163 Email Handling Jobs - Page 5

About Teleperformance: Teleperformance is a French Multinational company with operations in 80+countries and overall 4lakh and more passionate people working in the organization is one of the world's leading Customer experience management services providers. Job Description: We are recruiting candidate's min 6 month of email Below are the Roles and Responsibilities: Candidates with Six-month experience preferabl, salary will be 25KCTC per month. We prefer candidates with Under graduation and graduation who are familiar and are interested to work and build their career in the BFSI Industry, however candidates from any streams can apply. Benefits: * Access to large Infrastructure (Cafeteria,Training and Play area etc.) * Statutory Benefits * Internal Job Posting, Jump programs for employees to promote growth for employees inside the organization. To qualify candidates should complete minimum years of service as per their Grade. Roles & Responsibilities: * Primary responsibility is to increase the revenue of Bank; Customer Support executive will address the concerns if any raised by the customer and assist them to resolve it over phone. * Chat and Email Process- Calling existing and potential customers to explain the features of the products and services. * Resolving the queries and concerns of customers in a timely manner on Email. * Positioning relevant products and services to the users according to their Purchasing Behaviour. Upselling, Cross selling. * Pitching the products and services of Bank to potential customer over a call and generate business for the Bank. * Excellent Communication in English * Under Graduation/Graduation mandatory Work Specifics: * 6 Days working/ Rotational Week Off. * 9 Hours Shift- 24/7 Shift * min 6months experienced candidates can Apply * Language - Mandatory with English Communication * Location - Bangalore -Hebbal Venu Details: Teleperformance Business Services India 3 1, Chiranjeevi Layout, Hebbal Kempapura, Bengaluru, Karnataka 560024 Contact Person: HR Veda : 8095047893

Role & responsibilities Handling customer queries / complaints primarily on emails, letters and calls for Retail Liabilities Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to time schedules (Turn Around Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance. Preferred candidate profile Graduate Atleast 1-3 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Customer Support,Calling BPO

LED Replacements - mail coordination's, Faulty Lights pickup from the store, Handling mails, Maintaining data in the excel, Learning Audit. Required Candidate profile ITI Certification Holder, Good Knowledge about the LED Lights so that he can also go at the site if needed. Background Experience from LED Lighting will be an advantage.

We are seeking a passionate and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for our sales, you will play a crucial role in delivering outstanding service experiences. Your primary responsibilities will include : Responding promptly to sales inquiries via phone, email & teams chat. Handling Credit/Debit note on real time. Punching order in our ERP on the same day if it is received before 4:00 PM and after that in the next working day in the 1st morning. Building sustainable relationships and trust with sales through open and interactive communication. Prepare all necessary Management Reports on real time ( Like SIFOT, Credit Note Monitoring Report, Debit Note Monitoring Report Etc. ) Keeping accurate records of sales interactions, comments, and complaints. Collaborating with internal teams to ensure a seamless customer experience and timely issue resolution. Contributing to team efforts by accomplishing related tasks and goals as needed. Candidate must be fully customer-centric, possessing excellent communication skills, including the art of listening attentively to customers without interruption, and providing timely assistance and guidance in the right direction to ensure customer satisfaction and loyalty. Requirements : Proven customer supports experience or experience as a clint service representative. Well verse in Excell formulation and activities. Well verse in SAP environment. Strong phone contact handling skills and active listening. Excellent communication and presentation skills. Ability to multi-task, prioritize and manage time effectively. Familiarity with CRM system and practice. Need 2-4 years of experience at least. Similar industries ( chemical, Food & Beverage ) experience is preferable. Graduate in any discipline

Key Responsibilities: Manage inbound and outbound communication via phone, email, and chat with international customers Resolve complex queries related to products, services, data analysis, or knowledge-based tasks Maintain accurate documentation and update client records Follow client-specific guidelines and adhere to quality standards Collaborate with cross-functional teams to ensure customer satisfaction Meet individual and team performance targets Candidate Profile: Excellent verbal and written English skills Graduate or undergraduate degree holders Experience in international BPO or KPO preferred but freshers can apply Comfortable working in rotational shifts including night shifts Strong analytical, multitasking, and problem-solving skills Immediate joiners preferred

