational, prioritization, and multi-tasking skills to deliver to deadlines. Analytical and problem-solving skills. Demonstrate high levels of confidentiality. Attention to detail & quality-driven – in communications and all system transactions. Ability to deal with customer complaints professionally and escalate where appropriate. Basic leadership and coaching skills. Teamwork & collaboration. Self-driven. Flexibility to work in shifts. Results/target-oriented. Multi-cultural awareness. Client interfacing skills (Email & Phone):Good email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This role involves a deeper understanding of the Employee & Org data management process and leveraging expertise to solve specific problems related to workforce management. The role includes training and developing the team s functional knowledge, administering satisfaction surveys, and providing general support to client employees and communication.Primary Responsibilities / Accountabilities: Process Support:oRead, understand, and analyze client processes as a subject matter expert.oExecute processes accurately and timely as a hands-on processor.oMaster the given process and help team members overcome process-related queries.oEscalate issues and seek advice when faced with complex problems.oPay close attention to the quality of written and verbal English skills within the team.oCreate logical plans, realistic estimates, and schedules for activities or project segments.oEnsure LWI's are followed and updated regularly and train team members on process updates.oEnsure process controls are followed; maintain, validate, and update process documentation to ensure compliance.oPerform "Root Cause Analysis" on issues faced and suggest appropriate corrective actions.oPropose process improvement ideas to reduce time, improve accuracy, or enhance controls.oParticipate in Knowledge Transfer of any process/client and acquire in-depth knowledge as an SME.oParticipate in various internal or client initiatives related to the process.oUnderstand existing performance metrics, how they are measured, and improve the measurement system. Team Support:oPlan proper allocation of work.oSupport Team Lead / Manager with daily stats/reporting and MOS.oUpdate process metrics daily and maintain MIS.oBe available on the floor to resolve process-related issues.oParticipate in team-building activities and organizational initiatives.oComplete training needs analysis for the team through quality reports and knowledge tests.oFollow the Quality Check and Audit mechanism within the process to ensure delivery on SLA's.oEnsure and maintain the security and confidentiality of client data.oAssist in training/educating team members on learning and acquiring skills in the process. What are we looking for? Functional Competencies: Knowledge of Employee & Org data management processes (New Hires, Exit, Job data changes, etc.). Strong MS Office and Excel skills. Strong command of written and verbal English language. Proficient with Business Excellence Practice. SAP SuccessFactors Desirable:oHR Domain certification would be a plus.oSuccessFactors experience is a plus.oExposure to the BPO industry.Skills / Knowledge: Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels. Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure. Good organizational, prioritization, and multi-tasking skills to deliver to deadlines. Analytical and problem-solving skills. Demonstrate high levels of confidentiality. Attention to detail & quality-driven – in communications and all system transactions. Ability to deal with customer complaints professionally and escalate where appropriate. Basic leadership and coaching skills. Teamwork & collaboration. Self-driven. Flexibility to work in shifts. Results/target-oriented. Multi-cultural awareness. Client interfacing skills (Email & Phone):Good email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Service Delivery Ops Associate Manager Qualifications: BCom Years of Experience: 10 to 14 years What would you do? "You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Involves balancing all balance sheet accounts against sub-ledger or other non-general ledger based source data to verify whether the balance sheet accounts are in balance with the source system feeding the general ledger. Differences which arise are addressed as reconciling items. " What are we looking for? "?End to End Record to Report?Reporting and Analytics ?Problem-solving skills ?Agility for quick learning ?Results orientation ?Written and verbal communication ?Ability to manage multiple stakeholders ?10-14 years of experience required with 8-11 years of relevant experience?Can handle disputes and resolve them within TAT?Helping team to meet standard of accuracy and TAT?Must be having good communication and email writing skills?Able to handle client interaction and their requirements. ?Presentation skills?Individual delivered Automation projects in terms of Working Capital and P&L benefits?Individual who has done process mapping & Transitions and given growth to the business?In this role you are required to do analysis and solving of moderately complex problems ?Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures ?The person requires understanding of the strategic direction set by senior management as it relates to team goals?Primary upward interaction is with direct supervisor or team leads ?Generally, interacts with peers and/or management levels at a client and/or within Accenture ?The person should require minimal guidance when determining methods and procedures on new assignments?Decisions often impact the team in which they reside and occasionally impact other teams?Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture?Please note that this role may require you to work in rotational shifts" Roles and Responsibilities: " In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification BCom

