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1.0 - 3.0 years
1 - 2 Lacs
Udaipur
Work from Office
Greet & welcome guests/clients in a professional & friendly manner Answer & manage incoming phone calls and emails promptly Handle visitor registration and maintain visitor logs Manage appointment scheduling and coordinate with relevant departments Required Candidate profile Maintain the reception area, ensuring it is tidy and presentable Provide information about services, facilities, and directions as needed To Apply: Whatsapp-7877714879; 8529925583
Posted 2 months ago
0.0 - 5.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Role & responsibilities Respond to customer queries and complaints via email within defined SLAs. Provide accurate, valid, and complete information using appropriate tools and resources. Document customer interactions and maintain detailed records of inquiries and resolutions. Escalate unresolved issues to the appropriate internal teams for further investigation. Collaborate with team members and other departments to ensure timely issue resolution. Maintain quality standards and follow all email and communication protocols. Work with CRM tools (e.g., Zendesk, Freshdesk, Salesforce) to manage and track tickets. Identify trends in customer feedback and report them to relevant stakeholders. Preferred Qualifications: Experience in industries like e-commerce, telecom, healthcare, or banking is a plus. Exposure to chat or social media support (optional but advantageous). Ability to handle confidential information responsibly. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 2 months ago
1.0 - 2.0 years
2 - 3 Lacs
Chennai
Work from Office
Coordinate and schedule service appointments with customers & technicians Communicate with customers to understand their needs, provide updates, & resolve issues Manage service requests Kindly reach us Preethi 6382942219
Posted 2 months ago
0.0 - 1.0 years
2 - 3 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Email Process Us shift Excellent communication & written skills can draft professional emails Rotational Shift HSC freshers can apply Andheri
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Responsibilities: * Handle client calls & emails * Resolve complaints promptly * Maintain professional communication with clients * Manage call flow, prioritize tasks * Write clear emails & respond timely
Posted 2 months ago
0.0 - 3.0 years
2 - 4 Lacs
Chennai, Tamil Nadu, India
On-site
we are hiring for semivoice process Language ; Tamil,kannada,telugu,malayalam,english Experience ; freshers to 3y Salary ; 18k to 35k Immidiate joining Chennai ,perungudi location contact ; hari -89396 52965
Posted 2 months ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Hiring grads/UGs with min 1 yr intl voice exp. Must have excellent spoken & written English. Assessment score 65–70: 5 to 6LPA, 71 & above: 6.5Lpa call Afreed-9035111277 Perks and benefits 6–6.5LPA, Growth, Voice Role, Quality Hiring
Posted 2 months ago
0.0 years
1 - 2 Lacs
Navi Mumbai
Work from Office
Front Desk / Reception Skills: Communication Skills (Verbal & Written) Clear, polite, and professional interaction. Greeting & Hospitality – Welcoming visitors, clients, and candidates professionally. Telephone Etiquette – Handling incoming/outgoing calls with professionalism. Visitor Management – Logging visitors, issuing badges, directing to departments. Email & Correspondence Handling – Managing general inquiries, scheduling interviews/meetings. Office Administration – Filing, record keeping, inventory management (stationery, supplies). Multitasking & Time Management – Managing reception duties along with backend HR support. HR / Recruitment Support Skills: Basic Understanding of HR Processes – Recruitment cycle, onboarding, etc. Resume Screening & Shortlisting – Initial evaluation of candidate CVs. Scheduling Interviews – Coordinating between candidates and interviewers. Candidate Follow-ups – Calling/emailing shortlisted candidates. HR Software/Tools Exposure – Excel, Google Sheets, or ATS (if any). Confidentiality & Data Handling – Respecting privacy of employee/candidate info. Document Preparation – Offer letters, joining forms, ID creation coordination. Employee Interaction – Supporting HR in new joiner welcoming and orientation. Soft Skills & Personality Traits: Professional appearance and grooming Friendly and approachable attitude Quick learner and adaptable Organized and detail-oriented Positive mindset and willingness to grow Basic knowledge of MS Office (Word, Excel, Outlook)
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Hiring grads/UGs with min 1 yr intl voice exp. Must have excellent spoken & written English. Assessment score 65–70: 5 to 6LPA, 71 & above: 6.5LPA. Versant cutoff: 70. Manyata Tech Park. Call Shazia: 9035018994. Perks and benefits 6–6.5LPA, Growth, Voice Role, Quality Hiring
Posted 2 months ago