Key Responsibilities: Handle inbound and outbound communications via phone, email, and chat with international customers Resolve customer queries related to products, services, billing, and accounts efficiently Maintain accurate records of customer interactions and transactions Adhere to company policies and international client guidelines Collaborate with team members to ensure seamless service delivery Achieve individual and team performance goals consistently Candidate Profile: Proficient in spoken and written English Graduate or undergraduate degree holders Prior experience in international BPO preferred but freshers can apply Comfortable with rotational and night shifts Strong problem-solving and multitasking skills Immediate joiners preferred

Key Responsibilities: Handle inbound and outbound calls or chats related to flight bookings or ride requests Assist customers with itinerary changes, cancellations, refunds, billing, and technical issues Ensure high customer satisfaction through effective problem-solving and communication Maintain records of customer interactions using internal tools and CRM systems Adhere to process guidelines, call quality standards, and daily targets Candidate Profile: Excellent fluency in English (verbal and written) Prior experience in international voice or blended processes preferred Quick learner with strong multitasking skills Comfortable with night shifts and rotational work schedules Undergraduate/Graduate Freshers with strong communication skills may also apply Immediate joiners preferred

Handle inbound customer inquiries via phone, email, and chat in a professional and timely manner. Improving service: Reviewing customer feedback and taking measures to improve customer service Required Candidate profile Excellent English communications skills required! Graduate/undergraduate Fresher/experienced both can apply Must be comfortable with rotational shifts Immediate joiners only WORK LOCATION - JAIPUR

Handle inbound customer inquiries via phone, email, and chat in a professional and timely manner. Improving service: Reviewing customer feedback and taking measures to improve customer service Required Candidate profile Excellent English communications skills required! Graduate/undergraduate Fresher/experienced both can apply Must be comfortable with rotational shifts Immediate joiners only WORK LOCATION - JAIPUR

Handle inbound customer inquiries via phone, email, and chat in a professional and timely manner. Improving service: Reviewing customer feedback and taking measures to improve customer service Required Candidate profile Excellent English communications skills required! Graduate/undergraduate Fresher/experienced both can apply Must be comfortable with rotational shifts Immediate joiners only WORK LOCATION - JAIPUR

We are hiring Customer Service Representatives for our International Process. The role involves engaging with customers across global markets to resolve queries, provide product or service information, and deliver a seamless support experience while meeting quality benchmarks. Key Responsibilities: Manage customer interactions across voice or non-voice platforms Deliver accurate solutions with clarity and professionalism Maintain detailed records of each interaction in the system Adhere to international communication standards Achieve performance targets while ensuring customer satisfaction Candidate Profile: Excellent command over English language Ability to handle customer concerns with patience and confidence Comfortable working with global customers Undergraduate or Graduate candidates eligible Freshers or experienced professionals welcome Immediate joiners preferred

Being the first point of contact for customers Resolve customer's queries via phone, email & chat Building relationships with customers and ensuring they are satisfied with the company's products and services Required Candidate Profile Excellent communication skills Candidate must be comfortable with Rotational shifts UG/Grad/PG Fresher & Experienced both can apply Work from office

Looking for candidates with good communication skills 1 year of BPO Experience is mandatory Graduation is must Location: Gurgaon Salary:- 25k ctc Work from office profile Contact NEHAL HR OR CALL ON 8527849439

A reputed TVS group in Chennai in central area needs Secretary, Religion – Must be Hindu Graduate with a minimum of 8 years experience in the relevant areas of a Secretary Required Candidate profile Calendar Management, Scheduling, MOM, Prioritizing emails & correspond, Effective Liaisoning, coordination , Maintain filing system, timely reports, Follow up Good @ MS office tools

Key Responsibilities: Greet and welcome visitors in a warm and professional manner Answer, screen, and forward incoming calls Maintain a tidy and presentable reception area Schedule appointments and manage meeting rooms Handle basic administrative and clerical tasks such as filing, data entry, and document management Receive and sort daily mail/deliveries/couriers Provide information to callers and take messages as needed Coordinate with internal departments for visitor access and facility needs Requirements: Proven experience as a receptionist or front office representative (preferred) Proficient in MS Office (Word, Excel, Outlook) Strong communication and interpersonal skills Professional appearance and attitude Ability to multitask and manage time effectively Ekta Asthana Senior Human Resource Securium Solutions Private Limited Mobile No- (+91) 92667 22382 hr@securiumsolutions.com www.securiumsolutions.com Address: B - 28, Block -B, 1st Floor, Sector 01, Noida, Uttar Pradesh, 201301