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The purpose of this role is to manage a team to meet the required service performance metrics. Ensures the service line operations are efficient and effective. You will be responsible for managing a team or multiple teams where you will be responsible for performance evaluation, coaching, and mentoring of team members. We expect you to demonstrate the highest level of leadership and integrity.Oversee daily admin and operations to meet team goals.Track performance using metrics and audits.Improve team performance to align with company goals.Support business development through client visits and initiatives.Take part in team and company-wide projects.Monitor customer feedback via surveys and other tools.Address issues raised by clients or stakeholders.Drive continuous improvement in daily work.Suggest efficient and cost-effective work methods.Train the team on process updates and changes.Meet service targets as per SLA.Allocate work smartly for timely and accurate delivery.Ensure quality with strong internal controls.Review process metrics regularly.Boost productivity to use resources effectively.Implement governance to meet process standards.Use expertise to solve operational issues.Analyze change impacts and inform the team.Maintain updated process documents and flows.Join organizational initiatives like business excellence.Create realistic plans and schedules for tasks.Build strong relationships with clients and partners.Involve clients in solution development and feedback.Handle service issues and do root cause analysis.Solve complex problems independently.Conduct skip-level meetings to understand team concerns.Review team performance and offer career guidance.Identify training needs through talent reviews.Plan for key role backups and succession.Manage attrition and apply retention strategies.Drive team engagement with rewards and recognition.Align performance with company goals.Keep disaster recovery plans updated and tested.Maintain business excellence documentation.Ensure team is trained to meet contractual goals.Work with stakeholders to achieve targets.Follow company policies and procedures.Ensure proper staffing and skill alignment. What are we looking for? Functional Competencies: Extensive and demonstrable experience of HR Processes especially Employee workforce Management, Performance management, Leave and Exit Administration. Previous experience of working on HCM systems preferably cloud-based like Workday, SuccessFactors, Oracle, etc. Business Process Implementation. Working knowledge of other MS Office Suite (Outlook, PowerPoint & One Note) - Ability to understand and make sense of large amounts of data in a complex environment, strong Excel & Word skills, ability to comprehend and quickly learn client databases/menu-based systems and ability to present data in a comprehensible format. Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique. Proven track record of leading HR Operations team. English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise/relevant content, smooth thought flow, and the ability to present more information in a short span of time/space sensibly. SAP SuccessFactors. Certification in SuccessFactors Employee Central Module. HR Domain Certification.Experience: Essentials:8+ years of HR Experience. 6+ years' experience in Employee & Org Data Management experience preferably on a Cloud ERP. Experience of working on HCM system. 4+ years of Client/stakeholder engagement in outsourcing environment and managing teams. Desirable:Working knowledge of SuccessFactors Employee Life Cycle Processes. New process transition.Skills / Knowledge: Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels. Self-driven. Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Basic leadership and coaching skills. Resilient and able to work under pressure. Good organizational, prioritization, and multi-tasking skills in order to deliver to deadlines. Continuous improvement mindset. Demonstrate high levels of confidentiality. Flexibility to work in shifts. Teamwork & collaboration. Excellent team management skills. Strong MS Office and Excel skills. Continuous improvement mindset & proficiency in Business Excellence Practices. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

The ideal candidate will be responsible for providing comprehensive support to senior executives, ensuring smooth day-to-day operations, and acting as a liaison across departments and stakeholders. Key Responsibilities: Coordinate internal and external meetings, including logistics, agendas, and minutes. Facilitate communication and collaboration across departments and teams. Prepare presentations, reports, emails, and other documents. Handle confidential and sensitive information with integrity and discretion. Follow up on action items and ensure timely completion of tasks assigned by the leadership team. Track and manage key projects and deadlines to support executive objectives. Organize and coordinate company events, meetings, and off-site engagements. Serve as the point of contact between executives and internal/external stakeholders.