4.0 - 7.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Job Title: Corporate Communication & Branding Coordinator Experience: 56 years Shift Timing: General Shift Location: Bangalore Gender Preference: Male candidate preferred, or else female candidate Interview Process: 1st Round: Virtual Interview Final Round: Case Study – Communication Designing Job Summary: We are looking for a dynamic and skilled Corporate Communication & Branding Coordinator to manage internal communications, branding initiatives, and virtual events. The ideal candidate will be responsible for handling the corporate communication mailbox, hosting community platforms, sending out official communication, and designing visually appealing content. Key Responsibilities: Manage the corporate communication mailbox and respond to incoming internal communication queries. Host and maintain intranet platforms such as SharePoint for employee engagement. Draft and send out site-wide communications including HR updates, event notices, and announcements. Design engaging communication materials using Canva , aligned with company branding. Coordinate and host virtual events such as webinars , town halls , and Zoom meetings. Support content updates on the corporate website and internal portals. Create and edit content for newsletters, announcements, and campaigns. Collaborate with various departments for communication alignment and content strategy. Ensure all communications are on-brand, consistent in style and tone. Required Skills: SharePoint – for managing and updating intranet content Zoom – experience in hosting and managing Zoom webinars/meetings Canva – strong hands-on experience in graphic designing and branding Video Editing – basic editing skills for short internal/external videos Content Writing – excellent writing, editing, and proofreading skills Communication Design – ability to turn complex messages into visually appealing content Email Management – efficient handling of communication mailboxes Event Hosting – confident in managing and hosting online events Branding Coordination – understanding of corporate branding and identity guidelines Preferred Qualities: Strong coordination and organizational skills Ability to multitask and work under deadlines Creative thinker with a keen eye for design and detail Excellent interpersonal and verbal communication skills Interested can share resume with shanti.t@twsol.com
Posted 2 months ago
0.0 - 1.0 years
0 Lacs
Navi Mumbai
Work from Office
Role & responsibilities We are looking for a Telecalling Executives for an Goregaon and Mahape Location . Candidate having with a good communication skill Fresher B.Com , BA & 12th pass with basic computer knowledge candidates can be considered. Preferred candidate profile - Preferred candidate profile - Any Graduate, with a good communication skills, western suburban. Can able to speak & understand confidently Hindi & English language
Posted 2 months ago
1.0 - 3.0 years
1 - 2 Lacs
Ahmedabad
Work from Office
Job Title: Back Office Executive (Admin) Location: Thaltej Road, Ahmedabad Experience: Minimum 1 Year Employment Type: Full-Time Job Summary: We are looking for a detail-oriented and proactive Back Office Executive to support our administrative operations. The ideal candidate will handle essential office tasks, ensure efficient documentation, and provide support to other departments as needed. Key Responsibilities: Perform data entry, documentation, record-keeping, and filing tasks Manage internal databases, update records, and maintain accuracy Coordinate with various departments to ensure smooth administrative processes Handle calls, emails, and correspondence related to admin tasks Assist with scheduling meetings, preparing reports, and supporting HR/admin activities Monitor office supplies and place orders when necessary Ensure compliance with company policies and confidentiality of sensitive information Requirements: Minimum 1 year of experience in a back office or administrative role Proficiency in MS Office (Excel, Word, Outlook, etc.) Strong organizational and multitasking skills Good written and verbal communication Ability to work independently and as part of a team Graduate in any discipline (preferred) What We Offer: Professional and supportive work environment Opportunities for skill development and growth Competitive salary based on experience
Posted 2 months ago
1.0 - 3.0 years
1 - 4 Lacs
Mumbai
Work from Office
Role Overview The Customer Service Associate will play a pivotal role in monitoring and managing AV systems. This position is ideal for individuals with a non-technical academic background (e.g., BCom, BA) who have a strong inclination toward technology and are eager to learn. The Customer Service Associate will ensure the smooth functioning of systems by troubleshooting issues, coordinating resolutions, and maintaining communication with stakeholders. Key Responsibilities System Monitoring & Troubleshooting : Monitor AV systems in real-time using NOC dashboards to identify performance issues. Diagnose basic technical problems and escalate complex issues to technical teams. Maintain accurate logs of incidents and troubleshooting steps. Coordination & Communication : Act as the primary point of contact for clients reporting system issues. Collaborate with internal technical teams and external vendors to resolve problems efficiently. Provide regular updates to clients on issue resolution progress. Documentation & Reporting : Create detailed reports on system performance, downtime, and issue resolution timelines. Document standard operating procedures (SOPs) for recurring tasks and troubleshooting processes. Continuous Improvement : Identify patterns in system issues and recommend preventive measures. Stay updated on advancements in AV technology to enhance support capabilities. Qualifications A bachelors degree in any field (e.g., BCom, BA) with a demonstrated interest in technology. Strong problem-solving skills and the ability to learn technical concepts quickly. Excellent verbal and written communication skills. Basic familiarity with Microsoft Office tools; knowledge of ticketing systems is a plus. Ability to work in shifts to ensure 24/7 NOC coverage. Preferred Skills Exposure to AV or IT systems is an advantage but not mandatory. Strong organizational skills with attention to detail. Customer service experience is a plus.