Role & responsibilities Respond to customer first contact resolution mails received at designated Credit Card team ID &Liabilities Team ID as per agreed business TAT Responsible to identify NFTR cases and follow up with the concern business unit for adequate resolution To ensure 100% adherence to laid down process while responding to customer mails Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of Customer satisfaction. To identify request received from customer for charges waiver and raise request in CBCI system and Branch Waiver system as per EMT Grid Walk in Drive through your network references and groups for the requirements in mentioned roles and locations. We are conducting walk-in-drive on 9 Jun2025&10 Jun 2025, from 10 .30AM-3 .30PM @ Saravanampatti , Coimbatore Refer your friends for the below mentioned role. EMT -Officer Credit cards EMT -Officer Liabilities Interview location: Saravanampatti , Coimbatore Date Of Interview : 9th Jun 25 & 10th Jun 2025( Monday &Tuesday) Timing : 10.30 am to 3:30 pm Venue : HDFC Bank Ltd, Aditya Techno park 368ground floor Saravanam Patti village Thudiyalur Saravanam Patti , Coimbatore -641035 Contact : Nancy joseph

We are hiring Office Support roles in Bangalore. Freshers only Graduate must Basic computer knowledge required Share resume on WhatsApp: 9063724054 with: Self Introduction What do you know about Customer & Office Support?

Making calls to potential customers Explaining company services and products Maintaining daily call records Submitting daily progress reports Required Candidate profile 12th grade or higher education Fluent communication skills in the local language Basic computer skills

Outbound/Inbound Calling Make a minimum of 6080 outbound calls per day to assigned leads (warm and cold) provided by marketing or CRM. Respond promptly to inbound inquiries (calls, web form submissions) and qualify each prospect. Log all call detailslead status, outcome, next-stepsin the CRM or lead-tracking sheet immediately after each interaction. Lead Qualification & Discovery Ask probing, open-ended questions to uncover each lead’s beauty needs (e.g., skin type, concerns, preferred format). Determine buying intent, budget range, and decision timelines. Classify leads accurately as “Qualified,” “Unqualified,” “Follow-Up,” or “Decision Pending.” Product Presentation & Consultation Present product features, benefits, and usage recommendations clearly and enthusiastically. Educate prospects on how our formulations address their specific skin/hair concerns. Highlight current promotions, bundle offers, and loyalty-program advantages to incentivize purchase. Objection Handling & Closing Listen actively to objections (price sensitivity, brand comparisons, shipping concerns) and respond with concise, benefit-focused rebuttals. Use proven closing techniques (e.g., assumptive close, limited-time-offer close) to guide the prospect toward a decision. Secure commitment by obtaining payment details or booking a follow-up call if the prospect needs more time. Follow-Up & Relationship Management Schedule and execute follow-up calls or messages for prospects who requested more information or needed to consult before purchasing. Send personalized emails or SMS (templated) after calls to reinforce key talking points and share product links. Maintain a detailed call-back schedule to ensure no lead is neglected; aim for at least three meaningful touchpoints per qualified lead. Sales Reporting & Target Achievement Meet or exceed weekly/monthly sales targets (e.g., X units sold or Y in revenue). Track daily call metrics (calls made, leads qualified, demos scheduled, sales closed) and share updates in the daily/weekly sales-reporting format. Provide feedback to the sales manager on script effectiveness, lead quality, and market trends. CRM & Data Management Enter and update all lead information, call notes, purchase details, and next-steps in the CRM system (or designated spreadsheet) in real time. Ensure data accuracy by verifying contact details and purchase history before finalizing an order. Generate simple CRM reports (e.g., conversion rate, average call duration, top objections) to identify areas for improvement. Collaboration & Continuous Improvement Participate in weekly sales-team huddles to share challenges, insights, and success stories. Work with the marketing team to suggest improvements in lead-generation campaigns, email templates, and ad copy based on prospect feedback. Attend periodic product-training sessions to stay updated on new launches, ingredient benefits, and competitive differentiators.