We are seeking an experienced Executive PA to provide administrative support to our Company Director. In this pivotal role, you will have manage communications, organize schedules, and ensure the CEOs day-to-day operations Key Responsibilities: Manage the Director's calendar and appointments Coordinate and organize meetings Handle confidential correspondence and documentation Travel arrangements and itinerary planning Assist with project coordination and follow up on action items Draft correspondence, emails, and official communications on behalf of the Director. Maintain records, files, and sensitive information with confidentiality. Coordinate with internal teams, faculty, and external teams Manage office supplies and other director’s personal administrative duties as required Ensure timely completion of tasks and projects assigned by the Director. Support ad hoc projects and assignments as required At least 1 - 2 years of experience in a similar role, preferably in an academic or corporate environment. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) FEMALES ONLY

Role & responsibilities : Assist in sourcing and screening candidates through job portals and social media Schedule and coordinate interviews Support onboarding and documentation processes Maintain candidate and employee records Assist in daily administrative HR tasks Help with employee engagement activities and internal communication Preferred candidate profile Human Resources Internship Candidate Express Location: Newtown, Kolkata Duration: 3 Months | Type: Full-time | Stipend: 5,000/month Join Candidate Express, a leading healthcare recruitment company, for a hands-on HR internship. As a Human Resources Intern, youll gain real-time experience in recruitment, candidate coordination, interview scheduling, and basic HR operations. This is a paid internship offering professional growth in a structured environment.

Skill required: Omnichannel - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Team Development:Create a performance driven competitive culture in the team which includes but is not limited to the following:1. Ensure that the Team is adequately staffed and resources have the right skills required for the job. Liaise with OADM, Accenture Leadership, Recruitment and IJP Teams on staffing requirements. 2. Provide team members with a clear sense of direction and understanding of each other's responsibilities including career planning and succession planning. 3. Ensure a robust measurement system to substantiate performance evaluation of team members, recognizes and rewards individual and team accomplishments. 4. Conduct/Support Training for regional teams and on-board new team members on all areas of HRO operations and including:Controls & Compliance, Business Continuity Plans, process analysis and customer service. 5. Enhance team moral and engagement level thorough team bonding exercises and activities. Liaise with local PPA's and Human Resources Team on driving key People initiatives. 6. Ensure team is aware of their Goals and how their performance will be evaluated. Ensure that teams are able to explain the process. 7. Escalation and resolution point for team members with regards to people related queries. Liaise with local Human Resources Team on critical issues. 8. Communicates clearly and concisely, using appropriate level of detail, terminology and style. 9. Retain talent and establish growth path for valued resources. Liaise with local Human Resources Team on critical issues. 10. Team alignment and work allocation within Team. 11.Schedule monthly one-on-one feedback sessions with each team member to discuss progress, challenges, and short-term goals. What are we looking for? 6 to 7 years of Industry Experience 4 to 5 years of HRO Experience Contact Center Experience Mandatory Versant test score:Above 58 Payroll Payroll Systems and CRM/Workflow tools (SAP, Workday, Oracle) HRO Domain CRM/Workflow tools (SNOW, Astute, Zendesk, Siebel) MS Office Email Writing Skills Problem solving skills (Analytical skills / Collabrative thinking/ Adaptable to change) Verbal Communication :Sentence Mastery, Vocabulary,Fluency,Pronunciation Customer Service Skills Knowledge on Telephonic Software+C11:C19C4C12:C19C12:C19C13:C19C14:C19C15:C19C16:C19 Roles and Responsibilities: Operation Management:Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following:1. In-depth understanding of HRO processes supported by Accenture for different geographies. Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free. 2. Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required. 3. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. 4. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 5. Escalate issues and seek advice when faced with complex issues/problems. 6. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. 7. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 8. Ensures progress, issues and agreements are properly documented and acted upon. 9. Assist Team with performing "Root Cause Analysis" on issues faced and suggest appropriate corrective and preventive actions. 10. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. 11. Participates in various Internal or Client initiatives related to Process. 12. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date. 13. Actively participate in all process related business meeting in-person or virtually through conference calls. 14. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. 15. Participate in and/or support during Client visits. 16. Willing to work night shifts from the office, with the option to transition to a hybrid model after stabilization. Qualifications Any Graduation