Posted 2 months ago
3.0 - 5.0 years
2 - 3 Lacs
Pune
Work from Office
Role & responsibilities Manage the director's email inbox & execute as the primary point of contact Calendar management Travel Arrangements: Itineraries, flights, accommodations and transportation Data analysis: Extract & analyse data Supervise and execute live reporting documents Meeting Coordination: Prepare agenda, generate MOM and follow up actions Document Management: Draft / proof-read documents Office Management: Oversee office supplies Administrative support to internal team Preferred candidate profile Graduate in a science / engineering stream Past experience in administrative role Comfortable to use Microsoft Office or other commonly used softwares / applications. Decent oral and written communication in English Perks and benefits Office work Execute streamlined tasks
Posted 2 months ago
0.0 - 1.0 years
0 - 1 Lacs
Varanasi
Work from Office
About Job: This is a target based Job. Responsibilities: Lead generation through data research & email handling Collect data, communicate effectively & speak English fluently Meet revenue targets through BDE activities Work from home
Posted 2 months ago
1.0 - 3.0 years
1 - 3 Lacs
Pune
Work from Office
Customer Service Executive Requirements A bachelors degree in administration or a related field. A minimum of 3 years of experience as a customer service representative. Superior written and oral communication skills. Leadership skills to guide and improve a team. Data entry and basic computer skills. Knowledge about customer relationship management systems. Knowledge about the best mediation and conflict resolution tactics. Customer Service Executive Responsibilities Supervising a team of customer support professionals. Monitoring the entire customer service process. Resolving customer issues brought to your attention. Creating procedures and policies for effective customer service. Tracking the work of every customer service representative in the team. Performing quality assurance surveys with customers. Conveying customers’ feedback to the team. Fixing appointments according to the convenience of clients and customers. Interacting with customers to determine whether they have a desirable and shareable experience. Possessing the knowledge and ability to improve customer service of the organization. Creating a pleasant work environment for customer service professionals.
Posted 2 months ago
2.0 - 7.0 years
3 - 3 Lacs
Bengaluru
Work from Office
Hiring: Email / Chat Process Customer Support (BPO) Location: Bangalore (Work from Office) CTC: Up to 3.24 LPA Shift: Day / 247 rotational shifts Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only About the Role We are hiring Customer Support Executives (Email / Chat Process) for a leading international BPO. This role involves handling customer queries through email and chat, ensuring excellent customer satisfaction. Experience : Minimum 1 year in customer support (email/chat preferred) Qualification : Graduate / Undergraduate Skills: Excellent written and verbal communication Good typing speed & accuracy Customer handling BPO metrics (CSAT, AHT, SLA) Apply now.... CONTACT: Archana- 9332827358
Posted 2 months ago
1.0 - 2.0 years
2 - 4 Lacs
Thane
Work from Office
Fresco Overseas (Thane) is hiring Sales Executives for animal feed, pharma lab equipment & life science products. Life Science/Microbiology/Biotech background preferred. Strong communication & computer skills a must. Apply: sairaj@frescooverseas.com Required Candidate profile Graduate in Life Sciences, Microbiology, or Biotechnology. 1–2 yrs in B2B/export sales preferred. Good communication, email & MS Excel skills. Knowledge of animal feed/lab equipment is a plus.
Posted 3 months ago
1.0 - 5.0 years
1 - 2 Lacs
Rajkot
Work from Office
Greet and welcome patients & visitors. Answer incoming phone calls, route calls, and take emails accurately. Handle patient inquiries & complaints. Verify and update patient records as needed. Assist with tasks such as data entry & processing forms.
