Ekloud - Salesforce Field Service Lightning Developer

About The Role

Responsibilities

• Design, develop, and deploy solutions leveraging Salesforce Field Service Lightning (FSL) and Service Cloud.
• Implement robust Salesforce security models, including role hierarchy, sharing rules, profiles, and permission sets.
• Write clean, efficient, and scalable Apex classes, triggers, asynchronous Apex (batch, queueable, schedulable), and test classes.
• Develop and optimize SOQL/SOSL queries for high-performance data retrieval.
• Configure and customize FSL features including work order management, service territories, scheduling policies, service resources, and mobile app configurations.
• Build declarative automation using Flows and Process Builder, with a preference for Flow-first design.
• Develop and consume REST-based web services for seamless integration with external systems, including ERP solutions.
• Collaborate with architects, business analysts, and functional teams to translate business requirements into technical designs.
• Provide technical leadership for junior developers, reviewing code, and ensuring adherence to Salesforce best practices.
• Troubleshoot performance issues, debug Apex code, and resolve deployment challenges in different environments.
• Stay updated with Salesforce release cycles and apply relevant new features to enhance FSL and Service Cloud Skills & Experience :
• Minimum 5+ years of Salesforce development experience, with at least 3+ years focused on Field Service Lightning (FSL).
• Strong expertise in Salesforce Service Cloud and FSL data model, configuration, and customization.
• Hands-on experience with Apex, SOQL/SOSL, asynchronous Apex, and Salesforce Flows.
• Proficiency in Salesforce Security Model and governance best practices.
• Proven experience integrating Salesforce with third-party applications, preferably ERP systems.
• Strong understanding of Salesforce deployment tools (Change Sets, ANT, SFDX, Gearset, or Copado).
• Solid experience with REST/SOAP API development and integration patterns.
• Knowledge of Salesforce Lightning Web Components (LWC) is an added advantage.
• Salesforce Developer or FSL certification(s) preferred