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Caterpillar Signs
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Customer Support Executive

Customer Support Executive

Caterpillar Signs

1 - 5 years

1 - 4 Lacs

Ahmedabad

Posted:2 months ago| Platform:

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Skills Required

Communication Skills Email Support Spoken English Written Communication Email Writing Verbal Communication Email Process Chat Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Strong visualization skills with the ability to convey design ideas effectively. Excellent communication and interpersonal skills. Ability to learn and adapt quickly to new tools and technologies. Customer-focused mindset with a passion for delivering exceptional service. Proactive and self-motivated with the ability to work independently. Previous experience in a customer service or design-related role is advantageous. Preferred candidate profile Bachelors degree in business, Marketing, Engineering, or a related field. Strong verbal and written communication. Good negotiation and problem-solving skills. Ready to work in night shift (Rotational Shift) Up to 4 years of experience in BPO, KPO, RPO and sales profile. MBA is preferred. Perks and benefits Opportunity to work with International Customers/Clients. Privileged Leave (21 days) / Social Leave (1) / Restricted Leave (1) Paid Holidays (As per company policy) Employee Referral Bonus (As per company policy) Night shift allowance (As per company policy) Rotational Shift (3 months) with possibility of extension subject to business requirements Over-time (As per company policy) Company sponsored Mediclaim up-to 3 lakhs (Self, Spouse, Up-to 2 kids). 24x7 Cafeteria Gratuity (As per applicable law) Parents inclusion in Mediclaim at a nominal charge. Professional Development. Performance Recognition. Company sponsored Events C Celebrations.

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Customer Support Executive