Posted 3 months ago
5.0 - 7.0 years
9 - 10 Lacs
Lucknow
Work from Office
Company Secretary (F) Lucknow (Near Telibagh pref) CS qualified + 5-6 yrs exp Corp law, compliance, AML Doc drafting, client coordination MS Office, deadline management Based in Lucknow only No international ref Apply if fit! Annual bonus
Posted 3 months ago
2.0 - 4.0 years
2 - 4 Lacs
Chennai
Work from Office
Role & responsibilities: Respond to customer first contact resolution mails received at designated Credit Card team ID &Liabilities Team ID as per agreed business TAT Responsible to identify NFTR cases and follow up with the concern business unit for adequate resolution To ensure 100% adherence to laid down process while responding to customer mails Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of Customer satisfaction . To identify request received from customer for charges waiver and raise request in CBCI system and Branch Waiver system as per EMT Grid Walk in Drive through your network references and groups for the requirements in mentioned roles and locations. We are conducting walk-in-drive on 18 Jun2025&19Jun 2025, from 10 .30AM-3 .30PM @ Commerzone Porur , Chennai Refer your friends for the below mentioned role. EMT Officer Credit cards EMT officer Liabilities Interview location : Commerzone Porur , Chennai Date Of Interview : 18th Jun 25 & 19 th Jun 2025(Wednesday &Thursday) Timing : 10.30 am to 3:30 pm Venue : HDFC Bank Ltd,6th Floor B -Wing , Commer zone Building Mount Poonamalle Road, Porur Chennai- 600116 Contact Person : Kavitha Raghunathan
Posted 3 months ago
0.0 - 1.0 years
0 - 1 Lacs
Pune
Work from Office
Responsibilities: Collect data through web research & internet searches Build databases using MS Excel Handle emails professionally with strong communication skills Manage email campaigns effectively
Posted 3 months ago
2.0 - 4.0 years
3 - 3 Lacs
Bengaluru
Work from Office
Role & responsibilities • Serve as the single point of contact for all customer queries post-booking. • Maintain proactive and professional communication with customers through calls, emails, meetings, and digital platforms. • Address and resolve client issues or concerns promptly and effectively. • Coordinate all documentation processes Sale Agreements, Allotment Letters, Possession Letters, etc. • Ensure timely collection of required KYC documents and compliance with RERA guidelines. • Track and ensure timely milestone-based payments from customers. • Generate and share payment reminders, receipts, and collection statements. • Coordinate with accounts for reconciliation of customer payments. • Plan and coordinate pre-handover site visits, inspections, and snag list resolutions. • Manage possession formalities, customer walk-throughs, and key handover events. • Maintain accurate customer records and lifecycle data in CRM tools (e.g., Salesforce, HubSpot, or in-house ERP). • Prepare regular MIS reports, collection dashboards, and customer feedback summaries. • Analyze trends and recommend process improvements for customer satisfaction. • Cultivate long-term relationships with clients for referrals and repeat business. • Coordinate post-handover support, warranty issues, and AMC (Annual Maintenance Contracts). • Organize customer engagement programs, site events, and community-building activities. Skills Required • Excellent communication and interpersonal skills • Strong understanding of premium real estate customer expectations • Proficiency in CRM software, Excel, and document management tools • Customer-centric attitude with problem-solving capability
Posted 3 months ago
0.0 - 2.0 years
1 - 2 Lacs
Greater Noida
Work from Office
Handle calls and emails Address queries and escalate issues Maintain records and feedback logs Coordinate with internal teams Support frontoffice & data entry Prepare reports and client follow-ups Ensure customer satisfaction Address ongoing projects
Posted 3 months ago
0.0 - 2.0 years
1 - 2 Lacs
Gurugram
Work from Office
Job Description: We are looking for a dynamic and customer-focused individual to handle inbound and outbound calls as well as emails. The role involves resolving customer queries efficiently and professionally. Candidates should be comfortable in both English and Hindi, and willing to do cold calling when required. Responsibilities: Handle inbound & outbound customer calls Respond to customer queries via email Resolve customer complaints and ensure satisfaction Do cold calling as per requirement Maintain call logs and update CRM system Requirements: Good communication skills in English and Hindi Experience in voice process and email handling preferred Basic computer knowledge Positive attitude and willingness to learn
Posted 3 months ago
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