Education Counsellor

We are seeking a dedicated and enthusiastic Admissions Counsellor to join our team at NSAM Institute of Design, Mumbai. The ideal candidate will be the face of our institute, serving as the primary point of contact for prospective and current students. This role combines counselling, admissions support, and lead generation to help drive institutional growth while ensuring every student receives guidance tailored to their academic goals.

Key Responsibilities

• Student Admissions Support: Guide prospective students through the admission process, answering queries and facilitating smooth enrollment
• Course Guidance: Provide comprehensive information about courses offered, career prospects, and help students choose the right program aligned with their interests and abilities
• Lead Generation & Conversion: Identify and reach out to potential students; convert inquiries into admissions through effective communication and follow-up
• Institute Spokesperson: Represent the institute professionally in all student interactions—whether handling admission enquiries, academic queries, or general institutional questions
• Student Relations: Maintain positive relationships with current and prospective students, addressing concerns and providing support throughout the academic year
• Database Management: Maintain accurate records of leads, inquiries, and student interactions
• Event Participation: Assist in orientation programs, admission drives, and other institute events as required

Required Qualifications

• Bachelor’s degree or higher
• Knowledge of designing colleges/schools and the design education sector (must-have)
• 1-3 years of experience in admissions, counselling, student support, or related field
• Excellent communication skills—verbal and written
• Strong interpersonal and customer service abilities
• Ability to work independently and as part of a team

Preferred Qualifications

• Experience in education sector or admissions counselling
• Background in design or creative fields (beneficial understanding of design programs)
• Proficiency with computer work and student management systems
• Experience with lead generation and sales
• Multilingual abilities (Marathi and Hindi preferred)

Work Environment

• Monday to Friday commitment
• Office-based role with fixed working hours (9:30 AM - 5:30 PM)
• Professional, collaborative institute environment

Key Skills

• Communication & Presentation
• Problem-Solving
• Sales & Lead Generation
• Empathy & Active Listening
• Time Management
• Organizational Skills
• Customer Relationship Management

What We’re Looking For

• A passionate individual who believes in the value of design education
• Someone who genuinely enjoys helping students make the right career choices
• A professional who can represent the institute with pride and integrity
• A self-motivated person who can manage leads and follow-ups effectively
• Someone with a positive attitude and willingness to grow

Interested candidates should submit their resume along with a brief cover letter explaining their interest in the role and their familiarity with design education.

Job Type: Full-time

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Ability to commute/relocate:

• Kharghar, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Required)

Experience:

• Academic counseling: 2 years (Preferred)

Work Location: In person