Skill required: Talent Acquisition - Onboarding Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Our Recruitment Centre of Excellence supports business in all aspects of talent acquisition. The team works in partnership with recruitment teams to develop and execute tactical sourcing strategies with the aim of generating candidates, creating talent pools and delivering against recruitment and growth targets. This role plays a pivotal part in delivering against recruitment targets by using various sourcing strategies to create talent pools (talent communities), identifying candidates for our clients in the offshore business locations, scheduling interviews, administering online assessments where needed, assisting with reference checks and back ground verification checks, facilitating vendor invoicing and tracking candidates on candidate application tracking system as per company standards.Candidates with End to End Recruitment experience - Domestic/International MarketAdminister onboarding of new employees including all onboarding activities like orientation registration, completion of background check, creation of SAP record, etc. What are we looking for? Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awareness Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Assist in training/educating team assigned team members on learning and acquireing skills in process. Ability to demonstrate recruitment expertise gained within a corporate in-house or agency environment including:oExperience of building, owning & maintaining talent pools, including our own internal talent pooloExtensive experience in sourcing candidates utilising a variety of methods like Advertising (on-line/off-line), Internet search (data mining), Database search, Social Media / Google Adwords, etc. Expertise in market mapping and research, utilising deep searching techniques Capability to advise on and deliver best practice in candidate attraction methodologies Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problemsYour day to day interactions are with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.Decisions that are made by you impact your own work and may impact the work of othersIn this role you would be an individual contributor and/or oversee a small work effort and/or teamPlease note that this role may require you to work in rotational shiftsProcess Support :Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWI's are followed and updated regularly and train the team members on process updates.Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support :Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS.To be available on the floor through the day to resolve process related issues.Participate in Team building activities & Organizational initiatives.Complete training need analysis for the team on timely manner through quality reports and knowledge tests.Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's.Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This Role involves deeper understanding of the Employee & Org data Mgmt Process & Leveraging expertise to solve specific problems pertaining to Workforce Management.Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication.Employee Services - More into query/case managementEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees. What are we looking for? Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awareness Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Assist in training/educating team assigned team members on learning and acquireing skills in process. Knowledge of Employee & Org data Mgmt Processes ( New Hires, Exit, Job data changes etc). Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problemsYour day to day interactions are with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.Decisions that are made by you impact your own work and may impact the work of othersIn this role you would be an individual contributor and/or oversee a small work effort and/or teamPlease note that this role may require you to work in rotational shiftsProcess Support :Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWI's are followed and updated regularly and train the team members on process updates.Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support :Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS.To be available on the floor through the day to resolve process related issues.Participate in Team building activities & Organizational initiatives.Complete training need analysis for the team on timely manner through quality reports and knowledge tests.Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's.Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation

Skill required: Talent Acquisition- end to end - Talent Identification Designation: Recruiting Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Proficient What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs1.Designing and implementing the overall recruiting strategy2.Develop and update job descriptions and job specification3.Perform job and task analysis to document job requirements and objectives4.Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc5.Source and recruit candidates by using databases, social media etc.6.Screen candidates resumes and job applications7.Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule8.Provide analytical and well documented recruiting reports to the rest of the team9.Act as a point of contact and build influential candidate relationships during the selection processCandidates with End to End Recruitment experience - Domestic/International Market10.Conduct external sourcing - mine existing talent pool (Source from existing candidate database and determine the need to source externally to meet candidate volume requirements) 11.Perform data mining for additional candidates (New profile for sourcing eligibility, Source resumes, Qualify candidate interest by appropriate technology tool and Match qualified resume to requisition12.Support candidate intake (application/expression of interest) using electronic, phone or paper methods and Process electronic candidate profiles/applications13.Develop list of candidates to be screened (Pre-qualify candidate interest in opportunity and Invite candidates to apply as appropriate) 14.Scheduling supportIn Talent Identification and Definition you will be assessing current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps. What are we looking for? Strategic Talent Sourcing Talent Management Talent Sourcing Talent Strategy Results orientation Strong analytical skills Experience in research and development Collaboration and interpersonal skills ATS (Application Tracking System) experience will be an added advantage HR Domain or TA certification would be an added advantage Excellent MS Office and MS-Excel skills Proficient with Operational Excellence practices A minimum of 3 years of prior people management experience Excellent Verbal Communication Skills Customer Service Skill Test (Psychometric Test) Email Writing Skills HR Analytics 1.In-depth understanding of HRO processes supported by Accenture Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free2. Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required3.Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible4.Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client.5.Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically6.Ensures progress, issues and agreements are properly documented and acted upon7.Assist Team with performing "Root Cause Analysis" on issues faced and suggest appropriate corrective and preventive actions8.Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Compensation & Benefits - Reward Strategies Designation: Total Rewards Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This Role involves deeper understanding of the Comp & Benefits & Leveraging expertise to solve specific problems pertaining to Comp & Benefits .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication.candidates with Compensation & Benefits experienceIn Rewards Strategy you will establish rewards strategies that attract and retain the best talents in the organization. What are we looking for? Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awareness Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Assist in training/educating team assigned team members on learning and acquireing skills in process. Knowledge of Copensation & Benefits management and Performance management processes Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problemsYour day to day interactions are with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.Decisions that are made by you impact your own work and may impact the work of othersIn this role you would be an individual contributor and/or oversee a small work effort and/or teamPlease note that this role may require you to work in rotational shiftsProcess Support :Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWI's are followed and updated regularly and train the team members on process updates.Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support :Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS.To be available on the floor through the day to resolve process related issues.Participate in Team building activities & Organizational initiatives.Complete training need analysis for the team on timely manner through quality reports and knowledge tests.Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's.Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This Role involves deeper understanding of the Learning Administration & Leveraging expertise to solve specific problems pertaining to Learning .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication.Talent Development processIn Learning Delivery Operations you will be ensuring successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awareness Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Assist in training/educating team assigned team members on learning and acquireing skills in process. Knowledge of Learning management processes Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Process Support : Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan,realistic estimates and schedule for an activity or project segment. Ensure LWI's are followed and updated regularly and train the team members on process updates. Ensure process controls are followed; Maintain,validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support : Plan proper allocation of work. Support Team lead/Manager with Daily stats/reporting and MOS. Update process metrics on daily basis and maintain MIS. To be available on the floor through the day to resolve process related issues. Participate in Team building activities & Organizational initiatives. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's. Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Process Support:oRead, understand, and analyze client processes as a subject matter expert.oExecute processes accurately and timely as a hands-on processor.oMaster the given process and help team members overcome process-related queries.oEscalate issues and seek advice when faced with complex problems.oPay close attention to the quality of written and verbal English skills within the team.oCreate logical plans, realistic estimates, and schedules for activities or project segments.oEnsure LWI's are followed and updated regularly and train team members on process updates.oEnsure process controls are followed; maintain, validate, and update process documentation to ensure compliance.oPerform "Root Cause Analysis" on issues faced and suggest appropriate corrective actions.oPropose process improvement ideas to reduce time, improve accuracy, or enhance controls.oParticipate in Knowledge Transfer of any process/client and acquire in-depth knowledge as an SME.oParticipate in various internal or client initiatives related to the process.oUnderstand existing performance metrics, how they are measured, and improve the measurement system. Team Support:oPlan proper allocation of work.oSupport Team Lead / Manager with daily stats/reporting and MOS.oUpdate process metrics daily and maintain MIS.oBe available on the floor to resolve process-related issues.oParticipate in team-building activities and organizational initiatives.oComplete training needs analysis for the team through quality reports and knowledge tests.oFollow the Quality Check and Audit mechanism within the process to ensure delivery on SLA's.oEnsure and maintain the security and confidentiality of client data.oAssist in training team members on learning and acquiring skills in the process What are we looking for? Desirable:oHR Domain certification would be a plus.oSuccessFactors experience is a plus.oExposure to the BPO industry.Skills / Knowledge: Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels. Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure. Good organizational, prioritization, and multi-tasking skills to deliver to deadlines. Analytical and problem-solving skills. Demonstrate high levels of confidentiality. Attention to detail & quality-driven – in communications and all system transactions. Ability to deal with customer complaints professionally and escalate where appropriate. Basic leadership and coaching skills. Teamwork & collaboration. Self-driven. Flexibility to work in shifts. Results/target-oriented. Multi-cultural awareness. Client interfacing skills (Email & Phone):Good email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique.Functional Competencies: Knowledge of Employee & Org data management processes (New Hires, Exit, Job data changes, etc.). Strong MS Office and Excel skills. Strong command of written and verbal English language. Proficient with Business Excellence Practice. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