Role & responsibilities SECRETARIAL AND ADMINISTRATIVE SERVICES Manage and maintain CCE diaries and email accounts, ensuring timely responses Filters emails, highlight urgent correspondence, and print attachments as necessary. Receive and respond to emails promptly, maintaining professionalism and confidentially Take dictation and transcribe documents accurately and efficiently. Handle any other confidential assignments delegated by CCE with discretion and attention to detail. SCHEDULING MEETINGS Manage the active calendar of appointments, scheduling meetings and ensuring all necessary documents are prepared beforehand. Plan and organise meetings and conferences, including venue arrangements and logistics. Prepare meetings agendas, attend meetings, and record minutes, capturing action points effectively. Prepare letters and documents as instructed by superiors, maintaining clarity and precision in communication. Communicate with internal and external stakeholders to coordinate meeting logistics and arrangements. Streamlined coordination and communication across departments will enhance operational efficiency and reduce the risk of technical issues. ATTENDING NEW PROJECTS EXISTING PROJECTS EXPANDING WORKS. Maintain accurate records of both paper and electronic correspondence regularly, ensuring confidentaility and accessibility. Perform effective office management tasks such as filling correspondence, and maintenance of all files, ensuring systematic organisation and easy retrieval of document. Preferred candidate profile Minimum 2 years of experience as a Personal Assistant preferably in Technical Field

Perform data entry and maintain accurate records in internal systems Process and verify transactions, applications, or documentation as per defined protocols Handle documentation, filing, and backend processing tasks Assist in preparing operational reports, dashboards, and MIS Coordinate with front-office, finance, or compliance teams for information exchange Monitor emails and respond or escalate as needed Maintain confidentiality and adhere to data security standards Support audits and other administrative functions as required Experience in NBFC and P2P preferred Proficient in MS Office Good typing speed and attention to detail Strong organizational and time management skills Excellent written and communication skills

Rolesand Responsibilities : - Excellent written and verbal communication in English - Freshers or experience into handling call and emails will do - Should be comfortable working on Sundays incase if there are any project's

We are hiring for International Email Process Jaipur CTC + IJP (Internal Job Posting) (It is work from office only) Travel Tickets + 14 Days guest house + Relocation Bonus(Applicable for candidates relocating to Jaipur) Candidate has to relocate to Jaipur within a week after selection. Note: Please don't apply if you are not comfortable to relocate. Graduate + min. 6 months of experience is required. Skills required - Excellent English + BPO experience preferred Salary - 36,000 to 38,000 per month based on experience level Working - 5.5 days & Rotational Shifts Cab facility available for females only after training. Deductions PF, Gratuity and Mediclaim from fixed CTC . Benefits:- Guest House Stay for 14 days for outstation candidates. Candidate can apply for an IJP (Promotion) after 9 months. Salary increments every year basis performance Relocation Bonus ** Commerce background candidates will be preferred**

The Office Assistant will be responsible for managing key back-office operations including quotations, purchase orders, invoicing, dispatch coordination, and customer communication. The role demands proficiency in basic computer applications, excellent organizational skills, and the ability to work independently in a dynamic environment. Key Responsibilities Prepare and send quotations to customers; follow up to ensure timely responses. Verify purchase orders and generate internal work orders. Create invoices and manage E-way bills in compliance with company policies. Coordinate dispatch activities and track shipments to ensure timely delivery. Respond promptly to customer emails and maintain clear communication. Follow up on payments and assist in processing financial transactions. Perform data entry tasks related to sales and purchase transactions using Excel. Provide marketing support by managing platforms such as India-Mart and Trade India, and liaising with the sales team to follow up with customers. Work independently with minimal supervision, adhering to deadlines and company standards. Candidate Profile Male candidate, preferably under 30 years of age. Bachelors degree in Commerce (B.Com) or any related discipline. 0-3 years of experience in a back-office role within a manufacturing or trading organization preferred; freshers may be considered. Proficient in Microsoft Word, Excel, and internet applications. Excellent written and verbal communication skills. Strong organizational skills with attention to detail. Ability to multitask and manage time efficiently. Compensation Depends on the experience and interview For freshers : 15-16k per month For experienced : upto 21k per month Job Location: GIDC MAKARPURA BARODA , candidates from the radius of 10km will be preferred.