We are seeking a results-driven Email Marketing Specialist to manage and execute our email campaigns, nurture customer relationships, and drive engagement and conversions. The ideal candidate has strong experience with email automation tools, understands customer segmentation, and can write compelling content that aligns with our brand. Key Responsibilities: Plan, develop, and execute email marketing campaigns to support product launches, promotions, and customer lifecycle journeys. Build and manage email lists and segmentation strategies for targeted communication. Create high-converting email templates with strong subject lines, CTAs, and mobile responsiveness. A/B test subject lines, content, send times, and other elements to optimize campaign performance. Analyze and report on email performance metrics (open rates, CTR, conversion, bounce, unsubscribe rates). Ensure compliance with email marketing regulations (e.g., CAN-SPAM, GDPR). Collaborate with content, design, and product teams to ensure consistent messaging and branding. Manage automated email workflows, nurture sequences, and drip campaigns. Stay up to date on industry trends, tools, and best practices in email marketing.

Internal Audit Leadership: - Conduct risk assessments and ensure the effectiveness of internal controls. Virtual CFO Services - offer tailored CFO-level insights. Team Leadership & Client Management Travel allowance

Inbound and outbound calling Managing UK client documents and live files Extensive daily management, including email account management. Drafting, reviewing, and formatting correspondence, engagement letters, documents, presentations and spreadsheets Required Candidate profile Attention to detail Excellent communication and organizational skills Competence in Word, Excel, and Outlook hr1@anzaservicesllp.com, vendorops@anzaservicesllp.com. 8329047086 Perks and benefits Medical Insurance, PF.

Role Overview Were seeking a proactive and results-driven Inside Sales Specialist to lead and scale our inside sales efforts. Youll play a key role in generating leads, building a strong sales pipeline, and converting prospects into long-term partnerships. This role also includes managing the inside sales team and driving strategic sales initiatives aligned with business goals. Key Responsibilities Drive lead generation and build a pipeline of quality prospects Understand client needs and recommend tailored solutions Manage and mentor the inside sales team for optimal performance Build and maintain strong relationships with key decision-makers Handle the entire sales cycle from prospecting to closure Ensure high customer satisfaction by resolving issues promptly Identify opportunities for upselling and cross-selling Contribute to the development and execution of strategic sales plans Maintain excellence in sales operations and client servicing Track and report on key sales metrics and team performance Support retention and renewal strategies Qualifications & Skills Minimum 1 year of experience in sales or business development Background in customer service or client engagement is a plus Strong understanding of CRM tools and sales processes Excellent communication (written & verbal) and interpersonal skills Problem-solving mindset with strong negotiation abilities Experience in leading or mentoring a sales team Passion for delivering value and building long-term client relationships High energy, adaptability, and a team-first approach Why Join Trijotech? At Trijotech, youll work with an enthusiastic and innovative team on impactful projects. We offer: A collaborative work culture Continuous learning and career development Exposure to high-growth, high-impact initiatives Opportunities to make a difference from Day 1